Crisis Worker
- Vaughan, ON, Canada
$47.86 to $60.98 CAD / hour · Full-time
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Job details
- Pay
- $47.86 to $60.98 CAD / hour
- Job type
- Full-time
- Apply by
- Experience
- Minimum of 5 years recent in Mental Health, with clinical experience specific to Emergency Department.
- Posting language
- English
- Posted
Original job description
Job Description
In collaboration with the interdisciplinary team, the incumbent will provide comprehensive psychiatric assessments and consultation to determine the appropriate treatment needs and disposition of, (1) psychiatric patients presenting in the Emergency Department, (2) patients referred for internal psychiatric consultation within Mackenzie Health, and (3) patients referred to the Adult Outpatient Mental Health Urgent Clinic.
Contribute To Safe, Quality Care By
Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.
We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.
In collaboration with the interdisciplinary team, the incumbent will provide comprehensive psychiatric assessments and consultation to determine the appropriate treatment needs and disposition of, (1) psychiatric patients presenting in the Emergency Department, (2) patients referred for internal psychiatric consultation within Mackenzie Health, and (3) patients referred to the Adult Outpatient Mental Health Urgent Clinic.
Contribute To Safe, Quality Care By
- Manage facilitating linkages as appropriate to services and supports in the Hospital and the wider community.
- deliver patient/family focused care with an emphasis on assessment, education, prevention, maintenance, and restoration of health in a supportive and culturally sensitive manner.
- Graduate of a recognized diploma/degree program in nursing with a certificate in Mental Health/Psychiatry (certificate preferred) or Masters of Social Work degree from accredited University.
- Current Registration with the College of Nurses of Ontario or Member of Ontario College of Certified Social Workers (OCCSW).
- Minimum of 5 years recent in Mental Health, with clinical experience specific to Emergency Department.
- Demonstrated crisis intervention skills for both telephone and person-to-person situations.
- Working knowledge of the network of the inpatient services and community-based resources for children and adults with mental health needs.
- Complete intake assessment.
- Provide team leadership towards supporting current model of service and coordinates intake process with Patient Flow processes.
- Provide consultation and clinical support as required to colleagues and community agencies on an individual basis to facilitate resolutions to issues.
- Liaise with members of inter-professional team to ensure excellence in client care.
- Respond to all information requests through telephone, mail, and email, for prospective clients and their caregivers.
- Demonstrated leadership skills, sound judgment and diplomacy.
- Strong patient and customer focused philosophy in all interactions.
- Possess the ability to implement strategies that effectively facilitate change.
- Strong assessment skills and ability to coordinate services in a recovery oriented service.
- Comprehensive knowledge of community mental health networks.
- Experience and understanding of the needs of the mental health populations.
- Consistent demonstration of sensitivity and compassion to client and caregiver concerns and fears.
- Strong problem-solving and critical thinking skills with proven ability to work effectively with community partners.
- Computer literacy with developed skills in various software applications including MS Office, RAI, ESP.
- Demonstrated ability to manage high volume and varied work assignments with accuracy and flexibility and in a timely fashion.
- Knowledge and sensitivity to work in a culturally diverse environment.
- Self-motivated with demonstrated ability to function as part of a team and/or independently.
- Proven attendance record.
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Ability to perform the essential duties of the job.
- Effectively uses empathy in interactions with others.
- Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
- Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
- Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
- Bilingualism in French/English an asset.
- You may be required to work at any site of Mackenzie Health.
- This position is represented by ONA if RN.
-
Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.
We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.
More about this job
Responsibilities
Conduct psychiatric assessments and provide consultation for patients in the Emergency Department, internal hospital referrals, and the Adult Outpatient Mental Health Urgent Clinic. Coordinate intake and patient flow, connect patients and families with hospital and community supports, and provide clinical guidance to colleagues and community agencies.
Requirements
Requires a nursing diploma or degree with a Mental Health/Psychiatry certificate, or a Master of Social Work, along with current registration or membership with the relevant Ontario professional body. Requires at least five years of recent mental health experience, including Emergency Department experience, as well as crisis intervention, assessment, coordination, and communication skills.
Skills
- Psychiatric Assessment
- Crisis Intervention
- Mental Health Care
- Clinical Consultation
- Intake Assessment
- Patient Flow Coordination
- Care Coordination
- Community Resource Navigation
- Team Leadership
- Interprofessional Collaboration
- Problem-Solving
- Critical Thinking
- Culturally Sensitive Care
- Microsoft Office
- RAI
- ESP
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Social Services
- Management & Leadership
Keywords
- Psychiatric Assessment
- Emergency Department
- Mental Health
- Crisis Intervention
- Mental Health/Psychiatry Certificate
- Nursing
- Social Work
- College of Nurses of Ontario
- Ontario College of Certified Social Workers
- Intake Assessment
- Patient Flow
- Outpatient Mental Health
- Community-Based Resources
- Interprofessional Team
- Clinical Consultation
- Recovery-Oriented Service
- Culturally Sensitive Care
- Patient Safety
- Microsoft Office
- RAI
- ESP
- French-English Bilingualism