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Added 3 mins ago
Supervisor Mechanical Design
Aversan Inc.
Montreal, QC
$90,000 to $120,000 CAD / year
Full-time
Aversan Inc. (www.aversan.com) is a trusted multi-service engineering and electronics manufacturing company. Aversan delivers leading-edge and reliable safety-critical electronics and…
Added 19 mins ago
Intermediate / Senior Groundwater Modeller
Egis Group
Mississauga, ON
$90,000 to $140,000 CAD / year
Full-time
Lead and support proposals and business development efforts.
Added 34 mins ago
Compounding Manager
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Markham, ON
Full-time
Coordinate equipment troubleshooting, preventive maintenance, repairs, qualification, and installation with Engineering/Maintenance.
Added 34 mins ago
Analyste/ingénieur principal ou principale en cybersécurité OT
Alithya
Pickering, ON
Full-time
Lead cyber security Governance Risk and Compliance (GRC) activities, including:
Added 34 mins ago
SRE Consultant
Tata Consultancy Services
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Define and lead SRE transformation initiatives aligned with business objectives and platform priorities.
Added 34 mins ago
QE Lead
Tata Consultancy Services
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
Lead Quality Engineering activities for payment processing and payment modernization initiatives.
Added 49 mins ago
Junior Software Developer
Bullet Trade Services
Guelph, ON
Contract
As a Junior Software Developer & AI Lead, you will:
Added 49 mins ago
Design Engineering Specialist IV
Fluor
Vancouver, BC
Full-time
…value and technical competence. This position serves as an Area Lead or Lead on assigned projects or performs moderately complex engineering assignments, evaluates, selects, and applies…
Added 49 mins ago
Lead Cost Specialist
Fluor
Calgary, AB
Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 49 mins ago
Account Technology Strategist- Energy
Microsoft
Calgary, AB
Full-time
Technology Leadership across Solution Areas - Lead AI, (including data and migration) and Security, conversations across the rooms of the house showcasing how they align to the customers…
Added 49 mins ago
Solution Engineer - Cloud & AI (Data)
Microsoft
Ottawa, ON
Full-time
…every stage of deployment. You’ll collaborate closely with engineering leaders and platform teams to accelerate the Fabric Data Platform, including Azure Databases and Analytics, through…
Added 1 hour ago
Principal Software Engineer - Zynque
Fulfillment IQ
Toronto, ON
Full-time
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
Added 1 hour ago
Senior Manager, Manufacturing
OmniaBio
Hamilton, ON
$135,000 to $145,000 CAD / year
Full-time
Lead all routine GMP manufacturing activities supporting clinical and commercial manufacturing programs
Added 1 hour ago
AI Product and Automation Tool Developer
Croesus
Laval, QC
Full-time
As a true technology catalyst, you don’t just maintain the status quo. You place intelligent automation, agentic engineering, and advanced test data management at the heart of our processes…
Added 1 hour ago
Technical Lead, Innovation
Croesus
Laval, QC
Full-time
This is not an engineering-manager role. We're not hiring you to run standups and shepherd tickets. You'll lead a small group of developers and researchers and be the person they bring the…
Added 1 hour ago
AI Product and Automation Tool Developer
Croesus
Montreal, QC
Full-time
As a true technology catalyst, you don’t just maintain the status quo. You place intelligent automation, agentic engineering, and advanced test data management at the heart of our processes…
Added 1 hour ago
Technical Lead, Innovation
Croesus
Montreal, QC
Full-time
This is not an engineering-manager role. We're not hiring you to run standups and shepherd tickets. You'll lead a small group of developers and researchers and be the person they bring the…
Added 1 hour ago
Developer (Full Stack), Senior
MissionPerform
Mississauga, ON
$80,000 to $130,000 CAD / year
Ownership: significant influence over architecture, technical direction, and engineering practices on a growing product, with room to grow your scope as we grow.
Added 2 hours ago
Data Architect
Insight Global
Vancouver, BC
$80 to $90 CAD / hour
Contract
Insight Global is seeking an experienced Data Architect to lead the strategic evolution of our clients Snowflake platform, overseeing multiple enterprise data initiatives and ensuring…
Added 2 hours ago
Enterprise Architect
Robert Half
Toronto, ON
$160,000 to $190,000 CAD / year
Full-time
…technology investments with strategic business priorities. You will lead the evolution of enterprise architecture across applications, data (including AI enablement), integration,…
Added 2 hours ago
Technical Director – Geotechnical, Dams & Tailings
GHD Group Pty Ltd
Vancouver, BC
GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 11,000 diverse and skilled…
Added 2 hours ago
Maintenance Supervisor
Heidelberg Materials
Picton, ON
Full-time
Lead, coach, and develop maintenance employees while fostering a culture of safety, accountability, and teamwork.
Added 2 hours ago
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
Full-time
Perform engineering support work including performance tuning, monitoring, and deployment troubleshooting.
Added 2 hours ago
PMO AI Leader - Client Delivery
Slalom
Calgary, AB
Full-time
Our strategic vision is to be the first in our industry to lead with bringing more and delivering outcomes as we work to become the world’s most customer-obsessed and employee-empowered…
Added 2 hours ago
Senior Product Manager, WinZip
COREL
Canada
$130,000 to $160,000 CAD / year
Full-time
We are transforming the WinZip portfolio, and we are hiring a Senior Product Manager in Canada to help lead that shift. You will own product areas end-to-end: roadmap, execution, and…

MaintainX

Design Researcher

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 26, 2026
Experience: 6+ years of experience in UX research.
Posting language: English
Posted: Sep 10, 2026

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Original job description

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.

In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.

We're growing fast and hiring the Research talent to match.

We're looking for a Design Researcher to help us deeply understand our users and bring their needs, behaviors, and motivations into every stage of the design process.

You’ll partner directly with Product Managers, Designers, and Engineers to turn complex real-world problems into clear insights that move our AI-first product forward. This role is ideal for someone who is curious, methodical, and passionate about translating human behavior into actionable product decisions.

What You’ll Do

Own research from end to end. Scoping, planning, recruiting participants, running sessions, synthesizing, and presenting findings.
Translate complex findings into clear narratives and actionable recommendations that product teams can use to make decisions.
Get close to users through site visits, interviews, and hands-on observation with maintenance technicians, facility managers, and operations teams. Understand how they work, not just how they use the product.
Champion customer empathy across the organization. Make sure Product, Design, Engineering, and leadership deeply understand who we're building for through storytelling, shared insight repositories, and regular research read-outs.
Leverage AI tools to accelerate research workflows, from data tagging to pattern synthesis, while maintaining rigor and critical thinking.
Independently scope, prioritize, and manage research projects aligned with team goals.
Help shape how research works at MaintainX. Establish the tools, templates, and rhythms that make user insights a consistent part of how we build the product.

About You

6+ years of experience in UX research.
Strong foundation in research methodologies across both qualitative and quantitative methods. You know when to use which method and can explain why.
Demonstrated ability to translate ambiguous problems into well-scoped research plans and turn findings into recommendations that actually influence product decisions.
Experience synthesizing research into compelling presentations that influence product direction across PMs, designers, engineers, and leadership.
Comfortable working independently in cross-functional teams in fast-paced environments.
Demonstrated ability of adopting AI tooling to accelerate your research workflow.
Experience with analytics tools (Amplitude, etc.) to complement primary research with behavioral data.
An expert level of English, both spoken and written, is required, as the individual will need to lead platform engineering managers across multiple teams, present technical priorities to executive stakeholders, and align with engineering leaders outside Québec on a daily basis.

Nice-to-haves

Background in industrial, operations, or field-based user populations where context of use matters as much as the interface.
Background in psychology, HCI, anthropology, or a related field (or equivalent practical experience).
Exposure to service design, journey mapping, or VOC programs.
Experience working at a B2B SaaS company or on products serving non-desk workers.

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging. More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.

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More about this job

Responsibilities

Lead end-to-end user research, including planning, participant recruitment, interviews, field observation, synthesis, and presentation of findings. Share actionable insights and champion customer empathy across product teams while helping establish research tools and practices.

Requirements

Requires 6 or more years of UX research experience, strong qualitative and quantitative research skills, and the ability to turn ambiguous problems into research plans and influential product recommendations. Candidates should be comfortable working independently across teams, using AI tools and analytics such as Amplitude, and communicating fluently in spoken and written English.

Skills

UX Research
Qualitative Research
Quantitative Research
Research Planning
Participant Recruitment
User Interviews
Field Observation
Research Synthesis
Product Recommendations
Cross-Functional Collaboration
AI Research Tools
Analytics
Amplitude
Journey Mapping
Service Design
Customer Empathy

Visa sponsorship

Not detected in the job text

Keywords

UX Research
Qualitative Research
Quantitative Research
Research Methodologies
Participant Recruitment
User Interviews
Site Visits
Field Observation
Research Synthesis
Product Recommendations
AI Tools
Data Tagging
Pattern Synthesis
Amplitude
Behavioral Data
Product Management
Cross-Functional Teams
Industrial Operations
Maintenance Technicians
Facility Managers
Frontline Teams
B2B SaaS
Service Design
Journey Mapping
Voice Of The Customer
Human-Computer Interaction
Psychology
Anthropology
Autodesk
MaintainX

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