Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 27, 2026

Hiring at a glance

View jobs

Open jobs: 1,808
Employers: 482

Advertised starting pay

Average starting payCAD / hour: $18.46Across 226 listings
Average starting payCAD / year: $46,936Across 39 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%29 listings
Hybrid: 7%125 listings
On-site: 91%1,652 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (236), Dollar Tree Stores (177), Farm Boy Inc. (176).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 2 months ago
Customer Service Representative - Market (On-Call)
Okanagan College
Kelowna, BC
Added 17 days ago
Customer Service Representative
Approach Tours
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Added 17 days ago
Customer Service Representative - Cold Lake
Enterprise
Cold Lake, AB
Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 16 days ago
Customer Service Representative - Ocean + Air Import
Delmar International Inc.
Montreal, QC
Full-time
Reporting to the Director of CRM, North America, the Customer Service Representative - Ocean + Air Import plays an important role in supporting customer relationships and connecting our…
Added 4 months ago
Customer Service Associate
Savers | Value Village
Calgary, Alberta
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Calgary, Alberta
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Calgary, Alberta
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Winnipeg, Manitoba
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Winnipeg, Manitoba
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Winnipeg, Manitoba
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Winnipeg, Manitoba
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Winnipeg, Manitoba
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Edmonton, Alberta
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Edmonton, Alberta
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Edmonton, Alberta
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Fredericton, New Brunswick
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Yorkton, Saskatchewan
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Saint John, New Brunswick
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Red Deer, Alberta
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Saskatoon, Saskatchewan
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Saskatoon, Saskatchewan
Other
Added 4 months ago
Customer Service Associate
Savers | Value Village
Moncton, New Brunswick
Other
Added 27 days ago
Customer Service Representative (Casual) - Moosonee
LCBO
Remote, Canada
Part-time · Remote
Reporting to the Store manager, you will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits.
Added 17 days ago
Customer Service Representative
Malabar Ingredients
Mississauga, ON
Full-time
…strong reputation for delivering exceptional products, superior service, and innovative solutions within the Food Industry. To learn more about Malabar Ingredients, visit…
Added 17 days ago
Guest Relations Customer Service Representative - Seasonal - CZ
The Calgary Zoo
Calgary, AB
Temporary
…Relations team is seeking seasonal part-time Guest Relations Customer Service Representatives whose responsibilities may include executing sales transactions, crowd and line management,…

Malabar Ingredients

Customer Service Representative

Mississauga, ON, Canada

Pay: JOB TYPE: Full-time / Salary / Comp $50k minimum (increases based on experience/fit)
Job type: Full-time
Apply by: Mar 9, 2027
Posting language: English
Posted: Sep 10, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

Malabar Ingredients is a leading provider of custom dry blending, high-quality ingredient solutions, and a wide range of functional ingredients to food processors across North America. With over 40 years of experience, Malabar Ingredients has built a strong reputation for delivering exceptional products, superior service, and innovative solutions within the Food Industry. To learn more about Malabar Ingredients, visit www.malabaringredients.com.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate partners. This is a great role for a recent graduate looking to start their professional career or someone just looking for a change of scenery with opportunities to grow.

JOB DESCRIPTION

POSITION TITLE: Customer Service Representative

JOB TYPE: Full-time / Salary / Comp $50k minimum (increases based on experience/fit)

REPORTS TO: VP of Sales

START DATE: October/November 2026

Establish, develop, and maintain business relationships with current and prospective customers;
Address all customer issues to ensure customer satisfaction. Escalate as required;
Stay abreast of the industry developments and their impact on the organization’s competitiveness and product offerings;
Receive customer orders via phone & email
Provide timely and efficient service to customers, suppliers and sales team. Responding to inquiries, problems and delivery schedules requests from customers.
Interact with delivery drivers, direct drivers to product location for loading/unloading.
Maintain customer relationships through handling customer complaints by; Trouble shooting all customer related service issues and providing an optimal resolution to satisfy the customers’ needs, documenting all complaints and forwarding them to various departments for further resolutions.
Supports other team members to complete daily transactions.
Partake in Continuous Improvement projects
Generate process and ERP/CRM improvements
Actively participate in trade shows, training seminars, and conventions.
Support Account Managers with day to day customer related inquiries and documentation request
Run reports for Sales / Mgmt team as required

EDUCATION AND EXPERIENCE REQUIREMENTS

Post-secondary degree in a related field or equivalent work experience;
1-3 years in customer facing role; food industry related experience preferred
Solid knowledge of MS Office (Excel especially) is required; quick learner
CRM / ERP system as Microsoft Dynamics Business Central
High level of phone etiquette

KNOWLEDGE AND SKILLS REQUIREMENTS

Exceptional organizational skills are a must;

Excellent communication skills, both written and oral;

Exceptional interpersonal skills; Results-driven; team player

Proficient Computer skills and ability to multi-task

Excellent Customer Service skills

Has the ability to demonstrate leadership, can take ownership of tasks and make decisions, takes initiative and is self-motivated

Must have the ability to work well within a team environment

Demonstrated aptitude for problem-solving;

Able to define problems, collect data, establish facts, draw valid conclusions, and resolve discrepancies in a reasonable amount of time.

Apply About employer

More about this job

Responsibilities

The role involves managing business relationships with customers, processing orders, and resolving service issues to ensure satisfaction. Additionally, the representative supports the sales team and participates in continuous improvement projects and trade shows.

Requirements

Candidates should have a post-secondary degree or equivalent experience with 1-3 years in a customer-facing role, preferably within the food industry. Proficiency in MS Office, specifically Excel, and experience with CRM/ERP systems like Microsoft Dynamics Business Central are required.

Skills

Customer Service
Relationship Management
Problem Solving
Microsoft Excel
Communication Skills
Interpersonal Skills
Organizational Skills
Multi-tasking
CRM
ERP
Phone Etiquette
Leadership
Data Collection
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

Food Industry
Dry Blending
Ingredient Solutions
ERP
CRM
MS Office
Excel
Continuous Improvement
Trade Shows
Order Processing
Food Production
Account Management
Logistics

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