Shift Manager
- Richmond Hill, ON, Canada
$111,365 to $142,116 CAD / year · Part-time
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Job details
- Pay
- $111,365 to $142,116 CAD / year
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Description
The Shift Manager is responsible for the overall Hospital operation of program/services, providing ongoing support to front line staff after regular business hours. This includes the management of patient care activities, timely patient flow, appropriate resource allocation, and the management of Department specific and Hospital-wide clinical and non-clinical issues. This is accomplished in a way that is conducive to the growth and development of staff.
What must you have?
Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.
We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.
The Shift Manager is responsible for the overall Hospital operation of program/services, providing ongoing support to front line staff after regular business hours. This includes the management of patient care activities, timely patient flow, appropriate resource allocation, and the management of Department specific and Hospital-wide clinical and non-clinical issues. This is accomplished in a way that is conducive to the growth and development of staff.
What must you have?
- Member of a Regulated Health Profession
- Three to five years’ experience in an acute care clinical leadership role.
- Baccalaureate degree or equivalent.
- Supports and mentors staff in critical thinking and decision making through a highly visible presence throughout the facility.
- Manages conflict and facilitates its resolution in staff to staff, staff to MD, and staff to patient and/or family situations.
- Monitors patient flow by adhering to the Mackenzie Health Surge Escalation Guidelines, in order to maintain access to emergency services, and meet the hospital’s regional Support and assists with educational initiatives to continuously educate staff on an informal basis
- Collaborates with the Manager on call, Physicians, Patient Care Managers, all care providers and support services.
- Monitors Critical care needs and follows the Critical care Surge Guidelines when required.
- Provides immediate feedback to staff in response to incidents and occurrences, and ensures communication to the appropriate Managers.
- Provides information requiring ongoing attention to the Manager, Patient Flow, Manager on-call and Administrator on-call, as appropriate.
- Provides immediate feedback to staff in response to incidents and occurrences, and ensures communication to the appropriate Managers.
- Rounding on all units to identify staffing concerns, acuity level concerns and provides timely resolution by collaborating with the staff and support services.
- Rounds on the units to ensure break coverage are adequate and follows hospital guidelines. Ensures units are safely staffed during break coverage. Any issues will be dealt with in timely fashion and email communication to Managers.
- Will provide consistent and timely response to front line staff in regard to clinical or supply issues.
- Collaborates with the manager and administrator on call to ensure appropriate response to internal and external events.
- Communicates are updates, changes or concerns to the Unit Managers.
- Demonstrates leadership abilities, superior interpersonal skills, and excellent written and exceptional verbal communication skills.
- Ability to coordinate and manage multiple initiatives.
- Ability to discern relevant information, apply critical thinking and facilitate the resolution of challenging situations using diplomacy, tact, and persuasion.
- Ability to establish effective working relationships.
- Demonstrates high level of initiative, self-direction, flexibility and ability to adapt to change/changing situations.
- Proficient use of information technology tools and solutions.
- Proven attendance record.
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
- Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
- Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
- Experience as a Registered Nurse in acute care setting
- Critical Care and/or Emergency experience.
- You may be required to work at any site of Mackenzie Health.
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Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.
We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.
More about this job
Responsibilities
Oversee hospital programs and services after regular business hours, supporting staff and managing patient care, patient flow, resource allocation, and clinical or operational issues. Round on units to address staffing, acuity, break coverage, and incidents, while collaborating with managers, physicians, care providers, and support services.
Requirements
Must be a member of a regulated health profession, have three to five years of acute-care clinical leadership experience, and hold a bachelor’s degree or equivalent. Strong leadership, communication, critical-thinking, conflict-resolution, and coordination abilities are required; acute-care nursing and critical-care or emergency experience are preferred.
Skills
- Clinical Leadership
- Patient Care Management
- Patient Flow Management
- Resource Allocation
- Staff Mentoring
- Conflict Resolution
- Critical Thinking
- Decision-Making
- Communication
- Interpersonal Skills
- Coordination
- Adaptability
- Information Technology Proficiency
- Critical Care
- Emergency Care
- Staffing Management
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Management & Leadership
Keywords
- Hospital Operations
- Acute Care
- Clinical Leadership
- Patient Care
- Patient Flow
- Resource Allocation
- Regulated Health Profession
- Baccalaureate Degree
- Staff Mentoring
- Critical Thinking
- Decision-Making
- Conflict Resolution
- Critical Care
- Emergency Services
- Surge Escalation Guidelines
- Critical Care Surge Guidelines
- Staff Education
- Incident Management
- Staffing Management
- Acuity Management
- Break Coverage
- Physician Collaboration
- Patient Safety
- Staff Safety
- Information Technology
- Registered Nurse