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Mackenzie Health

Project Manager

Richmond Hill, ON, Canada

Pay: $49.43 to $63.28 CAD / hour
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Job Description

The Project Manager, Digital Health will be responsible for strategic system implementation/integration initiatives. Overseeing all components of the project life cycle, inclusive of business proposals, procurement, planning, execution and delivery. Working closely in partnership and collaboration with external partners, hospital clinical and non-clinical operations to achieve successful end-user adoption. This role will work with a number of different internal and external stakeholders at all levels from executive to front-line staff. The ideal candidate will have a proven success track record on large-scale healthcare information technology (IT) system implementations, transformational change management, team building and coordinated execution. The incumbent will also have a good understanding of Ontario’s healthcare landscape in both the acute care and community care setting, and strategically apply solutions to existing challenges.

Contribute To Safe, Quality Care By

The Digital Health Project Manager will embody excellence in customer service, commitment to high quality communications and a strong focus on relationship development with project stakeholders
Responsible for project plan and timeline development, project budget control and tracking, strategy development to align with Mackenzie Health’s Digital Health vision of the smart hospital and ultimately the execution of the project to successful delivery
Managing project expectations appropriately throughout delivery to ensure risks are clearly identified and mitigation strategies are in place to minimize impact
Collaborating closely with operational key leaders and staff who are supporting clinical and non-clinical programs, third party vendors and other organizational teams
Requirements gathering, workflow development and process mapping for both current and future state to support a successful change
Managing project activities and project progress
Developing business cases and proposals as needed
Project status reporting on a regular basis to all levels of leadership
Providing change management expertise and leadership to project team members
Facilitates the implementation and utilization of tools and templates for project delivery
Helps define metrics that allow the team to measure and track outcomes to ensure we are meeting the strategic goals of the project

What must you have?

Baccalaureate Degree required preferably in in business administration, health informatics, technology or health related discipline or recognized equivalent required.
Certified Project Management Professional (PMP) designation preferred or working towards the PMP designation

What else do you bring?

Minimum 3 years of relevant work experience in a healthcare setting and 3 years experience in a project management capacity or Minimum 3+ years of experience in project management or leading complex change initiatives in healthcare environments such as hospitals, government or private sector
Project management skills with extensive knowledge of project management principles and tools
Demonstrated success in leading and implementing technology solutions
Demonstrated ability to facilitate organizational change, develop and implement policies and processes to support strategic goals and directions
In-depth knowledge about current best practices related to technology trends, electronic medical record and project management
Superior communication skills, both written and verbal, with the ability to translate complex technical concepts into clear, accessible information to support effective decision‑making by project stakeholders. Confident in public speaking
Creative, analytical, and strategic thinker with strong problem solving and conflict resolution skills
Demonstrated ability to lead projects with evolving requirements and ambiguity, while maintaining momentum and alignment across teams
Experience in facilitating discussions across disciplines to build consensus, resolve competing priorities, and support adoption of digital health solutions
Excellent organizational and interpersonal skills, with strong initiative to achieve high standards of service and performance
Strong leadership, collaboration and mentoring skills and an ability to communicate, motivate and work collaboratively with all levels of staff
Experience with managing and reporting project finance
Superior computer proficiency in MS Word, Excel, Powerpoint, Visio and Project and strong technical knowledge
Evidence of team approach to negotiation and problem resolution
Proven attendance record
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all
Effectively uses empathy in interactions with others
Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring
Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment

Preferably, Your Profile Also Includes

Masters degree preferred, preferably business administration, health informatics, technology or health related discipline or recognized equivalent preferred
ITIL Certification an asset
You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

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More about this job

Responsibilities

Lead digital health system implementation and integration projects from proposal and procurement through planning, execution, and delivery. Coordinate internal and external stakeholders, manage project plans, budgets, risks, reporting, and change management, and support adoption of solutions aligned with the organization’s strategic goals.

Requirements

A bachelor’s degree is required, preferably in business administration, health informatics, technology, or a health-related discipline; a PMP designation is preferred or may be in progress. Candidates need at least three years of relevant healthcare experience and project management experience, with demonstrated success implementing technology solutions, leading change, managing project finances, and communicating effectively across teams.

Skills

Project Management
Healthcare IT Implementation
Systems Integration
Change Management
Stakeholder Management
Project Planning
Budget Management
Risk Management
Requirements Gathering
Workflow Development
Process Mapping
Business Case Development
Project Reporting
Team Leadership
Communication
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Digital Health
Healthcare IT
System Implementation
Systems Integration
Electronic Medical Record
Project Management
Project Management Professional
PMP
ITIL
Change Management
Business Proposals
Procurement
Project Planning
Project Budgeting
Risk Mitigation
Requirements Gathering
Workflow Development
Process Mapping
Business Cases
Project Status Reporting
Project Finance
Stakeholder Engagement
End-User Adoption
Smart Hospital
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Microsoft Project
Ontario Healthcare

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