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Added 15 mins ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 15 mins ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 15 mins ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 15 mins ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead client and stakeholder management as the primary point of contact for IT clients, providing strategic advice on project provisioning and policy to support informed business decisions.
Added 15 mins ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead client and stakeholder management as the primary point of contact for IT clients, providing strategic advice on project provisioning and policy to support informed business decisions.
Added 15 mins ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 15 mins ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…analysis, and I&IT project delivery. The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops,…
Added 15 mins ago
SM
GOAPRDJP000001045 – Project Manager (IT) – Senior
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
…an organization, such as Executive Management, Management, Program Sponsors, Steering Committees, Branch Managers, and End Users – 5…
Added 15 mins ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Plan, implement, and support complex CRM systems.
Added 15 mins ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…workshops, document functional and technical requirements, support UX and solution design, conduct feasibility studies and cost-benefit analyses, manage change processes, and ensure…
Added 15 mins ago
SM
GOAPRDJP000001045 – Project Manager (IT) – Senior
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
…an organization, such as Executive Management, Management, Program Sponsors, Steering Committees, Branch Managers, and End Users – 5…
Added 15 mins ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Provides project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
Added 15 mins ago
TN
Marketing Services Coordinator
True North Sports + Entertainment
Winnipeg, MB
- Temporary
This entry-level position will support a variety of marketing initiatives, with a primary focus on ticket marketing, fan engagement and digital communications. Working alongside experienced…
Added 15 mins ago
SM
RQ11517 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to lead, manage, or support the development of a PIA independently or as part of a team by directing and gathering input from specific individuals within the organization.
Added 15 mins ago
SM
RQ11517 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to lead, manage, or support the development of a PIA independently or as part of a team by directing and gathering input from specific individuals within the organization.
Added 15 mins ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…analysis, and I&IT project delivery. The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops,…
Added 15 mins ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Plan, implement, and support complex CRM systems.
Added 15 mins ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Provides project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
Added 18 mins ago
LS
User support technician
Lynxedge Solutions Inc
Victoria, BC
- From $37.1 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Added 30 mins ago
HB
Full Time Key Holder - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Full-time
- Other
Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment
Added 30 mins ago
HB
Key Holder - BOSS Outlet - Ottawa
HUGO BOSS Canada, Inc.
Ottawa, ON
- Other
Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment
Added 30 mins ago
HB
Part Time Sales Associate - BOSS Store, Guildford
HUGO BOSS Canada, Inc.
Surrey, BC
- Part-time
- Other
Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment
Added 30 mins ago
HB
Part Time Sales Associate - BOSS Outler, Edmonton
HUGO BOSS Canada, Inc.
Edmonton, AB
- Part-time
- Other
Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment
Added 30 mins ago
HB
Full Time Stock Associate - BOSS Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
- Full-time
- Other
Assist in the implementation of Health & Safety policy and operational procedures utilizing training and guidance provided to support store management within this area.
Added 30 mins ago
HB
Full Time Key Holder - BOSS Store, Guildford
HUGO BOSS Canada, Inc.
Surrey, BC
- Full-time
- Other
Flexible scheduling to meet lifestyle needs, with a competitive compensation program and a fun working environment

Maison Birks

Sales Advisor Key Holder

Ottawa, ON, Canada

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Job details

Experience: Has 2+ years of retail experience, preferably in luxury, jewelry, fashion, watches, or a premium customer service environment.
Posting language: English
Posted: Sep 22, 2026

Original job description

Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients.

As a Key Holder/Sales Advisor at our Bayshore store, you will support the store leadership team in driving sales, delivering exceptional customer service, and maintaining operational excellence. Acting as a leader on the sales floor, you will help motivate the team, oversee daily store operations, and ensure a luxury shopping experience for every client. Key Holders are responsible for opening and closing the store, managing cash and inventory procedures, and serving as a trusted resource for both clients and team members.

Key Responsibilities:

Deliver outstanding customer service and build lasting client relationships
Support the achievement of sales and performance goals
Assist with opening and closing procedures
Help coach and motivate team members on the sales floor
Ensure store presentation standards are maintained
Support inventory management, cash handling, and loss prevention initiatives
Act as a leader in the absence of store management
Achieve or exceed sales targets continuously

This role is ideal for a customer-focused retail professional with leadership experience and a passion for luxury retail.

Our ideal candidate has…

Has 2+ years of retail experience, preferably in luxury, jewelry, fashion, watches, or a premium customer service environment.
Consistently achieves or exceeds individual sales targets and KPIs.
Demonstrates strong leadership skills and can confidently lead the team in the absence of management.
Is passionate about delivering an exceptional client experience and building long-term client relationships.
Possesses excellent communication and interpersonal skills.
Is proactive, self-motivated, and results-driven.
Thrives in a fast-paced retail environment and can effectively prioritize tasks.
Has strong organizational skills and attention to detail.
Is comfortable with opening and closing procedures, cash handling, and inventory management.

Our promise of delight

In return for your commitment to excellence, we offer…

Various paid time off programs
Tele-medicine
Employee Assistance Program
Birks University: Accessibility to a variety of trainings
Employee Discount Program

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks, and let your true self, shine!

Apply About employer

More about this job

Responsibilities

The Sales Advisor Key Holder supports store leadership by driving sales, delivering exceptional customer service, and overseeing daily operations. Responsibilities include opening and closing the store, managing inventory and cash, and motivating the sales team.

Requirements

The ideal candidate has at least 2 years of retail experience, preferably in luxury or jewelry, and demonstrates strong leadership and communication skills. They must be capable of meeting sales targets and effectively managing store procedures in a fast-paced environment.

Skills

Customer service
Sales leadership
Inventory management
Cash handling
Loss prevention
Team motivation
Communication skills
Interpersonal skills
Retail operations
Luxury sales
Relationship building
Organizational skills
Attention to detail
Results-driven
Proactive
Time management

Benefits

Paid time off programs
Tele-medicine
Employee Assistance Program
Professional training
Employee Discount Program

Visa sponsorship

Not detected in the job text

Keywords

Luxury jewelry
Retail
Sales Advisor
Key Holder
Customer experience
KPIs
Inventory management
Cash handling
Loss prevention
Team leadership
Client relationships
Operations
Bayshore store
Sales targets
Professional growth

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