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Maison Birks

Merchandising Coordinator/ Coordonnateur, Marchandisage

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English · French
Posted: Oct 16, 2026

Original job description

English section of this bilingual listing.

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each of our clients.

As a Junior Merchandising Coordinator for our Birks Corporate Office, located in Downtown Montreal, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.

ARE YOU OUR HIDDEN GEM?

Under the general direction of the Director of merchandising, Watches the Merchandising Coordinator supports day-to-day merchandising operations by managing product setup, order processing, and vendor coordination. This role ensures accurate execution of inventory flow and supports the Buyer/Director in driving efficient merchandising processes.

Also, this role maintains strong vendor relationships in an effective, efficient, and professional manner with all internal and external key partners. He/she will work closely with the buying and planning team in a dynamic and fast past environment.

In Addition, the Merchandising Coordinator will be expected to…

Create and maintain purchase orders (POs)
UPC creation for new and existing products
Maintain and upload UPC product images onto Z drive
Ensure product data integrity across merchandising systems
Support Special Orders
Support replenishment activities to maintain appropriate stock levels
Assist in monitoring product availability and inventory flow
Follow up on vendor orders to ensure timely deliveries and resolve discrepancies
Support ongoing communication with vendors regarding order status and product availability
Assist in maintaining strong working relationships with brand partners
Ensure adherence to merchandising processes and timelines
Support process coordination to maintain efficiency and accuracy in operations
Support the Buyer/Director on merchandising initiatives and projects
Assist with cross-functional coordination as needed (Planning, Operations, etc.)

Our ideal candidate has…

University Degree in any related field
No previous experience in a similar role is needed
Strong understanding or experience in retail or fashion environment
MS Office (Excel, Word, Outlook and Power Point)
AS400 and MS Dynamics (asset)
Being able to work in a fast-paced environment
Highly analytical and detail-oriented
Solid organizational and problem-solving skills
Strong interpersonal skills with a natural ability to build relationships
Bilingual (French & English ; oral and written)
* Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec

OUR PROMISE OF DELIGHT

In return for your commitment to excellence, we offer…

Comprehensive benefits package
Flexible and hybrid schedule
Tele-medicine
Employee Assistance Program
Employee Discount Program

**************************************************************

Read the full bilingual original

ARE YOU OUR HIDDEN GEM?

In Addition, the Merchandising Coordinator will be expected to…

Create and maintain purchase orders (POs)

UPC creation for new and existing products

Maintain and upload UPC product images onto Z drive

Ensure product data integrity across merchandising systems

Support Special Orders

Support replenishment activities to maintain appropriate stock levels

Assist in monitoring product availability and inventory flow

Follow up on vendor orders to ensure timely deliveries and resolve discrepancies

Support ongoing communication with vendors regarding order status and product availability

Assist in maintaining strong working relationships with brand partners

Ensure adherence to merchandising processes and timelines

Support process coordination to maintain efficiency and accuracy in operations

Support the Buyer/Director on merchandising initiatives and projects

Assist with cross-functional coordination as needed (Planning, Operations, etc.)

Our ideal candidate has…

University Degree in any related field
No previous experience in a similar role is needed
Strong understanding or experience in retail or fashion environment
MS Office (Excel, Word, Outlook and Power Point)
AS400 and MS Dynamics (asset)
Being able to work in a fast-paced environment
Highly analytical and detail-oriented
Solid organizational and problem-solving skills
Strong interpersonal skills with a natural ability to build relationships
Bilingual (French & English ; oral and written)
* Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec

OUR PROMISE OF DELIGHT

In return for your commitment to excellence, we offer…

Comprehensive benefits package
Flexible and hybrid schedule
Tele-medicine
Employee Assistance Program
Employee Discount Program

**************************************************************

Depuis 1879, Birks est un joaillier de luxe réputé non seulement pour la qualité, l'exclusivité et le caractère unique de ses créations, mais également pour l'excellence inégalée de son service. C'est pour nous une immense fierté que d'offrir une expérience authentique et tisser des liens solides avec chacun de nos clients.

À titre de Coordonnateur(trice) Junior, Marchandisage pour le siège social de Birks, situé dans le centre-ville de Montréal, vous exprimez l’essence même de notre conviction dans chacune de vos interactions : la promesse de lendemains plus brillants. De plus, vous travaillez au sein d'une équipe dynamique pour qui l'excellence, le dévouement et l'esprit d'équipe sont des valeurs primordiales.

SERIEZ-VOUS NOTRE PERLE RARE ?

Sous la supervision générale de la Directrice du marchandisage – Montres, le ou la Coordonnateur(trice) au marchandisage soutient les activités quotidiennes du département en assurant la gestion de la création des produits, le traitement des commandes ainsi que la coordination avec les fournisseurs. Cette personne veille à l'exactitude des opérations liées à la gestion des stocks et appuie l'Acheteur(euse) / Directeur(trice) dans l'optimisation des processus de marchandisage.

Le ou la titulaire du poste entretient également des relations solides avec les fournisseurs en faisant preuve de professionnalisme, d'efficacité et de collaboration auprès de tous les partenaires internes et externes. Il ou elle travaille en étroite collaboration avec les équipes des achats et de la planification dans un environnement dynamique et en constante évolution.

Plus précisément, le ou la Coordonnateur(trice) au marchandisage sera appelé(e) à :

Créer et assurer le suivi des bons de commande (PO).
Créer les codes UPC pour les nouveaux produits et les produits existants.
Maintenir à jour et téléverser les images des produits associées aux codes UPC sur notre systèeme centralisé.
Veiller à l'intégrité des données produits dans les différents systèmes de marchandisage.
Soutenir la gestion des commandes spéciales.
Appuyer les activités de réapprovisionnement afin de maintenir des niveaux d'inventaire appropriés.
Participer au suivi de la disponibilité des produits et des mouvements d'inventaire.
Effectuer le suivi des commandes auprès des fournisseurs afin d'assurer les livraisons dans les délais prévus et résoudre les écarts, au besoin.
Assurer une communication continue avec les fournisseurs concernant l'état des commandes et la disponibilité des produits.
Contribuer au maintien de relations de travail solides avec les partenaires de marques.
Veiller au respect des processus, des procédures et des échéanciers du département de marchandisage.
Coordonner les différentes étapes des processus afin d'assurer l'efficacité et l'exactitude des opérations.
Soutenir l'Acheteur(euse) / Directeur(trice) dans la réalisation des initiatives et projets de marchandisage.
Collaborer avec les autres équipes, notamment la planification, les opérations et tout autre service concerné.

Notre candidat idéal possède…

Un diplôme universitaire dans un domaine pertinent.
Aucune expérience préalable dans un poste similaire n'est requise.
Une bonne compréhension du commerce de détail ou une expérience dans un environnement de vente au détail ou de la mode.
Une excellente maîtrise de la suite Microsoft Office (Excel, Word, Outlook et PowerPoint).
Une connaissance d'AS400 et de Microsoft Dynamics (un atout).
La capacité de travailler efficacement dans un environnement dynamique et au rythme soutenu.
Un excellent sens de l'analyse et un grand souci du détail.
De solides aptitudes en organisation, en résolution de problèmes et en gestion des priorités.
D'excellentes habiletés relationnelles et une facilité naturelle à développer des relations de confiance.
Le bilinguisme (français et anglais, tant à l'oral qu'à l'écrit).Veuillez noter qu'en raison de la nature des responsabilités du poste, un niveau d'anglais fonctionnel est requis, notamment afin de communiquer régulièrement avec des employés, des gestionnaires et des fournisseurs situés à l'extérieur du Québec.

NOTRE PROMESSE RADIEUSE

En échange de votre engagement envers l'excellence, voici ce que nous vous offrons…

Programme d’avantages sociaux complet
Horaire flexible et mode de travail hybride
Télémédecine
Programme d’aide aux employés (PAE)
Programme de rabais aux employés

Apply About employer

More about this job

Responsibilities

Manage product setup, purchase orders, UPCs, product data, special orders, replenishment, and inventory flow. Coordinate with vendors and internal teams to support timely deliveries, accurate merchandising operations, and the Buyer/Director’s initiatives.

Requirements

A university degree in a related field is requested, but no prior experience in a similar role is required; retail or fashion knowledge is expected. Candidates should be proficient in Microsoft Office, detail-oriented and organized, able to work in a fast-paced environment, and bilingual in French and English; AS400 and Microsoft Dynamics are assets.

Skills

Purchase Order Management
Product Setup
UPC Creation
Product Data Integrity
Inventory Management
Replenishment
Vendor Coordination
Order Processing
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
AS400
Microsoft Dynamics
Analytical Skills
Bilingual Communication

Benefits

Flexible Schedule
Hybrid Work Arrangement
Telemedicine
Employee Assistance Program
Employee Discount Program

Visa sponsorship

Not detected in the job text

Keywords

Merchandising
Retail
Luxury Jewelry
Watches
Purchase Orders
Product Setup
UPC Codes
Product Images
Product Data Integrity
Special Orders
Replenishment
Inventory Flow
Vendor Coordination
Vendor Relationships
Order Processing
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
AS400
Microsoft Dynamics
Buying
Planning
Cross-Functional Coordination
Bilingual Communication

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