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Added 7 hours ago
WC
DZ Residential Waste Truck Driver
Waste Connections of Canada
Cavan-Monaghan, ON
- Full-time
Reading route sheets and service each customer identified on the sheet or assigned by the dispatcher.
Added 8 hours ago
TO
Dispatcher - Kingston Transit
Transdev Ontario Manitoba
Kingston, ON
- Contract
Reporting to the Transit Operations Supervisor, the Dispatcher is responsible for assisting the Supervisor with daily operations, vehicle switch-outs in addition to their scheduled driving…
Added 11 hours ago
BT
Driver
Bumper to Bumper Canada
Kelowna, BC
- Full-time
Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
Added 11 hours ago
BT
Driver
Bumper to Bumper Canada
Kelowna, BC
- Full-time
Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
Added 12 hours ago
BT
Driver
Bumper to Bumper Canada
Newmarket, ON
- Full-time
Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
Added 12 hours ago
S
School Psychologist, Clinical Psychology Autism - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Temporary
Added 13 hours ago
BT
Driver
Bumper To Bumper Auto Parts
Kelowna, BC
- Full-time
Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
Added 13 hours ago
BT
Driver
Bumper To Bumper Auto Parts
Kelowna, BC
- Full-time
Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
Added 13 hours ago
BT
Driver
Bumper To Bumper Auto Parts
Newmarket, ON
- Full-time
Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
Added 15 hours ago
WB
Experienced Dispatcher
Whistler Blackcomb
Whistler, BC
- Temporary
…management and record tracking. The Administrative Assistant/Dispatcher manages internal communications through radio, phone, and online platforms, ensuring timely coordination of daily…
Added 16 hours ago
BT
Driver
Bumper To Bumper Auto Parts
Calgary, AB
- Full-time
Ensure any complaints or dissatisfaction of a customer is immediately reported to the Dispatcher and/or Store Manager
Added 16 hours ago
S
Registered Nurse/Registered Psychiatric Nurse (RN/RPN), Mental Health Emergency Department - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 20 hours ago
S
Occupational Therapist, Orthopedic Clinic - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 20 hours ago
S
Physiotherapist, Acute Rehab - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 20 hours ago
AC
Dispatcher Clerk
Aston Carter
Surrey, BC
- $25 to $31 CAD / hour
- Full-time
We are seeking a detail-oriented and service-focused Dispatcher Clerk to support a busy transportation operation. In this role, you coordinate daily city pick-up and delivery activities,…
Added 21 hours ago
S
Clerical Support, Forensic Psychiatric Nanaimo Regional Clinic - Nanaimo, BC
Sanya’k̓ula
Nanaimo, BC
- Full-time
Added 21 hours ago
H
Service Dispatcher
Houle
Burnaby, BC
- Full-time
We are recruiting for a Service Dispatcher to join our Service Division at our Burnaby office. Here's how your role will strengthen our team.
Added 1 day ago
AF
Dispatcher
Action Force Transport
Calgary, AB
- Full-time
Role Description This is a full-time, on-site Dispatcher role based in Calgary, AB. The Dispatcher will coordinate daily transportation activities, including planning routes, scheduling…
Added 1 day ago
S
Accounts Payable Clerk
Sanya’k̓ula
Nanaimo, BC
- Full-time
Added 1 day ago
AC
Dispatcher Clerk
Aston Carter
Surrey, BC
- $25 to $31 CAD / hour
- Full-time
We are seeking a detail-oriented and service-focused Dispatcher Clerk to support a busy transportation operation. In this role, you coordinate daily city pick-up and delivery activities,…
Added 1 day ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
The Service Dispatcher plays a vital role interacting with customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting…
Added 1 day ago
PC
Service Dispatcher
Parkland Corporation
St. John's, NL
- Full-time
The Service Dispatcher plays a vital role interacting with customers and acts as a support to our Contractors and Service Technician teams. This position is responsible for assisting…
Added 1 day ago
S
Physiotherapist
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 1 day ago
BT
Dispatch Coordinator
Bizi Transport Inc
AB · Edmonton, AB
- Full-time
We are currently seeking an experienced Dispatcher to join our Edmonton operations team.
Added 1 day ago
Controller/Dispatcher
GardaWorld
Calgary, AB
What matters most in a Controller/Dispatcher role is your ability to stay calm under pressure, think critically, and coordinate security operations efficiently. Your strong communication,…

MacEwen Petroleum Inc.

Customer Service Representative

Maxville, ON, K0C 1T0, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Requires a minimum of 2 years of experience in an administrative/clerical role.
Posting language: English
Posted: Oct 20, 2026

Original job description

OVERVIEW:

Based at the Company's Head Office in Maxville, the focus of this role is to provide exceptional customer service, in person and on the telephone, and to work with the Dispatcher to coordinate deliveries and dispatch drivers and trucks. Additionally, the Customer Service Representative (CSR) processes payments, generates invoices for customers, and responds to customer and driver inquiries. This role is full-time permanent working from Monday to Friday each week.

RESPONSIBILITIES:

Handle incoming calls, direct them to the appropriate individuals, and effectively communicate with customers in person and over the phone to address inquiries, provide information, and ensure exceptional customer service.
Take customer orders for goods or services; promote goods or services.
Provide information about accounts; update accounts; initiate billing and process payments; and receive payment for services.
Perform accounts receivable tasks including contacting customers to arrange payment schedules.
Daily bank deposits.
Process over-the-counter lubricant sales.
Process cardlock inventory fuel movements.
Complete and review daily truck reports.
Ensure all customer billing is accurate and on time
Ensure supplier invoices are processed accurately and on time
Prepare progress reports to ensure processes are in control.
Contribute to the month-end process.
Collaborate with sales and operations team members to facilitate the coordination of installations and/or repairs.

Other:

Provide backup support for other CSRs.
Any other duties which can reasonably be required.

EDUCATION & SPECIALIZED KNOWLEDGE:

High school diploma.
Requires a minimum of 2 years of experience in an administrative/clerical role.
A demonstrable high degree of computer literacy is essential.
Ability to quickly and efficiently analyze and evaluate information used to make sound business decisions.
Exceptional communication skills, both verbal, written, and on the telephone.
Strong ability to multi-task and juggle competing deadlines and multiple priorities in a very fast-paced environment.
The willingness and ability to travel to nearby MacEwen offices to provide CSR coverage is essential. Must have access to a reliable vehicle.
The ability to speak and write in French and English is an asset

WHY JOIN THE MACEWEN TEAM?

Learn and collaborate with the best in the industry.
Supportive colleagues and leaders who are passionate about providing exceptional service.
Competitive compensation package.
3 weeks vacation to start.
Complete benefits program including health, medical, dental, and life insurance.
RRSP plan with Company match from day one.
“The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.

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OUR CORE VALUES:

It is important to us that when you consider a new opportunity, you understand a little about the company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.

Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
Long-Term Focused - We value long-term success over short-term gains.
Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.
Do The Right Thing - We stand by our word and do what's right.
Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
Ever Evolving - We embrace positive change and always seek to improve.

Before an offer of employment can be extended, a minimum of two business references will be required and candidates must complete a criminal record check.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Please notify Human Resources if you wish to receive this job posting in a different format or if you require any other accommodations during the recruitment process.

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Humans ultimately make final hiring decisions. If you would like more information about how your data is processed, please get in touch with us.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative provides in-person and telephone support while coordinating deliveries and dispatching drivers. They are also responsible for processing payments, managing customer accounts, and handling billing and inventory tasks.

Requirements

Candidates must have a high school diploma and at least two years of administrative or clerical experience. Strong computer literacy, excellent communication skills, and the ability to multi-task in a fast-paced environment are essential.

Skills

Customer service
Administrative support
Clerical tasks
Computer literacy
Data analysis
Communication skills
Multi-tasking
Accounts receivable
Billing
Payment processing
Inventory management
Dispatch coordination
Reporting
Problem solving
Time management

Benefits

Health insurance
Medical insurance
Dental insurance
Life insurance
RRSP plan with company match
Gym membership reimbursement
Fuel discounts
Heating oil discounts
3 weeks vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative
Clerical
Accounts Receivable
Billing
Invoicing
Dispatch
Inventory Management
Data Entry
Reporting
Bank Deposits
Fuel Movements
Computer Literacy
Multi-tasking
Communication
Logistics
Operations
Sales Support
Customer Inquiries
Payment Processing

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