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Added 17 mins ago
C203 Program Assistant - Casual
Phoenix Drug & Alcohol Recovery and Education Society
Surrey, BC
Full-time
The Program Assistant supports the daily operations of the facility and supports clients by providing a variety of day-to-day physical, emotional, and social supports, life skills…
Added 47 mins ago
Rehabilitation Assistant - Repost
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…and/or Speech-Language Pathologist (SLP), the Rehabilitation Assistant (RA) performs both direct and indirect patient/resident/client care activities as determined by the specific employer.…
Added 47 mins ago
Pharmacy Data Specialist
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Full-time
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Added 1 hour ago
Directeur(trice) expérience client
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Full-time
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Operations Consultant - Full Time
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Added 2 hours ago
Classroom Coordinator
The University of British Columbia
Vancouver, BC
$4,443 to $4,668 CAD / month
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…operations and goals of the Department in its provision of excellent client service and program delivery. This work will include set-up and take down of clinical lab sessions and procuring…
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Added 2 hours ago
Administrative Assistant
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…focus on effective sales leadership practices that drive the client experience and business…
Added 3 hours ago
Administrative Clerk- 1 Year Term (Chilliwack)-1938
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Chilliwack, BC
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Added 3 hours ago
Administrative Assistant- EN
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Added 4 hours ago
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Full-time
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Added 4 hours ago
Classroom Coordinator
University of British Columbia
Vancouver, BC · UBCV | Friedman Building (FRDM)
$4,443 to $4,668 CAD / month
Full-time
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Client Experience Assistant (Trinity Bellwoods - Dundas West)
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Toronto, ON
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…clinics located in Toronto. We are looking to add a part-time Client Experience Assistant at Trinity Bellwoods (Dundas/Bathurst). This is the ideal job for a passionate and engaging service…
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Recreation Therapy Assistant GM (REC.26.06)
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Added 5 hours ago
Pharmacy Assistant (Full -Time)
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MALRAN MANAGEMENT GROUP

Assistant Manager

Oshawa, ON, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Company Description

Malran Management Group is a multi-brand hospitality and real estate management company focused on delivering high-quality guest and client experiences. Under one umbrella, the group operates a variety of food outlets, including OSMOW’S, Chatime, Pizza Pizza, Burger Factory, i ♥️ Boba, as well as Homesdeal Real Estate Company. The organization emphasizes close collaboration with managers and teams to build sustainable, successful operations. Malran Management Group values growth, partnership, and a supportive environment where individuals can develop their careers while contributing to shared success. The company is committed to helping team members “write their success stories” through hands-on mentorship and opportunities for advancement.

Role Description

The Assistant Manager is a full-time, on-site role based in Oshawa, ON, supporting daily operations across one or more locations within the Malran Management Group portfolio. This role oversees front-line staff, ensures high standards of customer service, and supports inventory management, scheduling, and cash handling. The Assistant Manager helps implement company policies, supports training and onboarding, and monitors compliance with health, safety, and brand standards. This position also assists with resolving customer concerns, tracking performance metrics, and coordinating with senior management on operational improvements. The role requires a hands-on presence on the floor, fostering a positive work environment and contributing to overall business growth.

Qualifications

Operational and leadership skills, including team supervision, shift management, and hands-on support in a hospitality or retail environment.
Customer service and communication skills, with the ability to address guest concerns professionally and maintain strong relationships with staff and stakeholders.
Organizational and administrative skills, including experience with scheduling, inventory tracking, cash handling, and basic reporting.
Problem-solving and decision-making abilities, with a focus on maintaining service quality, efficiency, and compliance with company policies.
Knowledge of food service or hospitality standards, including health and safety regulations and brand consistency requirements.
Ability to work flexible hours, including evenings, weekends, and holidays, as required by business needs.
Previous experience in an assistant manager, shift lead, or supervisory role is strongly preferred.
High school diploma or equivalent required; post-secondary education in business, hospitality, or a related field is an asset.

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More about this job

Responsibilities

Oversee front-line staff and daily operations, maintaining customer service, brand, health, and safety standards while supporting scheduling, inventory, cash handling, training, and onboarding. Resolve customer concerns, track performance, and coordinate operational improvements with senior management.

Requirements

Requires leadership and operational experience, strong customer service, communication, organizational, and problem-solving skills, and knowledge of food service or hospitality standards. A high school diploma or equivalent is required; previous supervisory experience is strongly preferred, and post-secondary education in business, hospitality, or a related field is an asset.

Skills

Team Supervision
Shift Management
Customer Service
Communication
Scheduling
Inventory Management
Cash Handling
Training and Onboarding
Problem-Solving
Decision-Making
Health and Safety Compliance
Performance Tracking
Operational Improvement
Hospitality Standards

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Food Service
Retail
Daily Operations
Team Supervision
Shift Management
Customer Service
Scheduling
Inventory Tracking
Cash Handling
Training
Onboarding
Health and Safety Regulations
Brand Standards
Performance Metrics
Basic Reporting
Operational Improvements
Customer Concern Resolution

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