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Main Street Project Inc.

Housing Services Support Worker, Float (0.6 Nights, Indefinite Term)

Winnipeg, MB, Canada

Pay: WAGE: $20.99 - $23.62
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

POSITION: Float, Housing Services Support Worker

DEPARTMENT: Housing Services

REPORTS TO: Manager, Housing Services

LOCATION: Furby Street

FTE: 0.6 Nights, Indefinite Term

WAGE: $20.99 - $23.62

HOURS OF WORK: Nights (23:30 to 08:00)

WEEK 1; Monday, Tuesday Saturday

WEEK 2; Sunday, Tuesday, Friday

About The Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive change in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary

In accordance with Main Street Project Inc.’s mission, goals, policies and procedures, the Float Support Worker functions as a member of a team in providing services designed to assist participants in meeting their basic needs and ensure their safety and well-being while involved with MSP program areas.

The Float Support worker primarily works in Mainstay providing break coverage and support in Protective Care, Men’s and Non-binary Withdrawal Management Services or other programs as required. The Float Support Worker maintains the core values of MSP regarding harm reduction, choice, equity, and diversity to encourage individuals’ capacity building.

Duties And Responsibilities

Carry out the Support Worker duties of Protective Care, River Point, Men’s and Non-binary Withdrawal Management Services and Mainstay according to policy
Complete and send daily shift report at the end of each shift
Provide break coverage in adherence with MSP approved break schedule, reporting any deviation from this schedule in the daily shift report
Provide extra coverage in Protective Care, River Point Men’s and Non-Binary Withdrawal Management Services during peak periods.
Track and enter statistics in accordance with program area standards
Attend all Mainstay shift changes meetings
Report any urgent scheduling issues, incidences or concerns to on-call manager for direction
During staffing shortages, provide shift coverage in Protective Care, River Point, Men’s and Non-Binary Withdrawal Management Services and Mainstay. The float may be required to cover in other program areas. In this case they would only provide coverage in areas for which they are trained.

Qualifications

Relevant education and experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues
Experience working in an emergency shelter, outreach or residential environment
Post-secondary education in the field of addictions and mental health is considered an asset. Ability to work with a client-centred care philosophy
Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of participants
Knowledge of the effects of poverty and the determinants to health
Ability to work collaboratively in a multi-disciplinary team
Knowledge in the addiction and mental health fields
Knowledge of Indigenous culture
Lived Experience. Knowledge gained from personal experiences relevant to the role.
Excellent interpersonal skills and communication skills, both oral and written
An understanding/experience in working with culturally diverse populations
Strong critical thinking and problem-solving abilities
Ability to work independently with minimal oversight
Ability to be flexible and adaptable to on-shift needs

Conditions Of Employment

Ability to meet the physical demands required for the role which include being on your feet for long period of time, lifting up to 50 lbs, and cleaning duties (bending, reaching, push/pulling, crouching)
Exposure to biohazards including but not limited to blood, bodily fluids, and syringes
Ability to work with individuals who use substances and/or experience mental health issues
Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals
Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Child and Adult Abuse Registry Check are required. Ability to work with individuals who use substances and/or experience mental health issues

Values & Competencies

Ability to embody Main Street Project’s Core Values:

Reducing Harm
Truth & Reconciliation
Anti-Oppression
Trauma-Informed

Key Competencies:

Crisis Management
Service Excellence – Meeting people where they are at.
Collaboration Developing External Relationships
Accountability
Decision Making

Main Street Project offers:

Competitive wages within the nonprofit sector
Health & Dental Benefits
Pension Plan
Professional Development Opportunities
Paid Sick and Family days
Shift Premiums
Employee Assistance Program

Application deadline: Open until Closed

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

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More about this job

Responsibilities

Provide shift and break coverage across Mainstay, Protective Care, River Point, and withdrawal management programs, performing the support worker duties appropriate to each trained area. Maintain participant safety and well-being, complete shift reports and statistics, attend shift-change meetings, and escalate urgent issues to the on-call manager.

Requirements

Relevant human services education or experience is sought, preferably supporting adults experiencing homelessness, mental health challenges, or substance use issues; experience in shelter, outreach, or residential settings is an asset. Candidates should be able to apply client-centred, harm reduction, and Housing First approaches, work collaboratively and independently, and meet the physical, safety, and background-check requirements.

Skills

Harm Reduction
Housing First
Client-Centred Care
Crisis Management
Communication
Interpersonal Skills
Critical Thinking
Problem-Solving
Team Collaboration
Addiction and Mental Health Support
Indigenous Cultural Awareness
Trauma-Informed Practice
Anti-Oppression
Decision-Making
Accountability
Flexibility and Adaptability

Benefits

Health and Dental Benefits
Pension Plan
Professional Development Opportunities
Paid Sick and Family Days
Shift Premiums
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Housing Services
Homelessness
Human Services
Emergency Shelter
Outreach
Residential Services
Protective Care
Withdrawal Management
Addiction
Mental Health
Substance Use
Harm Reduction
Housing First
Client-Centred Care
Crisis Management
Trauma-Informed Practice
Truth and Reconciliation
Anti-Oppression
Indigenous Culture
Shift Coverage
Participant Safety
Case Management
Health Advocacy
Multidisciplinary Teamwork
Vulnerable Sector Check
Abuse Registry Check

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