Online Manager

ON, Canada
Middlesex, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Job Title

Online Manager

Location

Feltham

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Management

Closing Date

17 November 2026

At Asda, we want you to find your everything as an Online Manager, you’ll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, vans on the road and customers happy.

You will be responsible of the online shrink agenda with structured process and data lead decisions and validating picker and driver resource for the store through effective rota planning making sure the team is driving picking accuracy to guarantee consistency on the online operation.

What Qualities You’ll Need

Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy and serving our customers with heart and pride.
Results-focused: Drive best value offering across our online operation, CSI and react to customer feedback to create and execute effective action plans from audits.
Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.

What You’ll Bring

Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
Operational knowledge on Online retail environment.
Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
Experience developing teams and managing change through leadership and building resilience.
Strong organisational skills and great customer service.
Flexibility to work a range of shifts, including weekends and evenings.

Are you ready to take the next step and be the guiding force behind one of our

Superstores/centres? Apply today and find your everything at Asda.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
Discretionary company bonus scheme
Access to an enhanced electric car scheme
Free eye test for you and your nominated user
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
Company pension
Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Colleague recognition programme
Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

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More about this job

Responsibilities

Manage the store’s online operation, including team engagement, van availability, picker and driver resourcing, rota planning, picking accuracy, and shrink control. Execute trading plans and operational routines, improve customer outcomes, respond to feedback and audit findings, and develop a motivated, resilient team.

Requirements

Applicants should have experience as a team leader, supervisor, or manager in a complex online retail environment, with operational knowledge of availability, picking rates, waste reduction, and shrink management. They should also have experience developing teams and leading change, strong organisational and customer service skills, and flexibility to work evenings and weekends.

Skills

Online Retail Operations
Team Leadership
Team Development
Coaching
Rota Planning
Operational Planning
Picking Accuracy
Availability Management
Shrink Management
Waste Reduction
Customer Service
Customer Feedback Management
Change Management
Organisational Skills
Resilience
Data-Led Decision-Making

Benefits

Colleague Discount
Discretionary Company Bonus Scheme
Electric Car Scheme
Free Eye Test
Discounts On Asda Services
Flexible Pay Access
Financial Coaching
Savings Account
Company Pension
Virtual GP
Employee Assistance Programme
Counselling Support
Legal Support
Mortgage Support
Cancer Support
Bereavement Support
Inclusion Networks
Parental Leave
Discounts On Services And Activities

Visa sponsorship

Not detected in the job text

Keywords

Online Retail
Store Management
Online Operations
Trading Activity
Availability Standards
Key Performance Indicators
Key Result Areas
Picking Accuracy
Picker And Driver Resourcing
Rota Planning
Shrink Management
Waste Reduction
Customer Service
Customer Feedback
Audit Action Plans
Team Leadership
Coaching
Talent Development
Change Management
Resilience
Operational Processes
Data-Led Decisions
Retail
Shift Work

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