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Added 6 mins ago
PL
Housekeeping Attendant
Pomeroy Lodging
Olds, AB
- Full-time
…guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From…
Added 7 mins ago
ZA
Detailer - Maple Mazda (26339)
Zanchin Automotive Group
Vaughan, ON
- Full-time
The expected pay rate for this role is $18.00 to $20.00 per hour, based on experience and qualifications.
Added 7 mins ago
CC
Technical Program Engineer
Carlson Construction Group
North Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
Work with a Trusted Industry Leader: Join a well-respected organization with a strong reputation for safety, quality, innovation, and customer service.
Added 7 mins ago
T
Data Center Manager
TEKsystems
Calgary, AB
- $110,000 to $115,000 CAD / year
- Full-time
One of TEKsystems data center clients in Calgary is seeking a dynamic and experienced leader to manage and oversee data center operations across the region. The Manager, Data Center…
Added 7 mins ago
BC
District Sales Leader
Bimbo Canada
Moncton, NB
- Full-time
The District Sales Leader (DSL) owns sales execution excellence within the district and serves as the primary business collaborator for Independent Operators (IOs) and customers. The DSL…
Added 7 mins ago
R
Gestionnaire de l'approvisionnement strategique / Strategic Sourcing Manager
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’industrie aérospatiale établi à Longueuil, au Québec. Nous fabriquons des moteurs de nouvelle génération qui équipent la plus grande…
Added 7 mins ago
E
Assistant Director of Care (ADOC) - Full time - Countryside
Extendicare
Sudbury, ON · Axm - Countryside
- Full-time
Reporting to the Director of Care, the Assistant Director of care (ADOC) is a highly skilled leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting and…
Added 7 mins ago
E
Sr Manager, Electronics Initiatives
eBay
Toronto, ON
- Full-time
…monitor initiative adoption, participating sellers, selection, customer experience, and business impact, and drive improvements based on…
Added 7 mins ago
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Engineering Manager - Pricing, Depop
eBay
Toronto, ON
- Full-time
At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around…
Added 7 mins ago
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Sr Manager, Salvage Parts Initiatives
eBay
Toronto, ON
- Full-time
…Analytics to define baselines and track adoption, supply growth, customer experience, and business impact. Use results and market feedback to refine priorities and…
Added 22 mins ago
Senior Customer Experience Specialist - Operations
Bunge
Oakville, ON
The Senior Customer Experience Specialist - Operations at Bunge, will be a pivotal link between our valued Food Solutions customers and our internal operations. This dynamic role is…
Added 22 mins ago
Customer Account Representative
Bunge
Kindersley, SK
Minimum one (1) year of experience in agriculture, sales, customer service, grain merchandising, or a related industry.
Added 22 mins ago
OI
Account Coordinator, Season Seat Services
OEG Inc.
Edmonton, AB
- Full-time
You are a customer service extraordinaire, with experience in a related field (sports industry, hospitality, etc.)
Added 22 mins ago
OP
Hospitality Manager
O'Rourke's Peak Cellars
Lake Country, BC
- Full-time
Peak Cellars is seeking an experienced, hands-on Hospitality Manager to lead day-to-day guest experience and front of house operations at our Lake Country property. Peak Cellars is one of…
Added 22 mins ago
FF
Information Technology Coordinator
Flair Flexible Packaging Corporation
Calgary, AB
- Full-time
Reporting any accidents, near misses and safety concerns to a designated safety team leader, in a timely manner
Added 22 mins ago
SI
UI Developer
SAP IT Business Systeme
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
…co-operatively multiple OMS applications into one coherent experience, helping enterprise customers manage their order operations across channels and fulfilment…
Added 22 mins ago
SI
Senior Linux and Cloud Administrator | Global Cloud Ops LLD | Pacemaker Operations | Toronto
SAP IT Business Systeme
Toronto, ON
- $97,800 to $202,400 CAD / year
- Full-time
Bring your ability to independently own the end-to-end technical health of customer cloud landscapes, provide expert guidance on cloud architecture and technology roadmaps, identify risks…
Added 22 mins ago
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VP, Stations and Rail Systems Delivery
AECOM
Mississauga, ON
- Full-time
Oversee station works, including civil, structural, architectural, mechanical, electrical, vertical transportation, accessibility, and customer experience elements.
Added 22 mins ago
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Guest Services Agent - Manitoba Remote Camps
Dexterra
Winnipeg, MB
- Full-time
We’re looking for an organized, customer-focused team member who can balance exceptional service with strong administrative skills. From welcoming clients and managing accommodations to…
Added 22 mins ago
ASIC Design Verification Engineer, Sr. Staff-18856
Synopsys
Ottawa, ON
Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP,…
Added 22 mins ago
AT
Grader Operator
Arrow Transportation Systems Inc.
Princeton, BC · BC
- Temporary
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations…
Added 22 mins ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 22 mins ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 22 mins ago
T
Claims Specialist - Claims Bodily Injury
TD
Burlington, ON · Markham, ON
- Full-time
In addition, you will support FRC and CAT operations when needed, contributing to continuity, technical rigor, and strong customer experience during surge conditions.
Added 22 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Magnet Forensics

Sales Development Representative

Waterloo, ON, Canada

$50,000 – $75,000 CDN a year · Full-time

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Job details

Pay: $50,000 – $75,000 CDN a year
Job type: Full-time
Experience: You have 2+ years experience in sales or customer service roles, and can work under pressure
Posting language: English
Posted: Nov 5, 2026

Original job description

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you!

Role Overview

At Magnet Forensics Inc, the Sales Development Reps are the frontlines of the Customer experience. Working closely with the Sales and Marketing teams, the Sales Development Representative (SDR) is a key player in our strategic growth plans. Through a combination of top of funnel activities, including both inbound lead response and outbound prospecting, the SDR will generate and qualify sales opportunities for our Account Executives. The most exciting part of this role is the opportunity for growth. At Magnet Forensics, successful SDRs will learn the fundamentals of Sales and Marketing providing a foundation for a career in Business Development, Sales, Marketing and more!

Who Should Apply:

As a successful candidate for this role, you are passionate about developing new skills and building a network of peers & mentors. You are motivated by healthy competition and you’re eager to be the leader of a winning group or team. You display resiliency when faced with adversity, and ultimately, you are naturally curious, consistently looking for novel ways to solve problems and improve processes.

\nWhat You’ll Do

Qualify all sales leads generated by marketing, based on defined lead qualification criteria
Leverage prospecting strategies, including phone, email and social networking to connect with prospective customers, identify their needs and challenges, and qualify their interest
Work closely with our sales team (Account Executives) to schedule discovery meetings with sales ready leads/prospects
Leverage a variety of marketing and sales tools that will be available for your use, to maximize your efficiency and effectiveness, including Prospecting tools (ex. SalesLoft, ZoomInfo, LinkedIn Navigator) and Marketing Automation tools (ex. Pardot)
Manage new contacts via our CRM platform (Salesforce) to ensure accuracy for long term pipeline development
Provide friendly and knowledgeable service to prospects on a consistent basis and build strong relationships
Work as part of a cross functional team and build strong relationships across the organization
The primary focus of this role is Inbound Lead Response with additional attention on Outbound Prospecting

What We're Looking For

You want to be part of a high growth software company that always puts it’s customers first
You have a never give up attitude! You are an organized self-starter with excellent follow-through, that has demonstrated lots of initiative
You are goal-oriented and full of drive, with an innate desire to succeed
You have 2+ years experience in sales or customer service roles, and can work under pressure
You have a University degree or College diploma in Business, Marketing or equivalent, and leverage it to be a critical thinker that enjoys solving complex challenges
You are comfortable with change
You have strong analytical, relational and negotiation skills, as well as excellent verbal & written communication skills
You have Proficiency in Microsoft Office, as well as a solid understanding of social media tools like LinkedIn and Twitter

Nice to Have Skills

You have experience working with a CRM system like Salesforce
You have familiarity and prior exposure to the lead funnel process - lead generation, lead follow up, and lead tracking 
You have prior experience with lead prospecting software tools an/or chatbot monitoring 
Proficiency in an additional European language is considered an asset.

Compensation & Benefits

The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

$50,000 – $75,000 CDN a year

Salary range (min - max)

Position Type: Current Vacancy

Magnet is proud to offer benefits such as:

Generous time off policies

Competitive compensation

Volunteer opportunities

Reward and recognition programs

Employee committees & resource groups

Healthcare and retirement benefits

Indicators of Success

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us.

How We Work

At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.

We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE – We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact aoda@magnetforensics.com should you require any accommodations.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

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More about this job

Responsibilities

The Sales Development Representative will generate and qualify sales opportunities through inbound lead response and outbound prospecting. They will work closely with the sales and marketing teams to schedule discovery meetings and manage contacts within the CRM.

Requirements

Candidates must have 2+ years of experience in sales or customer service and possess a university degree or college diploma. Strong analytical, communication, and negotiation skills are required, along with proficiency in Microsoft Office and CRM tools.

Skills

Sales development
Lead qualification
Prospecting
CRM management
Salesforce
SalesLoft
ZoomInfo
LinkedIn Navigator
Pardot
Lead generation
Negotiation
Analytical skills
Communication
Customer service
Social media marketing

Benefits

Generous time off policies
Competitive compensation
Volunteer opportunities
Reward and recognition programs
Employee committees and resource groups
Healthcare benefits
Retirement benefits

Visa sponsorship

Not detected in the job text

Keywords

Digital investigative software
Lead qualification
Inbound lead response
Outbound prospecting
Salesforce
SalesLoft
ZoomInfo
LinkedIn Navigator
Pardot
CRM
Lead generation
Pipeline development
Account Executives
Digital forensics
Software
Negotiation
Analytical skills
Customer experience
Hybrid work

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