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Operations and Procurement Senior Associate
PwC
Victoria, BC · Vancouver, BC
- Full-time
…clients streamline processes, improve productivity, and drive business…
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Senior Associate, Salesforce Business Analyst
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These…
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Managing Consultant - Energy Supply Chain
Wood Mackenzie
Calgary, AB · CA-Calgary-Office
- Full-time
…longer enough. That’s why we’ve redefined what’s possible with Intelligence…
Added 4 mins ago
PR
Senior Analyst, Replenishment Planning (Import)
Pernod Ricard
Windsor, ON
- Full-time
…friends every day, and realizing our potential as people and as a…
Added 4 mins ago
PR
Senior Manager, Replenishment Planning
Pernod Ricard
Windsor, ON
- Full-time
…friends every day, and realizing our potential as people and as a…
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Analytics Engineering & Measurement Student
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
Support development and maintenance of trusted data assets, measurement outputs, reporting structures, and business intelligence capabilities that improve visibility into business…
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Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
MSD
Kirkland, QC
- Full-time
Added 4 mins ago
Analyst, Total Rewards (Non-Union)
Alectra Utilities
Vaughan, ON
…they are competitive, equitable, consistent, and aligned with business objectives. The role plays a key part in the annual merit and incentive processes, job evaluation, salary…
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Director, AI Engineering
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Director of AI Engineering, Corporate IT leads the engineering of artificial intelligence for internal enterprise delivery, from strategy and architecture through production delivery.…
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SL
Manager Forecasting, Workforce Management
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Design, maintain, and refine forecasting models and resource plans to account for multiple factors including business volume fluctuations, productivity assumptions, attrition, training…
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IT Project Senior Technical Lead
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
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Full Stack Support Engineer, Vice President
Citi
Mississauga, ON
- Full-time
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations,…
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Specialist, Operations Management - Bilingual
CIBC
Montreal, QC
- Full-time
…iCap as requested by the relationship teams in Commercial/ Business Banking. The incumbent may be required to contact relationship managers to seek clarification regarding any credit being…
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Financial Services Representative
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
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Financial Service Representative
CIBC
Okotoks, AB
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
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Senior Market Research Manager, Innovation
Ipsos
Toronto, ON
…In this role, you will work with clients to understand their business issues and needs in order to develop and design appropriate solutions while building and maintaining strong client…
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Category Business Manager - Hardgoods (12 Month Contract)
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
Reporting to the AVP, the Category Business Manager is the key leader in the Merchandising Strategic Business Unit (SBU). Operating as the business owner for the category, within…
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Enterprise Business Development Representative
TapMango
ON · Toronto, Ontario
- Full-time
About the RoleTapMango is seeking a driven and strategic Enterprise Business Development Representative (BDR) to pioneer our growing mid-market sales…
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Sales Manager, North America (Canada West Coast)
Wenco International Mining Systems
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…services teams to ensure alignment between customer needs, business objectives, and Wenco’s delivery…
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BUSINESS ANALYST (6 month contract)
The Home Depot Canada
Toronto, ON
- Full-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
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Head Cashier Part - Time - 7022 Sudbury
The Home Depot Canada
Sudbury, ON · Greater Sudbury, ON
- Part-time
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
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Mid-Market Solution Sales Executive
OpenText
Waterloo, ON
- Full-time
…clients. You will partner with clients to understand their business challenges, develop tailored solutions, and position OpenText offerings that help organizations improve productivity,…
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Part-Time Key Lead (Toronto Premium Outlets)
Knix
Milton, ON
- $22.7 CAD / hour
- Part-time
…identify and communicate key controllables that impact the…
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TP
Microbiology Specialist (Environmental Monitoring & Sampling) - 24 month contract
Teva Pharmaceuticals
Toronto, ON
- Full-time
We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering…
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Data Developer
Aylo
Toronto, ON
- Full-time

Make Space

Director, People and Culture

New Westminster, BC, V3L 5M4, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Minimum 8-10 years of progressive human resources experience, including significant experience in an HR leadership or management role.
Posting language: English
Posted: Nov 6, 2026

Original job description

Who is Make Space?

Make Space (www.makespace.ca) is a Canadian-owned storage company with operations across six provinces, from British Columbia to Quebec. We are focused on expanding our national footprint through new site development, strategic acquisitions, and continuous improvement of our existing facilities.

Backed by an active real estate investment fund, we are building capital to support our continued growth by developing modern, high-performing storage facilities and acquiring strategic assets in key markets.

We offer a comprehensive range of storage solutions, including self-storage, portable storage containers, shipping container sales, RV and boat parking, and specialized storage services for residential and commercial customers.

At Make Space, we pride ourselves on being a growth-focused, entrepreneurial organization that values innovation, collaboration, accountability, and operational excellence.

Join our team and play a key role in shaping our people strategy as we continue to grow across Canada.

About the Role

Make Space is seeking an experienced Director, People & Culture to lead and oversee all aspects of our human resources function. Reporting to executive leadership, this position will serve as a trusted advisor to the CEO, Executive Advisor and senior management team, providing strategic guidance and hands-on leadership across all areas of human resources.

The successful candidate will be responsible for developing and executing HR strategies that align with our business objectives, strengthen organizational culture, support employee engagement, and drive operational excellence. As a growing organization with operations across multiple Canadian provinces, we are looking for a collaborative and results-driven HR leader who can navigate a dynamic business environment, manage complex employee relations matters, and establish scalable HR processes and programs.

This is an exciting opportunity for an HR professional who enjoys both strategic leadership and hands-on involvement in day-to-day HR operations. This key leader position will directly influence the success of the company and of its culture.

Key Responsibilities

Strategic HR Leadership & Business Partnership

Develop, implement, and execute HR strategies that align with Make Space’s business objectives and long-term growth plans.
Serve as a trusted advisor to the CEO and executive leadership team on workforce planning, organizational effectiveness, employee relations, and people-related business decisions.
Provide strategic guidance and recommendations on HR policies, programs, and best practices.
Partner with senior leaders to strengthen leadership effectiveness, accountability, and organizational performance.
Support HR integration and workforce planning initiatives associated with acquisitions, organizational changes, and business expansion.

Organizational Development & Change Management

Lead HR initiatives that support organizational development, business transformation, and change management.
Partner with leadership to support organizational restructuring, workforce transitions, and business integration initiatives.
Promote a positive workplace culture focused on collaboration, accountability, and continuous improvement.
Develop initiatives that strengthen employee engagement, leadership capability, and organizational effectiveness.
Provide coaching and guidance to managers navigating organizational change.

Employee Relations & Employment Compliance

Provide leadership and guidance on complex employee relations matters, workplace investigations, conflict resolution, and performance management.
Ensure consistent application of HR policies, procedures, and employment practices across the organization.
Maintain compliance with applicable employment standards, human rights legislation, occupational health and safety requirements, and other relevant provincial regulations.
Advise management on employee disciplinary matters, terminations, accommodations, and workplace concerns.
Partner with external legal counsel and advisors on employment-related matters when required.

Talent Acquisition, Development & Performance Management

Oversee talent acquisition strategies to attract, recruit, and retain qualified employees across the organization.
Develop and enhance performance management programs that promote employee accountability, development, and achievement of business objectives.
Partner with leadership to identify talent needs, succession planning opportunities, and leadership development initiatives.
Support employee onboarding, engagement, retention, and professional development programs.
Establish effective talent management practices that support the company’s continued growth.

Compensation, Benefits & Total Rewards

Provide strategic oversight of compensation structures, employee benefits, incentive programs, and recognition initiatives.
Evaluate compensation practices to ensure market competitiveness, internal equity, and alignment with business objectives.
Collaborate with Finance and Payroll to ensure accurate and compliant administration of compensation and benefits programs.
Support the development and implementation of performance-based compensation and reward strategies.
Review and recommend enhancements to employee benefits and total rewards programs.

HR Operations, Systems & Process Improvement

Oversee the effective administration of HR operations, payroll, employee records, and HR information systems.
Identify opportunities to improve HR processes, operational efficiencies, and employee experience.
Lead the development, implementation, and continuous improvement of HR policies, procedures, and standard operating practices.
Leverage HR technology, reporting, and analytics to support informed business decisions.
Ensure HR processes and systems remain efficient, compliant, and scalable as the organization grows.

HR Team Leadership & Cross-Functional Collaboration

Lead, mentor, and develop the HR team, fostering a culture of professionalism, accountability, and continuous learning.
Establish clear expectations, responsibilities, and performance objectives for HR team members.
Collaborate closely with Operations, Finance, and other departments to ensure HR initiatives support business needs.
Build strong working relationships with management teams across multiple locations and provinces.
Act as a key resource to leadership on all people-related matters.

Qualifications

Post-secondary degree or diploma in Human Resources, Business Administration, or a related discipline.
CPHR designation required or actively in progress.
Minimum 8-10 years of progressive human resources experience, including significant experience in an HR leadership or management role.
Demonstrated experience providing strategic HR guidance to senior executives and leadership teams.
Strong working knowledge of Canadian employment legislation, employment standards, and HR compliance requirements.
Experience supporting employees and business operations across multiple Canadian provinces is considered a strong asset.
Proven experience managing complex employee relations matters, workplace investigations, performance management, and organizational change.
Strong understanding of compensation, benefits, talent management, and HR operations.
Experience developing and implementing HR policies, processes, and scalable systems.
Previous experience leading, mentoring, and developing HR professionals.
Experience supporting a growing, multi-location organization or acquisition-related integration would be considered an asset.
Proficiency with HRIS platforms, HR reporting, and Microsoft Office applications.

Skills & Competencies

High level of professionalism, integrity, accountability, and executive presence.
Strong strategic thinking with the ability to translate business objectives into practical HR initiatives.
Excellent interpersonal, communication, and relationship-building skills.
Sound judgment, discretion, and the ability to manage confidential and sensitive matters.
Strong leadership and coaching abilities with a collaborative management approach.
Excellent organizational and problem-solving skills with the ability to manage competing priorities.
Ability to work effectively in a fast-paced, entrepreneurial, and evolving business environment.
Comfortable balancing strategic responsibilities with hands-on HR support.

Why Join Make Space?

At Make Space, you will have the opportunity to make a meaningful impact within a growing Canadian organization. As our Director, People & Culture, you will play an important role in shaping our people strategy, supporting leadership development, and building HR programs and processes that contribute to our continued success.

We offer a collaborative and entrepreneurial work environment where your experience, ideas, and leadership can make a difference. We look forward to welcoming a dedicated HR leader who is passionate about people, organizational growth, and building a strong workplace culture.

Work Schedule

Hybrid - Monday to Friday
Full-time, permanent

Salary Range

$110,000 - $140,000 CAD per year, depending on experience, plus a discretionary performance bonus and extended health and dental benefits.

Equal Opportunity Employer: We are an equal opportunity employer and are committed to inclusive and accessible hiring practices. Employment decisions are based on qualifications, skills, and business needs. We welcome applications from all qualified individuals.

Use of Artificial Intelligence: We may use AI-enabled tools to support parts of our recruitment process, including sourcing candidates or screening through external job boards. These tools are used to assist our team and do not replace human decision-making.

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More about this job

Responsibilities

The Director, People and Culture will lead all human resources functions, serving as a strategic advisor to executive leadership. Responsibilities include developing HR strategies, managing organizational development, overseeing talent acquisition, and ensuring compliance across multiple provinces.

Requirements

Candidates must possess a post-secondary degree in Human Resources or Business and a CPHR designation. A minimum of 8-10 years of progressive HR leadership experience with strong knowledge of Canadian employment legislation is required.

Skills

Strategic HR leadership
Employee relations
Change management
Organizational development
Talent acquisition
Performance management
Compensation and benefits
HR operations
Employment law compliance
Leadership development
Workforce planning
HRIS management
Conflict resolution
Succession planning
Policy development
Executive coaching

Benefits

Extended health benefits
Dental benefits
Performance bonus

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
People and Culture
Strategic Leadership
CPHR
Employment Standards
Workplace Investigations
Change Management
Organizational Effectiveness
Talent Management
Total Rewards
HRIS
Payroll Administration
Succession Planning
Employee Engagement
Business Transformation
Multi-location Management
Entrepreneurial Environment
Performance-based Compensation
HR Policy
Operational Excellence

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