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Added 1 day ago
T
Senior Counsel– Commercial Banking & Lending
TD
Toronto, ON · Montreal, QC
- Full-time
The Senior Counsel, Commercial Banking & Lending, provides legal advice and manages legal risk in support of key business within TD Canadian Commercial Banking, including Small Business…
Added 1 day ago
SD
Project Manager
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- Full-time
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Added 1 day ago
M
Export Manager
Mandrake
Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
Our client is a rapidly growing Canadian specialty food manufacturer serving grocery, club and foodservice customers across Canada and the United States. The business is expanding its U.S.…
Added 1 day ago
T
Senior Personal Banker - Home Borrowing
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Grimsby, ON
- Full-time
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Added 1 day ago
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Added 2 days ago
PH
Site Supervisor, Core Laboratory
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- Full-time
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Added 2 days ago
TC
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Victoria, BC
- Other
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Added 2 days ago
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Human Resources Business Partner
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Toronto, ON
- Full-time
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Human Resources Business Partner
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Site Supervisor S2 Up to 8 FTE, Core Laboratory - Pemberton Health Centre and Whistler Health Centre Laboratories
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Whistler, BC
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Supervise the day to day operations of the Laboratory, by planning and implementing approved programs and systems in support of client needs. Assesses and evaluates workflow and recommends…
Added 2 days ago
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Added 3 days ago
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Senior Manager, Advanced Media & Partnerships
Marketbridge
Remote, Canada
- Full-time
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Marketbridge is seeking a Senior Manager, Advanced Media Partnerships to help develop and activate integrated, performance-driven media strategies for complex B2B clients.
Added 3 days ago
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Client Relationship Management - Manager
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- Full-time
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Added 3 days ago
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Client Relationship Management - Manager
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General Manager - Tanger Outlets Ottawa
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Communications Advisor
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Senior Project Manager
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Added 3 days ago
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Senior Manager, Advanced Media & Partnerships
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Added 3 days ago
SD
Front Desk Administrative Support
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Mississauga, ON
- Full-time
Reporting to the Vice President, the Office Manager and Executive Assistant will assist in the support and execution of programs, presentations and initiatives that aid in the growth of the…
Added 3 days ago
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Renal Technologist - Renal Dialysis
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Added 3 days ago
MANAGER REVENUE MANAGEMENT (HYBRID)
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…a respected leader in the spice, seasoning, flavouring and specialty food industry. Our consumer products division serves retail grocery customers and emerging channels with Club House,…
Added 3 days ago
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Mandrake

Export Manager

Mississauga, ON, Canada

$80,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $90,000 CAD / year
Job type: Full-time
Apply by: Nov 22, 2026
Experience: 3-7 years of experience in export operations, customer operations, sales coordination, logistics or related cross-border work.
Posting language: English
Posted: Oct 23, 2026

Original job description

Our client is a rapidly growing Canadian specialty food manufacturer serving grocery, club and foodservice customers across Canada and the United States. The business is expanding its U.S. customer base and supporting new international market opportunities, creating the need for a dedicated Export Manager to coordinate the documentation, logistics and follow-through behind cross-border growth.

This is a hands-on role in a fast-moving, founder-led business. The Export Manager will work closely with senior leadership, customers, brokers, freight partners, production, and warehouse teams to ensure export commitments are executed accurately and on time. Pace matters, but so does detail: a wrong document, label or customer file can create an expensive problem.

How We Work - Read This Before You Apply:

We are fast-paced, entrepreneurial and less corporate. That is not branding. It is the job.
The customer comes first. Internally, it matters less who won the argument than whether the buyer, broker and order are taken care of.
Decisions are made quickly. A request for a file, sample or answer the same day is normal.
You will work across customers, freight, warehouse and production. Titles do not protect anyone from doing what needs to be done.
Heavy corporate protocol, long approval chains and waiting to be invited into a conversation will be frustrating here.
Professional with customers. Informal, direct and low ego inside the business.

Why This Role Exists Now

U.S. club, grocery and foodservice volume has grown to the point where export execution needs a dedicated point person.
Senior leadership needs someone who can close loops across documentation, samples, freight, brokers and customer onboarding so they can stay focused on customers and growth.
The company is also supporting expansion into additional international markets, creating more packaging, regulatory, translation and market-entry coordination.

Key Responsibilities:

Export Documentation and Customer Execution

Prepare and manage commercial invoices, packing lists, certificates, specification and allergen packs, lot information and label support.
Coordinate retailer and club onboarding files accurately and on customer timelines.
Maintain the documentation trail behind U.S. and international shipments and ensure customer requirements are complete before product moves.
Coordinate samples and customer follow-up tied to new programs, line reviews, retailer meetings and market-entry activity.
Support trade-show preparation and follow-up, including samples, documentation, and customer actions.

Freight, Brokers, and Cross-Border Coordination

Coordinate with freight forwarders, customs brokers, warehouse and production teams so customer commitments are executed cleanly.
Track export requirements, shipment documentation and cross-border issues and follow through until resolved.
Work with external partners on FDA, CBP, customs, labeling or other regulatory requirements as needed.
Escalate issues quickly when a shipment, customer requirement or regulatory question could put an order at risk.

International Market Support

Support leadership on new-market activity outside Canada and the U.S. when a specific opportunity is prioritized.
Coordinate packaging translation, label requirements, samples, broker communication and supporting documentation for market entry.
Create simple checklists and templates so recurring export work becomes faster, easier, and more reliable.

What Strong Looks Like:

3-7 years of experience in export operations, customer operations, sales coordination, logistics or related cross-border work.
Food manufacturing, CPG, frozen logistics or retailer/club coordination is a meaningful advantage.
Hands-on experience with U.S. export paperwork, commercial invoices, packing lists, customer files, samples or related documentation.
Broker, FDA, CBP or cross-border logistics exposure is helpful; speed of learning and practical judgement matter just as much.
Exceptional organization and follow-through. You close loops without being asked twice.
Able to manage multiple priorities, make practical decisions and solve unfamiliar problems without waiting for a playbook.
Strong Microsoft 365 skills and confidence working with ERP systems and digital records.
French or Spanish is an asset.
Comfortable working fully on-site in an active manufacturing environment.

What This Role Is Not:

Not a VP of International Sales. Market strategy and pricing remain with senior leadership.
Not a pure desk-based trade-compliance role. The job requires active coordination with customers, brokers, logistics, warehouse, and production.
Not remote and not a relocation mandate.
Not a protocol-heavy corporate role. If you need a large organizational ladder to get a decision, this environment will frustrate you.

What We Offer:

Daily exposure to senior leadership in a Canadian food business scaling in the U.S. and entering additional international markets.
A visible role with direct influence on export execution and customer service.
Room to grow into a broader export, customer operations or commercial operations role as the company scales.
$80,000-$90,000 base salary. Benefits to be confirmed.

Location: Mississauga, Ontario. Local GTA candidates only. Relocation is not being considered.

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More about this job

Responsibilities

Manage export documentation, customer onboarding files, samples, and follow-up for U.S. and international shipments. Coordinate freight forwarders, customs brokers, warehouse and production teams, and support regulatory and packaging requirements for new markets.

Requirements

The role calls for 3–7 years of experience in export operations, customer operations, sales coordination, logistics, or related cross-border work, with hands-on experience in U.S. export paperwork and customer documentation. Candidates should be highly organized, able to manage competing priorities and solve problems independently, and comfortable with Microsoft 365, ERP systems, and fully on-site work; food or CPG experience and French or Spanish are assets.

Skills

Export Documentation
Commercial Invoices
Packing Lists
Customer Onboarding
Cross-Border Logistics
Freight Coordination
Customs Broker Coordination
FDA And CBP Requirements
Labeling And Packaging Coordination
International Market Entry
Sample Coordination
Customer Follow-Up
Regulatory Coordination
ERP Systems
Microsoft 365
Organization And Follow-Through

Visa sponsorship

Not detected in the job text

Keywords

Export Operations
Export Documentation
Commercial Invoices
Packing Lists
Certificates
Product Specifications
Allergen Documentation
Lot Information
Retailer Onboarding
Club Retail
Foodservice
Freight Forwarders
Customs Brokers
FDA
CBP
Customs
Cross-Border Logistics
Labeling Requirements
Packaging Translation
International Market Entry
Trade Shows
Samples
Microsoft 365
ERP Systems
Food Manufacturing
CPG
Frozen Logistics
Customer Operations

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