Jobs in Canada

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Added 1 min ago
Front Store Supervisor, Hourly Part Time Day
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
Part-time
Answers inquiries regarding location of product, rainchecks, etc.
Added 1 min ago
Front Store Supervisor, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
Full-time
Answers inquiries regarding location of product, rainchecks, etc.
Added 3 mins ago
Product Owner Sr
Dayforce
Canada
The Senior Product Owner is a highly skilled, versatile, dedicated subject matter expert who will directly contribute to the success of the Business Systems Technology team’s objectives and…
Added 31 mins ago
Product Owner
Martyn Bassett Associates
Toronto, ON · Greater Toronto Area, Canada
Full-time
Hands-on experience as a B2B Product Owner, ideally in higher education, healthcare, compliance, credentialing, or other highly regulated environment.
Added 33 mins ago
Director, Platform Product Owner
Scotiabank
Toronto, ON
We are seeking a Director Platform Product Owner to lead the product strategy, roadmap, adoption, and delivery of a portfolio of enterprise platform products that serve hundreds of…
Added 1 hour ago
Director of Operations
Vetster Inc
Toronto, ON
Full-time
Cross-Functional Project Ownership: Initiatives that touch Product, Marketing, and Sales but have no clear single owner today land with this person, so they get scoped and shipped instead…
Added 1 hour ago
Marketing Operations Manager
AppDirect
Montreal, QC
Full-time
…AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We…
Added 1 hour ago
Marketing Operations Manager
AppDirect
Montreal, QC
…AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We…
Added 2 hours ago
Associate, Global Credit Systems Solutions - Global Corporate Banking
RBC
Toronto, ON
Full-time
Serve as a Product Owner delegate and Data Owner delegate, exercising independent judgment to sequence regulatory, audit, and business-critical deliverables ahead of lower-criticality…
Added 4 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Translate market dynamics, product strategy, and customer challenges into clear, structured narratives
Added 4 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 5 hours ago
Product Management – Security Strategy & Governance
Ribbon Communications
Ottawa, ON
Full-time
Ribbon is seeking a strategic and technically strong Product Management leader to own security strategy, governance, and regulatory compliance across the Cloud & Edge portfolio. This role…
Added 8 hours ago
Customer Quality Engineer
Modine Manufacturing Company
Calgary, AB
Full-time
…and continuous improvement across Modine’s thermal management product…
Added 9 hours ago
Tim Hortons Cashier, Part Time
Compass Group Canada
New Westminster, BC
Part-time
Delivers consistent and outstanding guest service through friendly attitude, attentive behaviour and strong product knowledge
Added 9 hours ago
Director of Transformation
BCS Technology International Pty Ltd
Toronto, ON
Full-time
ITIL, PRINCE2, SAFe Product Owner/Manager, or equivalent delivery-discipline certifications.
Added 10 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Translate market dynamics, product strategy, and customer challenges into clear, structured narratives
Added 10 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 11 hours ago
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Oakville, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 11 hours ago
Financial Services Associate - Business Banking
CIBC
Cambridge, ON · Guelph, ON · Kitchener, ON · Whitby, ON
Full-time
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find…
Added 12 hours ago
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
St. Thomas, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 12 hours ago
Cashier, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
St. Thomas, ON
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 12 hours ago
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 12 hours ago
Cashier, Hourly Part Time Day
Loblaw Companies Limited
NB · Kings, NB
Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 12 hours ago
Product Designer
Loblaw Digital
Toronto, ON
Full-time
As a Product Designer on the Buy, Fulfill & Assist team, you’ll help shape critical experiences for both our customers and colleagues - from purchasing and fulfilling orders to getting and…
Added 12 hours ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
Full-time
…that store objectives are achieved by focusing on improving product flow from the backroom to the sales…

Magical

Tech Lead - Forward Deployed Engineering

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 1, 2026
Posting language: English
Posted: Aug 5, 2026

Apply About employer

Applications open in a new tab.

Original job description

Magical is building an agentic AI platform that brings “AI employees” into the workplace to execute repetitive, operationally critical work.

Our agents help organizations move faster, reduce manual work, and improve outcomes in areas where reliability matters - particularly healthcare. We work directly with customers to understand complex workflows, deploy AI agents into real operating environments, and turn what we learn into a more powerful and scalable platform.

The shift toward agentic work is already underway, and we are building the infrastructure and deployment playbook that will define how it happens.

Magical is backed by Greylock, Coatue, Altman Capital, Lightspeed, and other investors behind companies including OpenAI, Anthropic, Hugging Face, and Notion.

About The Role

We are looking for a Tech Lead to raise the technical bar across Magical’s Forward Deployed Engineering team and take on our most difficult customer and platform challenges.

This is a highly senior individual-contributor role. You will remain deeply hands-on while providing technical leadership across multiple customers, deployments, and FDE workstreams.

You will step into complex or ambiguous situations, quickly understand what is going wrong, and lead the work required to solve it. You will also coach less experienced FDEs, review technical approaches, and help the broader team develop stronger judgment and execution skills.

You will report to the Head of Deployments and work closely with Forward Deployed Engineers, Deployment Strategy, Product, and Engineering.

What You’ll Do

Take the lead on Magical’s most complex, high-risk, or technically ambiguous customer deployments.
Get hands-on in the work - designing agentic workflows, writing and improving prompts, building integrations, debugging failures, analyzing system behavior, and shipping production solutions.
Diagnose difficult issues across customer environments, integrations, agent performance, data quality, and platform behavior.
Provide technical leadership across multiple customers and teams rather than owning only a single project or account.
Review solution designs, implementation plans, testing strategies, and production-readiness for complex workflows.
Coach FDEs through technical problems and help junior team members develop stronger problem-solving, debugging, and systems-thinking skills.
Set an example for technical ownership, execution quality, urgency, and customer focus.
Identify risks, architectural weaknesses, and reliability issues before they become customer-facing problems.
Partner with Product and Engineering to distinguish between deployment-specific issues and platform-level gaps.
Translate recurring customer challenges into reusable platform capabilities, internal tools, reference implementations, and technical standards.
Improve the team’s practices for testing, observability, debugging, incident response, documentation, and release management.
Help define what excellent Forward Deployed Engineering looks like at Magical.

What success looks like

Magical’s technical deployments are delivered on time and thoroughly.
Customer-facing issues are diagnosed accurately, with root causes addressed rather than repeatedly patched.
FDEs make better technical decisions and become more capable of solving complex problems independently.
Technical quality becomes more consistent across customers and workstreams.
Repeated implementations are converted into reusable tools, patterns, and platform improvements.
Product and Engineering receive clear, technically credible feedback from customer deployments.
The organization can take on more complex customers without relying on a small number of people to repeatedly rescue deployments.

About you

You have significant experience in software engineering, Forward Deployed Engineering, solutions engineering, systems integration, implementation engineering, or a similarly hands-on technical role.
You have operated as a technical lead or senior individual contributor on complex, customer-facing software deployments.
You are comfortable moving across the full problem space - from understanding a customer workflow to debugging an integration, improving agent behavior, and shipping a reliable production solution.
You are an exceptional problem solver who can bring structure to unclear situations and make progress without complete information.
You have strong technical judgment and know when to fix a local implementation, change the architecture, or escalate a platform limitation.
You enjoy being hands-on and are willing to personally take on difficult implementation and debugging work.
You are able to influence and lead other engineers without relying on formal management authority.
You are a strong coach who can explain not only what should change, but how to think about the problem differently.
You communicate clearly with engineers, deployment teams, and customer stakeholders, especially when a project is under pressure.
You care deeply about production reliability, testing, observability, and solving the underlying cause of a problem.
You are deeply curious about AI agents, prompting, automation, and multi-agent systems. Prior experience is valuable, but strong technical fundamentals and the ability to learn quickly matter more.
You have a strong bias toward action and consistently demonstrate “show, don’t tell.”
You have high agency and can prioritize, make decisions, and unblock yourself and others without waiting for perfect information.
You are energized by early-stage environments where the technical playbook is still being created.
You are located in Toronto or willing to relocate.

A science, engineering, or similarly technical educational background is helpful, but we care more about what you have built, solved, and learned than where you studied.

The reality of the role

This is not an advisory or architecture-only position. You will be expected to get into the details, work directly in the implementation, and stay close to a problem until it is solved.

You may move between customers, technical domains, and urgent priorities quickly. Some periods will involve intense work, incomplete information, and problems that do not have an obvious owner or solution.

You should be excited by the opportunity to step into those situations, create clarity, and lead from the front.

What we offer

The opportunity to define the technical standard for Forward Deployed Engineering at Magical
Ownership of some of the company’s most important and technically difficult customer problems
A chance to work at the frontier of agentic AI and multi-agent systems
Significant influence over Magical’s product, platform, and deployment practices
A modern technical stack and access to leading AI tools
Competitive compensation and meaningful equity
Unlimited PTO
Team offsites, with past trips including Iceland, Lisbon, Cancún, and Costa Rica

Apply About employer

More about this job

Responsibilities

Lead complex customer deployments hands-on, including designing agentic workflows, building integrations, improving prompts, debugging issues, and delivering reliable production solutions. Provide technical leadership and coaching across FDE workstreams, improve engineering practices, and turn recurring customer challenges into reusable platform capabilities and standards.

Requirements

Requires significant hands-on experience in software engineering or a related customer-facing technical role, with a track record of leading complex deployments and solving ambiguous technical problems. The candidate should demonstrate strong technical judgment, coaching and communication skills, a focus on production reliability, and curiosity about AI agents; they must be located in Toronto or willing to relocate.

Skills

Forward Deployed Engineering
Software Engineering
Technical Leadership
Customer Deployments
AI Agents
Prompt Engineering
Workflow Design
Systems Integration
Debugging
Production Reliability
Testing
Observability
Incident Response
Technical Coaching
Root Cause Analysis
Multi-Agent Systems

Benefits

Equity
Unlimited PTO
Team Offsites

Visa sponsorship

Not detected in the job text

Keywords

Agentic AI
AI Agents
Multi-Agent Systems
Forward Deployed Engineering
Software Engineering
Customer Deployments
Workflow Automation
Prompt Engineering
Systems Integration
Production Solutions
Platform Engineering
Technical Leadership
Technical Coaching
Root Cause Analysis
Data Quality
System Behavior Analysis
Testing Strategies
Production Readiness
Reliability
Observability
Debugging
Incident Response
Release Management
Reference Implementations
Internal Tools
Architecture
Healthcare
Customer-Facing Software
Deployment Strategy
Technical Standards

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