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Added 15 mins ago
T
AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
…Banking (CPSB), the Associate Vice President leads Finance support for Real Estate Secured Lending (RESL), Specialized Sales Force (SSF), Operations and the Chief Operating Officer (COO)…
Added 15 mins ago
EI
Brand Protection Advisor
Ecolab Inc.
Moncton, NB · Halifax, NS
- Full-time
Access and utilize key industry leading food safety practices and continual, active monitoring of health inspection information
Added 15 mins ago
AC
Senior Presales Solutions Architect, AWS
Adastra Corporation
Markham, ON
- Full-time
Work with the alliances team as the technical counterpart to AWS partner development managers, specialist solutions architects, and account teams across Canada.
Added 29 mins ago
LD
Senior Facilities Specialist
Leonardo DRS
Bedford, QC
- Full-time
Reporting to the Director of Facilities and working closely with our Senior Director, Site Lead, the Senior Facilities Specialist will be responsible for all facilities maintenance and…
Added 29 mins ago
CC
Wealth Specialist
Conexus Credit Union
Kindersley, SK
- Full-time
…You will have the flexibility to set up your practice with access to support that will allow you to focus on advice and planning for your clients and members. This includes access to…
Added 44 mins ago
A
Spécialiste en fiabilité / Reliability Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 44 mins ago
Senior Counsel Corporate Affairs
LawZero
Montreal, QC
…the opportunity to build governance practices and tools that support LawZero’s growth into a global AI safety…
Added 44 mins ago
PA
Pre-Owned Automotive Sales Representative
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
…grow your career in a fast-paced automotive environment with access to ongoing development and advancement…
Added 59 mins ago
AA
Senior Procurement Specialist
ASSA ABLOY Opening Solutions Americas
Woodbridge, ON
- Full-time
Fleming and Baron (an ASSA ABLOY company) is adding a Senior Procurement Specialist to join our team. This position will be performed on-site Monday through Friday at our manufacturing…
Added 59 mins ago
TC
Customer Processing Representative, temporary full-time
The Canada Life Assurance Company
London, ON
- Full-time
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 1 hour ago
TC
Senior Strategic Sourcing Specialist
The CSL Group Inc
Montreal, QC
- Other
The Senior Strategic Sourcing Specialist collaborates with internal stakeholders to develop procurement category strategies, lead contract negotiations, support change management, and…
Added 1 hour ago
KC
Entry Level Technical Sales - Burnaby Office
KEYENCE CANADA INC.
Burnaby, BC
- Full-time
You'll become the trusted product specialist customers turn to for their toughest quality control, reliability, and R&D challenges. KEYENCE's products are highly technical - But don’t worry…
Added 1 hour ago
SM
Genetics Counsellor Heart Lung Vascular & Neurology Program
St. Michael's Hospital
Toronto, ON
- Temporary
Identify and access local, regional, and national resources such as support groups and ancillary services; discuss the availability of such resources with clients; and provide referrals, as…
Added 1 hour ago
CL
Customer Processing Representative, temporary full-time
Canada Life
London, ON
- Full-time
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 1 hour ago
L
E-commerce coordinator / Coordonnateur(trice) de commerce en ligne
Leviton
Pointe-Claire, QC
- Full-time
Reporting to the eBusiness Specialist, the Content Coordinator eBusiness supports the day-to-day operations of Leviton's digital B2C platforms. This role is responsible for coordinating…
Added 1 hour ago
LV
EMAIL MARKETING SPECIALIST-EN
La Vie En Rose
Montreal, QC
- Full-time
Reporting to the Email Marketing Manager, the Email Marketing Specialist contributes to the development, optimization, and performance of La Vie en Rose’s email campaigns to support sales…
Added 1 hour ago
UO
Research Program Coordinator
University of Calgary
Calgary, AB
- Full-time
Monitor contractual and project milestones to support compliance with funding and institutional requirements
Added 1 hour ago
I
Accounting Specialist
Immediate
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
As a key member of a growing fintech startup, the Accounting Specialist will be responsible for the full accounts payable cycle and general ledger management. This role requires a hands-on…
Added 1 hour ago
K
Azure Platform & Integration Specialist
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · Moncton, NB · Saint John, NB · St. John's, NL · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Perth, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Swift Current, SK · Langley, British Columbia · Edmonton, Alberta · Kanata, Ontario
- Full-time
Due to growth with ongoing acquisitions, we have an exciting opportunity for an Azure Platform & Integration Specialist to join our Technology support team. The role requires the Azure…
Added 2 hours ago
IO
Associate Procurement Specialist - Buyer
Irving Oil
Saint John, NB
- Full-time
As an Associate Procurement Specialist - Buyer, you will be responsible for managing the order management of goods and services. Your goal will be to coordinate with business requestors,…
Added 2 hours ago
AC
Senior Manager, Indirect Tax
ACCA Careers
Toronto, ON
- Full-time
With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You…
Added 2 hours ago
AC
Manager, Indirect Tax
ACCA Careers
Toronto, ON
- Full-time
With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You…
Added 2 hours ago
Senior Procurement Specialist
ASSA ABLOY
ON · Woodbridge, ON
Fleming and Baron (an ASSA ABLOY company) is adding a Senior Procurement Specialist to join our team. This position will be performed on-site Monday through Friday at our manufacturing…
Added 2 hours ago
MT
Pricing Specialist
McCarthy Tétrault LLP
Toronto, ON
- Full-time
Analyzing, modeling, organizing and storing information to support legal service delivery innovation, including the development of pricing data analytics to be used for the development of…
Added 2 hours ago
B
Client Technical Support Specialist - Term
Benevity
Remote, Canada
- $46,800 to $64,350 CAD / year
- Full-time
- Remote
The Technical Support Specialist at Benevity is well-versed in our product suite, processes, and best practices, enabling them to empower clients to enhance and manage their programs…

Mackenzie Health

Program Specialist

Vaughan, ON, Canada

$41.04 to $47.08 CAD / hour · Full-time

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Applications open in a new tab.

Job details

Pay: $41.04 to $47.08 CAD / hour
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum 2 years of progressive experience in healthcare program support, project coordination, quality improvement, or system transformation roles
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

The Program Specialist, Central Intake – Diagnostic Imaging provides specialized program, project, and educational leadership in support of Mackenzie Health’s Diagnostic Imaging (DI) Central Intake Hub. Reporting to the Manager, Central Intake – Diagnostic Imaging, this role is responsible for advancing standardized access workflows, supporting provincial and regional initiatives, and enabling effective adoption of coordinated access models across stakeholders.

The Program Specialist acts as a subject matter expert in coordinated access processes, referral pathways, and access performance. The role leads project implementation, develops education and training resources, supports change management, and contributes to system design and optimization. Working closely with frontline teams, clinical leaders, physicians, regional partners, and Ontario Health, the Program Specialist helps translate strategic direction into practical tools, workflows, and learning supports that improve access, equity, and system efficiency.

This role does not have direct reports but exercises significant influence through expertise, facilitation, and project leadership.

Contribute To Safe, Quality Care By

Collaborate with physicians, clinical leaders, operational teams, and external partners to support adoption of coordinated access processes.
Participate in regional and provincial working groups, communities of practice, and implementation forums as a subject matter resource.
Support change management activities, including stakeholder engagement, communication planning, and readiness assessments.
Gather and synthesize feedback from users and partners to inform program refinement and education needs.
Design, develop, and deliver education and training materials related to coordinated access workflows, referral standards, and system tools for internal teams and referring providers.
Support onboarding and ongoing competency development for Coordinated Access Administrators and other stakeholders.
Translate provincial guidance, policies, and standards into clear, practical educational resources and job aids.
Act as a resource for staff and providers on coordinated access principles, access criteria, and referral best practices.
Lead and support coordinated access projects related to Diagnostic Imaging, including workflow redesign, intake standardization, triage criteria implementation, and system optimization.
Develop detailed project plans, timelines, and deliverables, monitoring progress and escalating risks or issues to the Manager as required.
Support the implementation of provincial and regional coordinated access initiatives, ensuring alignment with Ontario Health requirements and Mackenzie Health priorities.
Contribute to business cases, operational planning documents, and implementation of readiness assessments. t
Support the development, documentation, and maintenance of standardized operating procedures, workflows, and tools for the Coordinated Access Hub.
Analyze referral, access, and workflow data to identify gaps, variation, and opportunities for improvement.
Facilitate process improvement initiatives using quality improvement methodologies to enhance access, efficiency, and user experience.
Support testing, evaluation, and refinement of new workflows prior to full implementation.

What must you have?

Baccalaureate degree in Healthcare Administration or related discipline, required.
Health Information Certified Associate (HICA) designation and membership in good standing with the Canadian Health Information Management Association (CHIMA), or, meets eligibility requirements and commits to obtaining the designation within 6 months of hire.
Minimum 2 years of progressive experience in healthcare program support, project coordination, quality improvement, or system transformation roles

What else do you bring?

Demonstrated experience supporting or leading projects related to access, referral management, diagnostic imaging, or ambulatory care pathways.
Strong understanding of coordinated access models, referral workflows, and access-to-care challenges within the Ontario healthcare system.
Proven ability to develop and deliver education, training, and change support materials for diverse audiences, including frontline staff and physicians.
Experience working with health information systems, eReferral platforms, and data to support program implementation and improvement.
Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple projects concurrently.
Excellent written and verbal communication skills, including experience preparing reports, presentations, and briefing materials for leadership and partners.
Ability to work independently with minimal direction, while collaborating effectively with multidisciplinary teams.
Demonstrated commitment to patient-centred care, equity, and continuous improvement.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.

Preferably Your Profile Also Includes

Certification or formal training in leadership, quality improvement, change management, or project management is an asset.
You may be required to work at all sites of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Lead and support Diagnostic Imaging coordinated-access projects, including workflow standardization, implementation, education, change management, and collaboration with clinical, regional, and provincial partners. Analyze access and referral data, maintain procedures and tools, and facilitate improvements to access, efficiency, equity, and user experience.

Requirements

A bachelor's degree in Healthcare Administration or a related discipline, HICA certification or eligibility and commitment to obtain it within six months, and at least two years of relevant healthcare program, project, quality improvement, or transformation experience are required. Candidates should bring coordinated-access or referral workflow experience, strong training, analytical, organizational, and communication skills, and the ability to work independently and collaboratively.

Skills

Coordinated Access
Project Leadership
Project Coordination
Change Management
Education And Training Development
Stakeholder Engagement
Referral Management
Diagnostic Imaging
Workflow Redesign
Quality Improvement
Data Analysis
Health Information Systems
eReferral Platforms
Process Improvement
Communication
Patient-Centred Care

Visa sponsorship

Not detected in the job text

Keywords

Diagnostic Imaging
Central Intake Hub
Coordinated Access
Referral Pathways
Referral Standards
Access Performance
HICA
CHIMA
Ontario Health
eReferral Platforms
Health Information Systems
Project Implementation
Project Plans
Change Management
Stakeholder Engagement
Readiness Assessments
Education And Training
Workflow Redesign
Intake Standardization
Triage Criteria
Standard Operating Procedures
Data Analysis
Quality Improvement Methodologies
Process Improvement
System Optimization
Patient-Centred Care
Equity
Ambulatory Care Pathways

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