Organizational Development Coordinator (Full-time; Hybrid)

About Us:

We are a dynamic and growing credit union with 10 locations across Southwestern Ontario, committed to providing exceptional financial services to our members.

We believe we have the best team in the business due to our leadership philosophy of excellence, and team development. With our full spectrum of investment, credit, and general banking instruments, our team can build the solution that is best for our customers; and since our customers are also our shareholders, this will always be our business objective!

Mainstreet Credit Union is actively seeking an experienced Organizational Development Coordinator to join our growing team!

Why Join Our Team?

At Mainstreet we believe in investing in you – whether it is our employees or our incredible members. At Mainstreet we are committed to providing exceptional service, advice and improving and making a difference in the lives of our members.

Our Values:

Personalized: High quality personalized advice with flexible solutions.

Supported: Highly responsive through empowered professionals.

Known: Meaningful impact and connected to community.

Easy: Easy and in the way our members prefer.

Compensation and Benefits

Salary Range: $57,912.00 - $72,389.00 (commensurate with experience)

Bonus: Eligible for a discretionary annual bonus based on individual and organizational performance.

Mainstreet also offers its employees:

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• Mainstreet is a Living Wage employer
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• Opportunity to work at a values-based cooperative
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• Work-life balance and flexible work arrangements
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• Generous vacation and benefit packages 
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• Opportunities for training and advancement
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The Role

Job Title: Organizational Development Coordinator

Location: Hybrid option available - weekly in office expectation at one of our administration locations (Strathroy or Sarnia).

Job Function: 

The Organizational Development Coordinator provides administrative, operational, and coordination support across Organizational Development, Learning & Development, and Strategic Initiatives.

Working closely with the Director of Organizational Development & Strategic Initiatives and the People Team, this role ensures the effective coordination of departmental activities by managing logistics, documentation, reporting, communications, scheduling, and administrative processes.

The Organizational Development Coordinator plays a key role in supporting organizational initiatives, leadership development programs, learning activities, and departmental operations by enabling the team to focus on strategic priorities and organizational capability.

Major Duties and Responsibilities:Department Coordination

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• Coordinate day-to-day administrative activities across Organizational Development, Learning & Development, and Strategic Initiatives.
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• Coordinate departmental calendars, meetings, workshops and events.
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• Prepare agendas, meeting materials and document action items and follow-up activities.
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• Monitor departmental work plans and coordinate priorities as directed.
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Learning & Development Support

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• Coordinate learning schedules, registrations and program logistics.
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• Support onboarding and leadership development activities through administrative coordination.
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• Maintain learning records, participation data and evaluation results.
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• Assist with the preparation and distribution of learning materials and resources.
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Strategic Initiative Support

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• Maintain initiative documentation, templates and supporting resources.
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• Track milestones, action items and reporting requirements.
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• Prepare dashboards, reports and presentation materials.
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• Coordinate meetings and communication activities related to departmental initiatives.
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Documentation & Knowledge Management

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• Develop, organize and maintain departmental documentation, templates, procedures and knowledge resources.
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• Ensure information remains accurate, current and accessible.
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• Support document version control and departmental record management.
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Reporting & Administrative Support

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• Compile departmental metrics, reports and supporting information.
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• Assist with budget tracking, invoices and departmental administration.
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• Support procurement and vendor coordination as required.
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• Maintain departmental filing systems and administrative records.
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Collaboration & Continuous Improvement

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• Provide administrative support to cross-functional initiatives involving Human Resources and other business areas.
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• Identify opportunities to improve departmental processes, templates and administrative efficiencies.
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• Contribute to a collaborative, service-oriented culture within the People Team.
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• Perform other duties and special projects as assigned.
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Qualifications & Experience:

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• Post-secondary education in Business Administration, Human Resources, Office Administration or a related discipline.
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• Minimum two years' experience in an administrative, coordinator or project support role.
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• Exceptional organizational and time management skills.
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• Strong written and verbal communication skills.
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• Demonstrated ability to coordinate multiple priorities simultaneously.
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• Advanced proficiency with Microsoft Office applications including Word, Excel, PowerPoint, Outlook and Teams.
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• Experience maintaining documentation, reports and records.
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• Strong attention to detail with excellent follow-up and organizational skills.
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Core Competencies:

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• Department Coordination
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• Administrative Support
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• Organization & Planning
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• Documentation Management
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• Reporting
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• Communication
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• Learning Coordination
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• Initiative Support
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• Time Management
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• Collaboration
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• Customer Service
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• Continuous Improvement
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Join Mainstreet Credit Union and be part of a workplace that values diversity, promotes equity, and fosters inclusion. We actively seek diverse perspectives, ensure equal opportunities for all, and cultivate a culture where every individual feels valued. Our commitment to continuous learning ensures an environment where everyone can thrive.

Mainstreet Credit Union is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences. Accommodation is available upon request for candidates taking part in all aspects of the selection process.

*Note: This posting is for an open vacancy. Application compatibility assessed with AI.