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Director, Consumer Sales and Solutions

  • Toronto, ON, Canada

Oversee full financial performance ($120k–$125k salary range), setting targets, managing budgets, and leveraging data analytics to optimize margins, attachment sales, and conversion rates. · Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
Oversee full financial performance ($120k–$125k salary range), setting targets, managing budgets, and leveraging data analytics to optimize margins, attachment sales, and conversion rates.
Job type
Full-time
Closing date
Experience
7+ years of progressive leadership experience in consumer sales, multi-location retail, mobility, home medical equipment, or healthcare products.
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

MacDonald Search Group has been asked by our medical supplies & equipment client to find a first-class Director, Consumer Sales and Solutions to join their team in Ottawa or Mississauga. The primary responsibility of this role will be to establish the vision, strategy, and commercial execution to drive revenue growth, operational performance, and profitability across retail stores, mobility sales, and customer conversion/retention channels.

Some of what you will do in this role includes:

  • Develop and execute a unified consumer sales strategy to accelerate market share growth, customer lifetime value, and profitability across multi-location retail and mobility channels.
  • Oversee full financial performance ($120k–$125k salary range), setting targets, managing budgets, and leveraging data analytics to optimize margins, attachment sales, and conversion rates.
  • Provide strategic and operational leadership across physical retail locations, supporting store managers in driving productivity, merchandising, customer satisfaction, and health and safety compliance.
  • Expand the mobility sales portfolio by establishing pipeline expectations for sales consultants and strengthening referral networks with healthcare professionals, funders, and community partners.
  • Lead, coach, and develop a multi-disciplinary team - including retail managers, category leads, mobility consultants, and retention specialists - to foster a high-performance, customer-centric culture.

You should have the following in your background to apply:

  • 7+ years of progressive leadership experience in consumer sales, multi-location retail, mobility, home medical equipment, or healthcare products.
  • Proven track record leading multi-channel business growth, managing full P&L accountability, and driving customer conversion and retention strategies.
  • Strong financial, commercial, and analytical acumen with expertise in budgeting, forecasting, and data-driven decision-making.
  • Post-secondary degree or diploma in business, commerce, marketing, healthcare administration, or a related discipline.
  • Experience in home medical equipment/mobility sales, leading organizational change, or French bilingualism are all considered strong assets.

Salary range: $120k-$125k + bonus

If this sounds like a role where you could excel, please apply. MacDonald Search Group works with our clients to build diverse, high-performing teams reflective of the Canadian employment landscape. Our EDI policy can be found on our website. Thank you for your interest.
More about this job

Responsibilities

Set and execute a unified consumer sales strategy to grow revenue, market share, customer lifetime value, and profitability across retail, mobility, and customer conversion and retention channels. Oversee financial performance and retail operations, expand mobility sales and referral networks, and lead a multidisciplinary team.

Requirements

Applicants should have at least seven years of progressive leadership experience in consumer sales, multi-location retail, mobility, home medical equipment, or healthcare products, with a record of multi-channel growth and full P&L accountability. A post-secondary degree or diploma in a relevant discipline and strong financial, commercial, and analytical skills are required; home medical equipment or mobility sales, organizational change, and French bilingualism are assets.

Skills

  • Consumer Sales Strategy
  • Multi-Channel Sales
  • P&L Management
  • Budgeting
  • Forecasting
  • Data Analytics
  • Revenue Growth
  • Customer Conversion
  • Customer Retention
  • Profitability Management
  • Team Leadership
  • Coaching and Development
  • Mobility Sales
  • Merchandising
  • Change Management

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Management & Leadership
  • Retail
  • Healthcare
  • Customer Service & Support

Keywords

  • Consumer Sales
  • Sales Strategy
  • Revenue Growth
  • Market Share
  • Customer Lifetime Value
  • Retail Stores
  • Mobility Sales
  • Home Medical Equipment
  • Healthcare Products
  • Multi-Channel Business
  • P&L Accountability
  • Budgeting
  • Forecasting
  • Data Analytics
  • Margin Optimization
  • Attachment Sales
  • Conversion Rates
  • Customer Retention
  • Merchandising
  • Health and Safety Compliance
  • Sales Pipeline
  • Referral Networks
  • Healthcare Professionals
  • Funders
  • Community Partners
  • Organizational Change
  • French Bilingualism

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