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Added 2 mins ago
I
Client Delivery Manager
Insight
Calgary, AB
- Full-time
Minimum of 5 years’ experience in a Service Delivery, Account Manager, or Operations Management role or similar position.
Added 14 mins ago
RT
Information Technology Product Manager
Rang Technologies Inc
Toronto, ON
- Contract
Position: Senior Specialist - IT Product Manager
Added 14 mins ago
CH
Administrator, Information Systems
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 30 mins ago
ML
Associate General Counsel
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
Lead synthesis of enterprise risk information and support clear, decision-useful reporting for senior leadership and the Board, coordinated with the Manager supporting program mechanics.
Added 59 mins ago
BA
ASSISTANT SERVICE MANAGER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
The Assistant Service Manager is responsible for creating and maintaining a high level of customer satisfaction as well as overseeing the Service Consultant team. This position assists with…
Added 59 mins ago
LC
Production Supervisor - Delta
Lactalis Canada
Delta, BC
- Temporary
The Production Supervisor is responsible for supervising the day-to-day production operations at the plant facility including proactively conducting root cause analysis and correcting…
Added 59 mins ago
R
Director EIAM Strategy &Technical Product Management (Global Security)
RBC
Toronto, ON · Vancouver, BC
- Full-time
This role demands a technologist with proven hands-on experience designing and implementing complex identity systems, not a product manager focused on go-to-market or business development.
Added 1 hour ago
Vendor Manager, Canada Hardlines, Canada Hardlines - Toys, Sports & Outdoor
Amazon
Toronto, ON
The successful candidate should have experience driving projects from concept to execution. They will work closely with program managers and partner teams to develop and implement projects…
Added 1 hour ago
Vendor Manager, Canada Hardlines
Amazon
Toronto, ON
The successful candidate should have experience driving projects from concept to execution. They will work closely with program managers and partner teams to develop and implement projects…
Added 1 hour ago
NI
Business Analyst Staff - Sales
NORSAT INTERNATIONAL INC
Richmond, BC
- $40,000 to $50,000 CAD / year
- Full-time
Contribute to marketing efforts including new product introduction, pricing, promotional activities, collateral development, and feature requests
Added 1 hour ago
BO
Occupational Health and Safety Consultant
Board Of Governors of Exhibition Place
Toronto, ON
- $91,965 to $116,220 CAD / year
Reporting to the Labour Relations and Health & Safety Manager, the OHS Consultant will direct all activities related to the development and delivery of the Occupational Health & Safety…
Added 1 hour ago
LT
Business Applications Analyst I
LMI Technologies
Burnaby, BC
- Full-time
Reporting to the Business Applications Manager and based in our Burnaby headquarters, the ERP Administrator provides functional support, access management, and reporting visibility to…
Added 1 hour ago
O
Senior Exam Development Program Manager, NetSuite Certification
Oracle
Canada
- Full-time
The NetSuite Certification Program Manager provides progressive, role-based credentials that validate a candidate's ability to apply NetSuite leading practices, from foundational Associate…
Added 1 hour ago
O
Exam Development Program Manager, NetSuite Certification
Oracle
Canada
- Internship
We are seeking a highly organized, detail-oriented Program Manager to lead the development, maintenance, and continuous improvement of certification exams and related credentials. This role…
Added 2 hours ago
BC
Program Integration Manager
Bantrel Co.
Toronto, ON
- Full-time
We are currently seeking a qualified Project Integration Manager to join our Infrastructure team, based out of Toronto, ON. The Program Integration Manager supports the Project Integration…
Added 2 hours ago
CN
Laboratory Operations Coordinator
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Developing, maintaining, and managing a maintenance and operations program for a complex group of laboratories in conjunction with the Building Superintendent and area owners:
Added 2 hours ago
SP
Technical Lead, Enterprise Applications
Spark Power ⚡
ON · Ontario, Canada
- Other
Reporting to the Manager, Enterprise Applications, you will focus on services and support that enable effective, reliable, and responsive development and implementation of business systems…
Added 2 hours ago
P
Procurement & Supply Chain Analyst / Supply Chain Data Analyst (PSCA006)
Potenco
Canada
- Full-time
Our client, an established organization specializing in systems integration and technology solutions, is seeking a Supply Chain Data Analyst with a strong background in procurement,…
Added 2 hours ago
B
Project Manager
BGIS
Thunder Bay, ON
- Full-time
The Project Manager is accountable for the ownership of the end-to-end delivery of typically moderate complexity projects with modest visibility and risk/exposure.
Added 2 hours ago
A
Construction Manager I - St. Catharines, ON
AFL
Brant, ON
- Full-time
AFL Integria is looking for a Construction Manager to join our team in St. Catharines, Ontario. This is an opportunity to lead telecommunications construction operations, support field…
Added 2 hours ago
SS
Financial Reporting, Officer
State Street
Toronto, ON
- Full-time
Demonstrates strong technology skills, as well as problem solving and analytical skills.
Added 2 hours ago
R
Client Advisor Intern
RBC
Burnaby, BC
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
C
Senior Manager, Cyber Enablement-EN
CAE
Montreal, QC
- Full-time
Connect business stakeholders with Cyber Operations, Governance, Risk & Compliance, Product Security, Architecture, and Program Management teams.
Added 2 hours ago
SP
Technical Lead, Enterprise Applications
Spark Power
Remote, Canada
- $105,000 to $120,000 CAD / year
- Other
- Remote
Reporting to the Manager, Enterprise Applications, you will focus on services and support that enable effective, reliable, and responsive development and implementation of business systems…
Added 2 hours ago
Manager Portfolio Management - IPC Private Wealth and IPC One
The Canada Life Assurance Company
Toronto, ON · ON
Cross-Functional Collaboration: Partner closely with Portfolio Management, Business Development, Compliance, Operations, Registration, and other Canada Life and IPC teams to support…

Mackenzie Health

Shift Manager

Richmond Hill, ON, Canada

$111,365 to $142,116 CAD / year · Part-time

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Job details

Pay: $111,365 to $142,116 CAD / year
Job type: Part-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Description

The Shift Manager is responsible for the overall Hospital operation of program/services, providing ongoing support to front line staff after regular business hours. This includes the management of patient care activities, timely patient flow, appropriate resource allocation, and the management of Department specific and Hospital-wide clinical and non-clinical issues. This is accomplished in a way that is conducive to the growth and development of staff.

What must you have?

Member of a Regulated Health Profession
Three to five years’ experience in an acute care clinical leadership role.
Baccalaureate degree or equivalent.

What To Expect In The Role

Supports and mentors staff in critical thinking and decision making through a highly visible presence throughout the facility.
Manages conflict and facilitates its resolution in staff to staff, staff to MD, and staff to patient and/or family situations.
Monitors patient flow by adhering to the Mackenzie Health Surge Escalation Guidelines, in order to maintain access to emergency services, and meet the hospital’s regional Support and assists with educational initiatives to continuously educate staff on an informal basis
Collaborates with the Manager on call, Physicians, Patient Care Managers, all care providers and support services.
Monitors Critical care needs and follows the Critical care Surge Guidelines when required.
Provides immediate feedback to staff in response to incidents and occurrences, and ensures communication to the appropriate Managers.
Provides information requiring ongoing attention to the Manager, Patient Flow, Manager on-call and Administrator on-call, as appropriate.
Provides immediate feedback to staff in response to incidents and occurrences, and ensures communication to the appropriate Managers.
Rounding on all units to identify staffing concerns, acuity level concerns and provides timely resolution by collaborating with the staff and support services.
Rounds on the units to ensure break coverage are adequate and follows hospital guidelines. Ensures units are safely staffed during break coverage. Any issues will be dealt with in timely fashion and email communication to Managers.
Will provide consistent and timely response to front line staff in regard to clinical or supply issues.
Collaborates with the manager and administrator on call to ensure appropriate response to internal and external events.
Communicates are updates, changes or concerns to the Unit Managers.

What else do you bring?

Demonstrates leadership abilities, superior interpersonal skills, and excellent written and exceptional verbal communication skills.
Ability to coordinate and manage multiple initiatives.
Ability to discern relevant information, apply critical thinking and facilitate the resolution of challenging situations using diplomacy, tact, and persuasion.
Ability to establish effective working relationships.
Demonstrates high level of initiative, self-direction, flexibility and ability to adapt to change/changing situations.
Proficient use of information technology tools and solutions.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, Your Profile Also Includes

Experience as a Registered Nurse in acute care setting
Critical Care and/or Emergency experience.
You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

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More about this job

Responsibilities

Oversee hospital programs and services after regular business hours, supporting staff and managing patient care, patient flow, resource allocation, and clinical or operational issues. Round on units to address staffing, acuity, break coverage, and incidents, while collaborating with managers, physicians, care providers, and support services.

Requirements

Must be a member of a regulated health profession, have three to five years of acute-care clinical leadership experience, and hold a bachelor’s degree or equivalent. Strong leadership, communication, critical-thinking, conflict-resolution, and coordination abilities are required; acute-care nursing and critical-care or emergency experience are preferred.

Skills

Clinical Leadership
Patient Care Management
Patient Flow Management
Resource Allocation
Staff Mentoring
Conflict Resolution
Critical Thinking
Decision-Making
Communication
Interpersonal Skills
Coordination
Adaptability
Information Technology Proficiency
Critical Care
Emergency Care
Staffing Management

Visa sponsorship

Not detected in the job text

Keywords

Hospital Operations
Acute Care
Clinical Leadership
Patient Care
Patient Flow
Resource Allocation
Regulated Health Profession
Baccalaureate Degree
Staff Mentoring
Critical Thinking
Decision-Making
Conflict Resolution
Critical Care
Emergency Services
Surge Escalation Guidelines
Critical Care Surge Guidelines
Staff Education
Incident Management
Staffing Management
Acuity Management
Break Coverage
Physician Collaboration
Patient Safety
Staff Safety
Information Technology
Registered Nurse

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