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Added 10 mins ago
TH
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- Full-time
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SD
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Added 3 hours ago
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Added 3 hours ago
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Added 3 hours ago
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Added 3 hours ago
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Magna International

Rep, Customer Service

Penetanguishene, ON, Canada

Salary: $43,000 - $48,000 · Full-time

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Job details

Pay: Salary: $43,000 - $48,000
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Job descriptions may display in multiple languages based on your language selection.

What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

Magna Mechatronics & Mirrors develops intelligent access and vision systems that enhance vehicle safety, functionality, and user interaction. As a global automotive supplier and full-system partner, Magna brings together expertise across Mechatronics and Mirror systems to deliver integrated solutions that support the evolution of vehicle architectures.

Job Responsibilities:

Salary: $43,000 - $48,000

Responsibilities:

Receive orders through either Electronic Data Interchange, email or via fax;
Print all release requirements and ensure timeliness and accuracy of data in order to support production;
From customer requirements, generate shipping schedules;
Continually ensure that all customer order requirements, including EDI, are met;
When requirements are not met, ensure that communication with the appropriate personnel takes place and supporting documentation is completed;
Ensure that cumulative records are in agreement with customer information;
Generate documentation containing all required information, for all shipments;
Responsible for the processing, according to procedure, of timely and accurate advanced shipping notifications, and associated transaction sets;
Monitor customer on-line information systems;
Contribute to departmental problem solving resolution systems as they pertain to performance rating improvements;
Make suggestions to enhance performance ratings and Department efficiency;
On a continuous basis, perform file and record maintenance (manufacturing systems and department records) using the appropriate procedures;
Assist in maintaining and updating departmental procedure manuals;
Process Invoices and Bills of Lading according to Departmental Procedures
Assist in the Completion and Maintenance of Blanket NAFTA Certificates of Origin
Support departmental requirements related to weekend work schedules, expedited shipments, statutory holiday coverage and other special requirements of the department. This includes flexibility pertaining to hours of work as required to meet customer requirements;
Review and disposition freight invoices;

General Points

Ensure that all environmental requirements are identified and addressed when performing duties.
Ensure that all safety requirements are being carried out when performing duties.
Comply with defined Business Management and Environmental Management Systems requirements.
Provide support for the continuous improvement initiatives within Techform.
Provide support in the attainment of Techform's operating system goals as outlined by the key graphs.
Carry out all duties focusing on the goal of internal and external customer satisfaction.
Other duties as may be assigned by the supervisor or designate.

Qualifications:

Minimum grade 12 diploma or equivalent is required
Must be team oriented with superior written and verbal communication skills
Must be able to multi-task, demonstrate strong organizational skills and flexibility
Strong problem solving skills would be an asset
Knowledgeable of e-communications and Microsoft software, i.e. Word and Excel
Good keyboard dexterity, demonstrating 35+ wpm

Site Benefits:

A great work experience with a diverse and dedicated workforce

A strong focus on safety and health and wellness (fitness membership discounts)

Five and a half (5.5.) paid personal days

Competitive extended health benefits

Group RRSP matching program

Profit Sharing Plan

Team appreciation lunches and events

Education Reimbursement Program

Continuous Improvement and Development Culture

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.

Worker Type:

Regular / Permanent

Group:

Magna Mechatronics, Mirrors & Lighting

Apply About employer

More about this job

Responsibilities

Process customer orders and requirements, prepare shipping schedules and shipment documentation, and ensure accurate and timely shipping notifications and invoices. Maintain customer and departmental records, monitor customer systems, resolve performance issues, and support safety, environmental, and continuous improvement requirements.

Requirements

A minimum Grade 12 diploma or equivalent is required, along with strong written and verbal communication, organization, flexibility, and multitasking abilities. Candidates should be comfortable with electronic communications and Microsoft Word and Excel, have good keyboard dexterity of at least 35 words per minute, and be team-oriented; problem-solving skills are an asset.

Skills

Customer Service
Order Processing
Electronic Data Interchange
Shipping Scheduling
Shipment Documentation
Advanced Shipping Notifications
Invoice Processing
Bills of Lading
Freight Invoice Review
Microsoft Word
Microsoft Excel
Written Communication
Verbal Communication
Organization
Multitasking
Problem Solving

Benefits

Paid Personal Days
Extended Health Benefits
Group RRSP Matching Program
Profit Sharing Plan
Team Appreciation Lunches and Events
Education Reimbursement Program
Fitness Membership Discounts
Continuous Improvement and Development Culture

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Automotive Supplier
Mechatronics
Mirror Systems
Electronic Data Interchange
EDI
Order Processing
Customer Requirements
Shipping Schedules
Production Support
Shipment Documentation
Advanced Shipping Notifications
Transaction Sets
Customer Online Information Systems
Cumulative Records
Invoice Processing
Bills of Lading
Certificates of Origin
Freight Invoices
Microsoft Word
Microsoft Excel
Manufacturing Systems
Departmental Records
Continuous Improvement
Business Management Systems
Problem Solving
Keyboarding
Customer Satisfaction

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