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Added 11 mins ago
Lead Security Analyst - SOAR
Open Text Corporation
Waterloo, ON
The Lead Security Analyst - SOAR is a senior technical lead responsible for designing, building, and supporting security orchestration, automated response, and AI-enabled security…
Added 25 mins ago
Solutions Architect (Enterprise AI)
Flatgigs
Montreal, QC
Full-time
You will lead technical and solution conversations from early discovery through solution definition, proposal and handover. You must be equally comfortable speaking with a CIO, business…
Added 25 mins ago
Senior Associate, Capital Advisory
ACCA Careers
Toronto, ON
Full-time
Make an impact with our Corporate Finance team as a Senior Associate, Capital Advisory. This diverse team of professionals helps clients assess, structure and execute financing solutions…
Added 25 mins ago
Manager, Technical Accounting and Reconciliations
TTC Pension Plan
Toronto, ON
Full-time
The Manager, Technical Accounting and Reconciliations is a key member of the Finance team reporting to the Senior Director, Finance. The role is responsible for ensuring the correct…
Added 25 mins ago
Project Manager
Hays
Toronto, ON · Greater Toronto Area, Canada
Contract
As a Project Manager / Business Analyst, you will serve as a hands-on delivery lead supporting Product Control and Finance Technology functions across multiple regions. You will be…
Added 25 mins ago
Senior Electrical Engineer
Actalent
Toronto, ON · Etobicoke, ON
Full-time
Our client is seeking a Senior Electrical Engineer to support the continued growth of its Mining & Industrial practice across Ontario. This individual will serve as both a technical leader…
Added 25 mins ago
Senior Industrial Hygienist and Business Development Lead
WSP in Canada
BC · British Columbia, Canada
Full-time
Innovate and Lead – This is your opportunity to shape the future of occupational hygiene and safety in Western Canada. As a Senior Industrial/Occupational Hygienist and Business Development…
Added 26 mins ago
SEO and Digital Marketing Strategist
Cubicle Fugitive
Hamilton, ON
Full-time
We are looking for an experienced SEO and digital marketing strategist who is equal parts curious thinker, technical problem-solver, marketer, analyst, and trusted client advisor.
Added 41 mins ago
Senior Advisor, Financial Reporting & Executive Support
WSP
Quebec, QC
Full-time
Lead reporting requests that require input from multiple Finance team members, establishing clear ownership, timely follow-up and effective delivery.
Added 55 mins ago
Senior Piping Designer CAN
Burns & McDonnell
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
A Senior Piping Designer will lead various phases of planning, site evaluations, analytical designs, design documents for proposals, report preparation, specifications, and preparation of…
Added 55 mins ago
Senior Policy Advisor
Elections Ontario
Toronto, ON · North York, ON
Full-time
The Strategic Planning and Portfolio Management division of Elections Ontario is seeking a results-oriented Senior Policy Advisor to join the Corporate Affairs unit, a diverse team of…
Added 55 mins ago
Technical Project Manager
Tata Consultancy Services
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
Senior years of TPM experience and Lead end-to-end delivery of technology projects, ensuring alignment with business objectives, scope, schedule, budget, and quality expectations.
Added 55 mins ago
Senior Project Engineering Manager - Power Generation
LVI Associates
Toronto, ON · Greater Toronto Area, Canada
Full-time
Our client is seeking a Senior Project Engineering Manager to lead the execution of complex power generation projects across engineering and EPC delivery programs. This individual will…
Added 55 mins ago
Process Manager
Umbilical Advanced
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
…in the Greater Montreal area of Canada, producing advanced technical products for diverse industrial, engineering, and technology…
Added 55 mins ago
SAP SuccessFactors Architect
InfiCare Staffing
Vancouver, BC
Contract
Hi, my name is Soumen, and I'm a Senior IT Recruiter with InfiCareTech. We're hiring for a Senior SAP SuccessFactors Architect// Toronto, ON & Vancouver, BC, Canada Hybrid// Contract. If…
Added 55 mins ago
Sr SAP SuccessFactors Engineer - Toronto / Vancouver (Canada)
InfiCare Staffing
Vancouver, BC
Contract
Job title : Sr SAP SuccessFactors Engineer Lead / Architect
Added 56 mins ago
Piping Superintendent
Hatch
Saskatoon, SK
…through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward…
Added 56 mins ago
Agentic AI Business Analyst
SIA Innovations INC
Montreal, QC
…skills, interpersonal development, industry knowledge, and technical expertise. Staying current with the evolving landscape of AI and enterprise technology is a core expectation, not an…
Added 1 hour ago
Senior Estimator, Transportation
Chandos
Edmonton, AB
Full-time
Our vision is to emerge as Canada’s premier technical builder, distinguished by our relentless pursuit of innovation, collaboration, and sustainability in all that we do.
Added 1 hour ago
Senior Pattern Maker
Arc'teryx Equipment
North Vancouver, BC
$94,000 to $120,000 CAD / year
Full-time
As a Senior Pattern Maker, you partner with the Design team, from maker phase (concepts) through to pre-production phase (approved to counter sample), creating patterns to design intent…
Added 1 hour ago
Senior Engineer- Software
Marmon Technologies India Pvt Ltd
SK
Full-time
We are seeking a Senior Infrastructure & Cloud Automation Engineer to lead automation, cloud, and infrastructure operations across hybrid enterprise environments. The ideal candidate will…
Added 1 hour ago
Senior Director of Financial Reporting
The Mirillion Group
Toronto, ON
Full-time
As Senior Director, Financial Reporting, you will lead the external and regulatory financial reporting function for a complex insurance business, working closely with the FP&A leadership…
Added 1 hour ago
Agentic AI Business Analyst
SIA Innovations Inc.
Montreal, QC
Full-time
…skills, interpersonal development, industry knowledge, and technical expertise. Staying current with the evolving landscape of AI and enterprise technology is a core expectation, not an…
Added 1 hour ago
Senior Manager, Financial Reporting
UHN Foundation
Toronto, ON
Full-time
The Senior Manager, Financial Reporting is responsible for leading the Foundation's financial reporting, audit, compliance, and financial operations functions while providing strategic…
Added 1 hour ago
Forward Deployed Engineer (FDE) (Mid/Senior Level)
Urban Ridge Supplies
Toronto, ON
Full-time
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in…

Magical

Tech Lead - Forward Deployed Engineering

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 1, 2026
Posting language: English
Posted: Aug 5, 2026

Apply About employer

Applications open in a new tab.

Original job description

Magical is building an agentic AI platform that brings “AI employees” into the workplace to execute repetitive, operationally critical work.

Our agents help organizations move faster, reduce manual work, and improve outcomes in areas where reliability matters - particularly healthcare. We work directly with customers to understand complex workflows, deploy AI agents into real operating environments, and turn what we learn into a more powerful and scalable platform.

The shift toward agentic work is already underway, and we are building the infrastructure and deployment playbook that will define how it happens.

Magical is backed by Greylock, Coatue, Altman Capital, Lightspeed, and other investors behind companies including OpenAI, Anthropic, Hugging Face, and Notion.

About The Role

We are looking for a Tech Lead to raise the technical bar across Magical’s Forward Deployed Engineering team and take on our most difficult customer and platform challenges.

This is a highly senior individual-contributor role. You will remain deeply hands-on while providing technical leadership across multiple customers, deployments, and FDE workstreams.

You will step into complex or ambiguous situations, quickly understand what is going wrong, and lead the work required to solve it. You will also coach less experienced FDEs, review technical approaches, and help the broader team develop stronger judgment and execution skills.

You will report to the Head of Deployments and work closely with Forward Deployed Engineers, Deployment Strategy, Product, and Engineering.

What You’ll Do

Take the lead on Magical’s most complex, high-risk, or technically ambiguous customer deployments.
Get hands-on in the work - designing agentic workflows, writing and improving prompts, building integrations, debugging failures, analyzing system behavior, and shipping production solutions.
Diagnose difficult issues across customer environments, integrations, agent performance, data quality, and platform behavior.
Provide technical leadership across multiple customers and teams rather than owning only a single project or account.
Review solution designs, implementation plans, testing strategies, and production-readiness for complex workflows.
Coach FDEs through technical problems and help junior team members develop stronger problem-solving, debugging, and systems-thinking skills.
Set an example for technical ownership, execution quality, urgency, and customer focus.
Identify risks, architectural weaknesses, and reliability issues before they become customer-facing problems.
Partner with Product and Engineering to distinguish between deployment-specific issues and platform-level gaps.
Translate recurring customer challenges into reusable platform capabilities, internal tools, reference implementations, and technical standards.
Improve the team’s practices for testing, observability, debugging, incident response, documentation, and release management.
Help define what excellent Forward Deployed Engineering looks like at Magical.

What success looks like

Magical’s technical deployments are delivered on time and thoroughly.
Customer-facing issues are diagnosed accurately, with root causes addressed rather than repeatedly patched.
FDEs make better technical decisions and become more capable of solving complex problems independently.
Technical quality becomes more consistent across customers and workstreams.
Repeated implementations are converted into reusable tools, patterns, and platform improvements.
Product and Engineering receive clear, technically credible feedback from customer deployments.
The organization can take on more complex customers without relying on a small number of people to repeatedly rescue deployments.

About you

You have significant experience in software engineering, Forward Deployed Engineering, solutions engineering, systems integration, implementation engineering, or a similarly hands-on technical role.
You have operated as a technical lead or senior individual contributor on complex, customer-facing software deployments.
You are comfortable moving across the full problem space - from understanding a customer workflow to debugging an integration, improving agent behavior, and shipping a reliable production solution.
You are an exceptional problem solver who can bring structure to unclear situations and make progress without complete information.
You have strong technical judgment and know when to fix a local implementation, change the architecture, or escalate a platform limitation.
You enjoy being hands-on and are willing to personally take on difficult implementation and debugging work.
You are able to influence and lead other engineers without relying on formal management authority.
You are a strong coach who can explain not only what should change, but how to think about the problem differently.
You communicate clearly with engineers, deployment teams, and customer stakeholders, especially when a project is under pressure.
You care deeply about production reliability, testing, observability, and solving the underlying cause of a problem.
You are deeply curious about AI agents, prompting, automation, and multi-agent systems. Prior experience is valuable, but strong technical fundamentals and the ability to learn quickly matter more.
You have a strong bias toward action and consistently demonstrate “show, don’t tell.”
You have high agency and can prioritize, make decisions, and unblock yourself and others without waiting for perfect information.
You are energized by early-stage environments where the technical playbook is still being created.
You are located in Toronto or willing to relocate.

A science, engineering, or similarly technical educational background is helpful, but we care more about what you have built, solved, and learned than where you studied.

The reality of the role

This is not an advisory or architecture-only position. You will be expected to get into the details, work directly in the implementation, and stay close to a problem until it is solved.

You may move between customers, technical domains, and urgent priorities quickly. Some periods will involve intense work, incomplete information, and problems that do not have an obvious owner or solution.

You should be excited by the opportunity to step into those situations, create clarity, and lead from the front.

What we offer

The opportunity to define the technical standard for Forward Deployed Engineering at Magical
Ownership of some of the company’s most important and technically difficult customer problems
A chance to work at the frontier of agentic AI and multi-agent systems
Significant influence over Magical’s product, platform, and deployment practices
A modern technical stack and access to leading AI tools
Competitive compensation and meaningful equity
Unlimited PTO
Team offsites, with past trips including Iceland, Lisbon, Cancún, and Costa Rica

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More about this job

Responsibilities

Lead complex customer deployments hands-on, including designing agentic workflows, building integrations, improving prompts, debugging issues, and delivering reliable production solutions. Provide technical leadership and coaching across FDE workstreams, improve engineering practices, and turn recurring customer challenges into reusable platform capabilities and standards.

Requirements

Requires significant hands-on experience in software engineering or a related customer-facing technical role, with a track record of leading complex deployments and solving ambiguous technical problems. The candidate should demonstrate strong technical judgment, coaching and communication skills, a focus on production reliability, and curiosity about AI agents; they must be located in Toronto or willing to relocate.

Skills

Forward Deployed Engineering
Software Engineering
Technical Leadership
Customer Deployments
AI Agents
Prompt Engineering
Workflow Design
Systems Integration
Debugging
Production Reliability
Testing
Observability
Incident Response
Technical Coaching
Root Cause Analysis
Multi-Agent Systems

Benefits

Equity
Unlimited PTO
Team Offsites

Visa sponsorship

Not detected in the job text

Keywords

Agentic AI
AI Agents
Multi-Agent Systems
Forward Deployed Engineering
Software Engineering
Customer Deployments
Workflow Automation
Prompt Engineering
Systems Integration
Production Solutions
Platform Engineering
Technical Leadership
Technical Coaching
Root Cause Analysis
Data Quality
System Behavior Analysis
Testing Strategies
Production Readiness
Reliability
Observability
Debugging
Incident Response
Release Management
Reference Implementations
Internal Tools
Architecture
Healthcare
Customer-Facing Software
Deployment Strategy
Technical Standards

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