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MacDonald Search Group

Store Manager

Sarnia, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Confidential Opportunity - Store Manager

Location: Nanaimo, B.C.

Industry: Fashion Retail / Specialty Apparel

Employment: Full-Time, Permanent

Reports To: Regional Manager

This is a newly created role with a base salary band of $55k - $60k plus monthly bonuses. Incentives also in place including trips and rewards!

The Opportunity

Our client is an established Canadian specialty apparel retailer seeking a Store Manager to lead its new Sarnia location!

This is a hands-on retail leadership opportunity for a commercially minded manager who enjoys developing people, driving sales and creating an exceptional in-store customer experience. The Store Manager will take ownership of overall store performance, working alongside the team on the sales floor while ensuring strong execution across sales, service, merchandising, inventory and daily operations.

Key Responsibilities

Lead the overall performance of the store, with accountability for sales, productivity and customer experience.
Coach the sales team through regular observation, feedback and hands-on development on the floor.
Recruit, onboard, train and develop employees while creating a positive, accountable and performance-oriented culture.
Establish a customer-first environment and ensure the team consistently delivers knowledgeable, personalized service.
Identify individual development opportunities and provide in-the-moment coaching to strengthen selling and customer-service skills.
Manage store payroll and scheduling to appropriately support business requirements.
Maintain company merchandising, visual presentation and store standards.
Ensure incoming inventory is received, organized and presented efficiently.
Develop strong product knowledge and ensure the team can confidently advise customers on product, style and fit.
Monitor store performance and take action to capitalize on sales opportunities.
Resolve customer concerns professionally and use customer and employee feedback to improve the store experience.
Stay aware of local competitors, retail trends and market activity.
Maintain an organized, professional and welcoming store environment.

What We're Looking For

Previous retail leadership experience; Store Manager, Assistant Store Manager or comparable experience would be highly relevant.
Demonstrated ability to coach and develop a sales-oriented retail team.
Strong customer-service instincts with a genuine interest in helping customers find the right products.
Commercial mindset with an understanding of sales targets, productivity and payroll management.
Comfortable working directly on the sales floor and leading by example.
Strong communication, organization and decision-making skills.
Ability to manage multiple priorities in a fast-moving retail environment.
Interest in apparel, fashion, styling or specialty retail is an asset.
Post-secondary education is an asset.
Flexibility to work a retail schedule, including evenings and weekends.

The Profile

We are looking for someone who operates like an owner rather than simply managing a schedule.

The successful candidate will be visible on the floor, comfortable selling alongside the team and capable of developing employees into stronger salespeople. They will understand that strong retail performance comes from the combination of great people leadership, disciplined store operations and an exceptional customer experience.

This opportunity could suit an established Store Manager or a high-performing Assistant Store Manager ready to take ownership of their own location.

Apply About employer

More about this job

Responsibilities

Lead the store’s sales, productivity, customer experience, team development, and daily operations, including payroll, scheduling, merchandising, and inventory. Coach employees on the sales floor, maintain store standards, resolve customer concerns, and use performance and market insights to improve results.

Requirements

Candidates should have retail leadership experience and a demonstrated ability to coach and develop a sales-oriented team, with strong customer-service instincts and commercial awareness. They should be comfortable leading on the sales floor, managing competing priorities, and working evenings and weekends; apparel experience and post-secondary education are assets.

Skills

Retail Leadership
Sales Performance Management
Team Coaching And Development
Recruiting And Onboarding
Customer Service
Payroll Management
Scheduling
Visual Merchandising
Inventory Management
Product Knowledge
Sales Floor Leadership
Performance Monitoring
Conflict Resolution
Communication
Organization
Decision-Making

Benefits

Monthly Bonuses
Trips And Rewards

Visa sponsorship

Not detected in the job text

Keywords

Fashion Retail
Specialty Apparel
Store Management
Sales Targets
Sales Productivity
Customer Experience
Customer-First Service
Team Development
Recruiting
Onboarding
Training
Payroll Management
Scheduling
Visual Merchandising
Inventory Management
Product Knowledge
Styling
Fit
Store Operations
Retail Trends
Competitor Awareness
Performance-Oriented Culture

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