Seasonal Sales Support
- Richmond, BC, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Experience
- 1-2 years’ experience in a customer service environment
- Posting language
- English
- Posted
Original job description
About MACKAGE
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
Seasonal Sales Support
Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential duties necessary to the effective day-to-day operation of the store. This position will join our store located at McArthurGlen Designer Outlet.
What You’ll Do
#MACKAGE
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
Seasonal Sales Support
Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential duties necessary to the effective day-to-day operation of the store. This position will join our store located at McArthurGlen Designer Outlet.
What You’ll Do
- Offer an exceptional client experience at all times and maintain the brand standards.
- Promote the brand image, in each customer interaction.
- Always demonstrate a strong presence on the floor to greet all customers and to mitigate loss prevention matters.
- Guide customers by providing relevant information to ensure satisfaction.
- Pleasantly deal with customers and handle the customers’ orders by capturing customer information, ringing and processing sales transactions.
- Provide assistance to all team members and the management team.
- Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
- Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandizing, POS operations, inventory management, shipping and receiving packages etc.);
- Always ensure a level of professionalism when answering the store calls.
- Adhere to company policies and procedures at all time.
- Assist with any other related tasks assigned by the immediate supervisor.
- 1-2 years’ experience in a customer service environment
- Customer satisfaction-oriented
- Professional appearance and positive energy
- Excellent interpersonal and communication skills
- Flexibility and adaptability to the ongoing pace of the store
#MACKAGE
More about this job
Responsibilities
Provide welcoming, knowledgeable customer service, promote the brand, process orders and sales, and support customers and store colleagues. Maintain sales-floor and back-of-house standards while assisting with merchandising, inventory, receiving, shipping, and other daily store operations.
Requirements
The role requires 1–2 years of experience in a customer service environment and a customer-satisfaction-oriented approach. Candidates should have a professional appearance, positive energy, strong interpersonal and communication skills, and flexibility to adapt to the pace of the store.
Skills
- Customer Service
- Client Experience
- Sales Transactions
- Point-of-Sale Operations
- Inventory Management
- Merchandising
- Loss Prevention
- Communication
- Interpersonal Skills
- Adaptability
- Store Operations
- Shipping and Receiving
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
- Logistics
Keywords
- Customer Service
- Client Experience
- Retail Sales
- Brand Standards
- Sales Transactions
- Customer Information
- Point-of-Sale Operations
- Merchandising
- Inventory Management
- Loss Prevention
- Store Operations
- Merchandise Reception
- Labelling
- Shipping and Receiving
- Back-of-House Organization
- Customer Satisfaction
- Communication
- Interpersonal Skills