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Added 6 mins ago
A
Mining and Industrial Water Treatment Engineer
AECOM
Calgary, AB
- $115,000 to $180,000 CAD / year
- Full-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 6 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…labour relations expertise with operational HR leadership, program management, and continuous…
Added 51 mins ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 1 hour ago
CD
Leisure program leader
CLUB DE SOCCER LÉVIS-EST
Lévis, QC
- From $55,000 CAD / year
- Full-time
- On-site
Added 2 hours ago
A
Chief Steward Full-time
AccorHotel
Victoria, BC
- Full-time
Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
Added 2 hours ago
CB
Inside Sales Associate CosmoProf 07486
CosmoProf Beauty
Mississauga, ON
- Full-time
Ensure our customers are informed about and enrolled in our Loyalty program.
Added 2 hours ago
RM
Labour Relations Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
This position primarily supports the short-call desk by managing sick call relief coverage, responding to leader requests for additional resources, and filling vacant shifts in accordance…
Added 2 hours ago
Technical Publications Manager
Tigercat | MacDonald Steel
Brantford, ON
As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding…
Added 3 hours ago
N
Senior Software Developer - Networking (Flow)
Nutanix
Vancouver, BC
- $151,000 to $227,000 CAD / year
- Full-time
…the way companies virtualize their data centers. Nutanix, a leader in enterprise cloud, is looking for an outstanding Software Developer to join our Software Defined Security product team,…
Added 3 hours ago
Team Leader, Aftermarket
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 3 hours ago
Electrician I Non-construction
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 3 hours ago
Senior Advisor, Global Compensation
Velan Inc.
Montreal, QC
Velan is a world leader in the design and manufacture of industrial valves. We stand out for the human values that drive us, our local leadership and the passion that all members have in…
Added 3 hours ago
Specialist, Quality Control Documentation
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 3 hours ago
Machinist (evening or night)
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 3 hours ago
Specialist, Talent Acquisition
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacturing of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, technical expertise, and a…
Added 3 hours ago
Senior Corporate & Securities Paralegal
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 3 hours ago
Specialist, Benefits
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 3 hours ago
Painter
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 3 hours ago
Assembler, temporary (evening shift)
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 3 hours ago
Manager, CAPA
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 3 hours ago
Specialist, CAPA
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 3 hours ago
HM
Emergency Medicine
Health Match BC
Kamloops, BC
- Full-time
We work under an APP contract for emergency and a MOCAP contract for our Trauma Team Leader (TTL) program, working 14 shifts a month between the two programs (if you are full time). This…
Added 3 hours ago
HM
Emergency Medicine
Health Match BC
Kamloops, BC
- Full-time
We work under an APP contract for emergency and a MOCAP contract for our Trauma Team Leader (TTL) program, working 14 shifts a month between the two programs (if you are full time). This…
Added 3 hours ago
HM
Emergency Medicine
Health Match BC
Kamloops, BC
- Full-time
We work under an APP contract for emergency and a MOCAP contract for our Trauma Team Leader (TTL) program, working 14 shifts a month between the two programs (if you are full time). This…
Added 3 hours ago
HM
Emergency Medicine
Health Match BC
Kamloops, BC
- Full-time
We work under an APP contract for emergency and a MOCAP contract for our Trauma Team Leader (TTL) program, working 14 shifts a month between the two programs (if you are full time). This…

Maison Birks

Sales Advisor Key Holder

Ottawa, ON, Canada

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Applications open in a new tab.

Job details

Experience: Has 2+ years of retail experience, preferably in luxury, jewelry, fashion, watches, or a premium customer service environment.
Posting language: English
Posted: Sep 22, 2026

Original job description

Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients.

As a Key Holder/Sales Advisor at our Bayshore store, you will support the store leadership team in driving sales, delivering exceptional customer service, and maintaining operational excellence. Acting as a leader on the sales floor, you will help motivate the team, oversee daily store operations, and ensure a luxury shopping experience for every client. Key Holders are responsible for opening and closing the store, managing cash and inventory procedures, and serving as a trusted resource for both clients and team members.

Key Responsibilities:

Deliver outstanding customer service and build lasting client relationships
Support the achievement of sales and performance goals
Assist with opening and closing procedures
Help coach and motivate team members on the sales floor
Ensure store presentation standards are maintained
Support inventory management, cash handling, and loss prevention initiatives
Act as a leader in the absence of store management
Achieve or exceed sales targets continuously

This role is ideal for a customer-focused retail professional with leadership experience and a passion for luxury retail.

Our ideal candidate has…

Has 2+ years of retail experience, preferably in luxury, jewelry, fashion, watches, or a premium customer service environment.
Consistently achieves or exceeds individual sales targets and KPIs.
Demonstrates strong leadership skills and can confidently lead the team in the absence of management.
Is passionate about delivering an exceptional client experience and building long-term client relationships.
Possesses excellent communication and interpersonal skills.
Is proactive, self-motivated, and results-driven.
Thrives in a fast-paced retail environment and can effectively prioritize tasks.
Has strong organizational skills and attention to detail.
Is comfortable with opening and closing procedures, cash handling, and inventory management.

Our promise of delight

In return for your commitment to excellence, we offer…

Various paid time off programs
Tele-medicine
Employee Assistance Program
Birks University: Accessibility to a variety of trainings
Employee Discount Program

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks, and let your true self, shine!

Apply About employer

More about this job

Responsibilities

The Sales Advisor Key Holder supports store leadership by driving sales, delivering exceptional customer service, and overseeing daily operations. Responsibilities include opening and closing the store, managing inventory and cash, and motivating the sales team.

Requirements

The ideal candidate has at least 2 years of retail experience, preferably in luxury or jewelry, and demonstrates strong leadership and communication skills. They must be capable of meeting sales targets and effectively managing store procedures in a fast-paced environment.

Skills

Customer service
Sales leadership
Inventory management
Cash handling
Loss prevention
Team motivation
Communication skills
Interpersonal skills
Retail operations
Luxury sales
Relationship building
Organizational skills
Attention to detail
Results-driven
Proactive
Time management

Benefits

Paid time off programs
Tele-medicine
Employee Assistance Program
Professional training
Employee Discount Program

Visa sponsorship

Not detected in the job text

Keywords

Luxury jewelry
Retail
Sales Advisor
Key Holder
Customer experience
KPIs
Inventory management
Cash handling
Loss prevention
Team leadership
Client relationships
Operations
Bayshore store
Sales targets
Professional growth

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