Closed listing
Hotel General Manager
- Vancouver, BC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
Similar jobs hiring now
Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
In the role, you will oversee Front Office & Guest Services, Housekeeping, Maintenance, Sales & Marketing, F&B, & RevMan.
The GM will ensure compliance with all brand standards, maintain exceptional levels of guest satisfaction scores, conduct regular operational audits and develop operational strategies to minimize guest disruption during renovation.
Part of what you will do in the role include:
- Partner with ownership to establish performance goals.
- Review daily and monthly financial reporting.
- Develop a business plan, operating budgets and strategic initiatives.
- Monitor market conditions, competitive activity and industry trends
- Optimize labour productivity while maintaining exceptional guest service standards.
- Identify opportunities to increase ancillary revenue streams across rooms, meetings, parking and other services.
- Lead pre-opening activities associated with expanded facilities, guest rooms, amenities and public spaces.
If this role sounds like it could be a fit, please apply today!
More about this job
Responsibilities
Oversee hotel operations across front office and guest services, housekeeping, maintenance, sales and marketing, food and beverage, and revenue management while ensuring brand compliance and strong guest satisfaction. Partner with ownership on goals, financial performance, budgets, and strategic initiatives, and lead operational planning for renovations and expanded facilities.
Requirements
The posting does not specify formal education, certifications, or a minimum number of years of experience. The senior General Manager role implies extensive hotel leadership experience and the ability to manage multiple departments, financial performance, guest service standards, and operational change.
Skills
- Hotel Operations Management
- Front Office Management
- Guest Services
- Housekeeping Management
- Facilities Maintenance
- Sales and Marketing
- Food and Beverage Management
- Revenue Management
- Financial Reporting
- Business Planning
- Budgeting
- Strategic Planning
- Labour Productivity Optimization
- Revenue Growth
- Guest Satisfaction
- Operational Auditing
Benefits
- Bonus
- Employee Perks
- Employee Benefits
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
- Food & Beverage
- Sales
- Marketing
Keywords
- Hotel General Management
- Hotel Operations
- Front Office
- Guest Services
- Housekeeping
- Maintenance
- Sales and Marketing
- Food and Beverage
- Revenue Management
- Brand Standards
- Guest Satisfaction
- Operational Audits
- Renovation Planning
- Performance Goals
- Financial Reporting
- Business Plans
- Operating Budgets
- Strategic Initiatives
- Market Conditions
- Competitive Analysis
- Industry Trends
- Labour Productivity
- Ancillary Revenue
- Pre-Opening Activities