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Added 5 mins ago
RB
Associate Portfolio Manager
Royal Bank of Canada
Waterloo, ON
- Full-time
Develop, document and maintain a profile for each client including next steps to increase and solidify the relationship
Added 5 mins ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Montreal, QC
- Full-time
…you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns…
Added 5 mins ago
RB
Investigations Officer
Royal Bank of Canada
Halifax, NS
- Full-time
Takes ownership of client situations, building ownership and accountability at first point of contact. Refer to Manager where required.
Added 5 mins ago
RB
Branch Manager
Royal Bank of Canada
Medicine Hat, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 2 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Norfolk, ON
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 2 hours ago
RB
Assistant Branch Manager
Royal Bank of Canada
Pointe-Claire, QC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 2 hours ago
RB
Team Operations Lead
Royal Bank of Canada
Vernon, BC
- Full-time
…team. You will play a key role in executing activities and client contact as per the portfolio manager’s business plan, client service plan, and review…
Added 2 hours ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Ottawa, ON
- Full-time
…you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns…
Added 2 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 2 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 2 hours ago
NA
Client Manager, Commercial Insurance
NFP, an Aon company (Canada)
Hamilton, ON
- Full-time
…create an environment driven by collaboration and exceptional client…
Added 3 hours ago
S
[26-116] Community Living Worker - Permanent Part-time
SOURCES
Delta, BC
- Part-time
…and other designated settings. You will work mostly in the client's home and in the surrounding…
Added 3 hours ago
S
[26-117] Community Living Worker - Casual
SOURCES
Delta, BC
- Full-time
…and other designated settings. You will work mostly in the client's home and in the surrounding…
Added 3 hours ago
T
Customer Experience Associate - Future Opportunities
TD
Toronto, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
D
Financial Sercives Assistant
Desjardins
Amos, QC · Boucherville, QC · Brossard, QC · Châteauguay, QC · La Sarre, QC · Montreal, QC · Rouyn-Noranda, QC · Val-d'Or, QC
- Full-time
…services through various distribution channels based on member/client needs and current strategies and practices. Your focus areas include discretionary management, mutual funds,…
Added 3 hours ago
D
Advisor, Securities
Desjardins
Amos, QC · La Sarre, QC · Montreal, QC · Rouyn-Noranda, QC · Val-d'Or, QC · Service Signature Abitibi-Témiscamingue et Nord-du-Québec
- Full-time
…services through various distribution channels based on member/client needs and current strategies and practices. Your focus areas include discretionary management, mutual funds,…
Added 3 hours ago
RD
Team Operations Lead
RBC Dominion Securities
Vernon, BC
- Full-time
…team. You will play a key role in executing activities and client contact as per the portfolio manager’s business plan, client service plan, and review…
Added 4 hours ago
RB
Manager, Operations II
Royal Bank of Canada
Toronto, ON
- Full-time
Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk…
Added 4 hours ago
K
Senior Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Our Technology Strategy & Digital Transformation team is looking for a Senior Manager to advise business and technology leaders on complex transformation priorities. The successful…
Added 4 hours ago
T
Customer Experience Associate - Verdun (Part-time, 22.5h/week)
TD
Montreal, QC
- Part-time
…avec nos clients en effectuant de nombreuses opérations de service à la clientèle ainsi que de fournir des renseignements et des conseils sur les services, les produits et les solutions aux…
Added 4 hours ago
AG
Territory Manager
Acosta Group
AB · Alberta, Canada
- Full-time
Relationship Management: Developing and maintaining positive, professional, collaborative relationships with store managers, key dealers, and retail partners to ensure client satisfaction…
Added 4 hours ago
AG
Territory Manager
Acosta Group
SK · Saskatchewan, Canada
- Full-time
Relationship Management: Developing and maintaining positive, professional, collaborative relationships with store managers, key dealers, and retail partners to ensure client satisfaction…
Added 4 hours ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
This role combines hands-on delivery, client leadership, and team development. As a Manager, you will be responsible for structuring complex problems, guiding teams, and working directly…
Added 4 hours ago
B
Business Development Manager
BMO
Vancouver, BC · WGA
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Vancouver BC this…
Added 5 hours ago
RD
Manager, Operations II
RBC Dominion Securities
Toronto, ON
- Full-time
Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk…

Mackage

Store Manager - CF Pacific Center

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Store Manager

As Store Manager, you are an integral part of our brands’ image and store performance.

What you’ll do:

Sales and customer service

−Maximize the store sales and KPIs to achieve store sales targets.

−Monitor sales floor and zone coverage to drive sales and maintain a customer focus centric environment.

−Ensure proactive client engagement leveraging CRM and growing the clientele database.

−Inspire and motivate the team to high performance and exceptional customer service.

Leadership

−Monitor, develop and lead the team by showcasing a positive environment in which members participate, cooperate and collaborate with each other.

−Partner and collaborate with management and HQ partners effectively.

−Actively bench, recruit, hire and develop top tier candidates that will represent Mackage as brand ambassadors.

−Manage operational tasks on time relating to reports, payroll, scheduling and inventory management.

−Model and ensure store policies compliance are achieved and communicated.

−Respond and adapt to changing demands of the business and create action plans relating to opportunities to support customer experience while focusing on strategic, operational, and leadership excellence.

−Conduct weekly, monthly and quarterly performance evaluations within the team and manage the store turnover to support retention.

Operations

−Provide proper training and development on product knowledge and selling ceremony.

−Ensure proper maintenance and organization of the store standards front and back of house.

−Handle customer inquiries, concerns and returns effectively.

−Oversee the daily operations while managing inventory levels and loss prevention best practices.

What you’ll need:

Minimum of five (5) years experience in a preferred fashion luxury retail environment, three (3) years (at least) as a store manager.
Strong leadership, result-oriented and solid business acumen.
Excellent written and verbal communication skills. Multilingual is a plus.
Must have a team centric attitude and proactive mindset.
Exemplary selling, training and customer service skills.
Ability to multi-task, organize, and prioritize workload.
Knowledge of Microsoft Office Suite and POS operating systems.2

We want to get to know you

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More about this job

Responsibilities

Lead store sales and customer service, drive performance against sales targets and KPIs, and build client relationships through proactive engagement and CRM. Recruit, develop, and manage the team while overseeing store operations, inventory, scheduling, payroll, compliance, and customer concerns.

Requirements

Requires at least five years of experience in luxury fashion retail, including at least three years as a store manager. Candidates should have strong leadership, business acumen, communication, selling, training, and customer service skills, along with the ability to prioritize tasks and use Microsoft Office and POS systems.

Skills

Sales Management
Customer Service
Leadership
Team Development
Recruiting
Client Engagement
CRM
Sales Performance Analysis
Scheduling
Payroll Management
Inventory Management
Loss Prevention
Product Knowledge Training
Performance Evaluation
Microsoft Office Suite
POS Systems

Visa sponsorship

Not detected in the job text

Keywords

Luxury Retail
Fashion Apparel
Store Management
Sales Targets
Key Performance Indicators
Customer Service
Client Engagement
Team Leadership
Recruiting
Hiring
Staff Training
Performance Evaluations
Payroll
Scheduling
Inventory Management
Loss Prevention
Store Operations
Microsoft Office Suite
Point-of-Sale Systems
Product Knowledge
Selling Ceremony
Customer Retention
Employment Equity

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