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MACKAGE
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- Part-time
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MACKAGE

Seasonal Sales Support - McArthurGlen Outlets

Richmond, BC, V7B 0B7, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Feb 3, 2027
Experience: 1-2 years’ experience in a customer service environment
Posting language: English
Posted: Nov 5, 2026

Original job description

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Seasonal Sales Support

Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential duties necessary to the effective day-to-day operation of the store.

What you’ll do :

Offer an exceptional client experience at all times and maintain the brand standards.
Promote the brand image, in each customer interaction.
Always demonstrate a strong presence on the floor to greet all customers and to mitigate loss prevention matters.
Guide customers by providing relevant information to ensure satisfaction.
Pleasantly deal with customers and handle the customers’ orders by capturing customer information, ringing and processing sales transactions.
Provide assistance to all team members and the management team.
Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandizing, POS operations, inventory management, shipping and receiving packages etc.);
Always ensure a level of professionalism when answering the store calls.
Adhere to company policies and procedures at all time.
Assist with any other related tasks assigned by the immediate supervisor.

What you’ll need:

1-2 years’ experience in a customer service environment
Customer satisfaction-oriented
Professional appearance and positive energy
Excellent interpersonal and communication skills
Flexibility and adaptability to the ongoing pace of the store

We want to get to know you
#MACKAGE

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More about this job

Responsibilities

The Seasonal Sales Support provides exceptional client service and maintains brand standards through active floor presence and customer engagement. They also assist with daily store operations, including merchandising, inventory management, and processing sales transactions.

Requirements

Candidates should have 1-2 years of experience in a customer service environment and a strong orientation toward customer satisfaction. Excellent interpersonal skills, a professional appearance, and the ability to adapt to a fast-paced retail environment are required.

Skills

Customer Service
Sales Transactions
Merchandising
Inventory Management
Loss Prevention
Communication Skills
Interpersonal Skills
POS Operations
Shipping And Receiving
Brand Representation
Flexibility
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Sales Support
Merchandising
Inventory Management
POS
Loss Prevention
Brand Standards
Shipping
Receiving
Client Experience
Seasonal
Luxury Retail

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