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Added 28 mins ago
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Slo Coffee This link will open in a new window is hiring Operations Manager, Food And Beverage Service with LMIA
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Make Space

PT Store Coordinator

Port Coquitlam, BC, V3B 0M3, Canada

Hourly Rate: $20.00 per hour · Part-time

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Job details

Pay: Hourly Rate: $20.00 per hour
Job type: Part-time
Experience: 2+ years of customer service, sales, or administrative experience
Working hours: 24 – 30 hour per week
Posting language: English
Posted: Oct 20, 2026

Original job description

About Make Space Storage – Who are we?

Make Space Storage (www.makespacestorage.ca) is a Canadian-owned and operated company with a strong national presence and a proven track record in the storage industry. With 65+ locations across the country, from British Columbia to Quebec, we provide a wide range of storage solutions for both personal and business needs, including traditional storage, portable units, parking, and Boat & RV storage.

As a rapidly growing organization, we are focused on delivering best-in-class customer service and making storage simple and accessible for our clients. Our continued expansion is driven by organic growth, development, and strategic real estate acquisitions.

About the Role

We are currently seeking a Part-Time Store Coordinator to join our team at our Make Space Storage team at our facility located in Port Coquitlam, British Columbia. This is a dynamic, hands-on role ideal for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering excellent customer service.

In this role, you will support the day-to-day operations of the facility, including customer service, administrative tasks, site coordination and maintenance. As part of a growing national storage company with multiple revenue streams, you’ll have the opportunity to contribute to a business that values initiative, teamwork, and a positive attitude.

Responsibilities:

Customer Service, Sales & Administration:

Deliver exceptional customer service to clients, vendors, and service providers, maintaining positive and professional relationships
Respond to phone calls, emails, and walk-in inquiries in a timely and courteous manner
Follow up with customers as needed and direct inquiries to the appropriate departments when required
Manage tenant accounts, including move-ins, move-outs, transfers, and renewals
Prepare and maintain lease agreements and ensure all compliance documentation is accurate and up to date
Handle accounts receivable, including invoicing, payment processing, refunds, and daily transaction reconciliation
Monitor delinquent accounts and manage the collections process (calls, notices, lien preparation)
Maintain accurate records in CRM/property management systems
Generate basic reports related to occupancy, revenue, arrears, and leads
Coordinate reservations and strategically assign units based on customer needs
Assist customers in identifying the best storage and moving solutions
Support on-site operations, including scheduling move-ins and move-outs and providing site access
Provide coverage and operational support in the absence of the manager

Property Maintenance:

Perform light maintenance duties (e.g., cleaning units, debris removal, minor fixes).

Routinely inspect the entire facility for cleanliness, security breaches and maintenance requirements for the yard.
Overseeing seasonal landscaping including snow removal, lawn maintenance and driveway maintenance.
Follow safety and company policies and procedures.

Qualifications & Requirements:

2+ years of customer service, sales, or administrative experience
Strong communication and customer service skills
Comfortable handling phone, email, and in-person inquiries
Basic knowledge of invoicing, payments, and collections is an asset
Proficient in Microsoft Office; CRM or property management system experience preferred
Highly organized with strong attention to detail and ability to multitask
Self-motivated and able to work independently
Comfortable with light physical tasks and working outdoors in varying conditions
Flexible and able to support operations as needed

Hourly Rate: $20.00 per hour

Part-time Work Schedule

Wednesday to Saturday, 24 – 30 hour per week during operating hours.

Equal Opportunity Employer: We are an equal opportunity employer and are committed to inclusive and accessible hiring practices. Employment decisions are based on qualifications, skills, and business needs. We welcome applications from all qualified individuals.

Use of Artificial Intelligence: We may use AI-enabled tools to support parts of our recruitment process, including sourcing candidates or screening through external job boards. These tools are used to assist our team and do not replace human decision-making.

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More about this job

Responsibilities

The Store Coordinator will manage daily facility operations, including customer service, sales, administrative tasks, and tenant account management. Additionally, the role involves performing light property maintenance and ensuring the facility remains clean and secure.

Requirements

Candidates must have at least 2 years of experience in customer service, sales, or administration. Proficiency in Microsoft Office and strong organizational skills are required, along with the ability to perform light physical tasks outdoors.

Skills

Customer service
Sales
Administrative support
Account management
Invoicing
Payment processing
Collections
Property management systems
CRM
Microsoft Office
Facility maintenance
Reporting
Communication
Multitasking
Organization

Visa sponsorship

Not detected in the job text

Keywords

Storage industry
Customer service
Sales
Administration
Lease agreements
Accounts receivable
Collections
CRM
Property management
Reporting
Facility maintenance
Landscaping
Snow removal
Inventory management
Microsoft Office
On-site operations

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