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Added 45 mins ago
EC
Industrial Technical Representative
Eaton Corporation
Delta, BC · Kamloops, BC · Kelowna, BC
- Full-time
The industrial sales representative is responsible for achieving assigned Sales and Orders objectives for applicable Eaton products and services, focusing on key existing and target…
Added 5 hours ago
FT
Inside Sales Representative, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Great discounts for you and your family on tires, parts, and mechanical services
Added 5 hours ago
E
Relationship Manager
ESOPX
Alert Bay, BC
- Full-time
Altius Investech is seeking an exceptional Customer Representative Specialist to join our team. In this critical client-facing role, you will be the primary point of contact for customers,…
Added 6 hours ago
VD
Sales Representative- The Greater Sudbury Area
Viega Deutschland
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Job-ID: 17248; Location(s): Field (city) Canada
Added 6 hours ago
H
Psychologist PhD Senior
HealthCareersInSask.ca
Prince Albert, SK
- Part-time
Job Description: The incumbent will provide clinical psychological services primarily to adult outpatients within the PAPHR. Duties will include psychological assessments and diagnosis,…
Added 6 hours ago
Nurse Practitioner
HealthCareersInSask.ca
Spiritwood, SK
…Team, the Nurse Practitioner will provide primary health care services to several communities. This includes: health promotion and protection, disease and injury prevention, provision of…
Added 7 hours ago
FT
Inside Sales Representative, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
Fountain Tire Lethbridge North (804 36 Street), is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative/Service Writer!
Added 7 hours ago
FP
Maintenance and Facilities Technician
Fresh Prep Foods Inc
Vancouver, BC
- $25.5 to $28 CAD / hour
- Full-time
Coordinate with external contractors and vendors for specialized repairs and maintenance services.
Added 7 hours ago
T
Outside Sales Representative
telMAX
ON · Mississauga, ON
- Up to $19.5 CAD / hour
- Full-time
The Outside Sales Representative (Residential Sales) is responsible for generating new residential customers by promoting and selling telMAX's industry-leading internet, TV, and home phone…
Added 9 hours ago
IP
B2B Professional Pest Control Sales Representative
Insectica Pest Control Inc.
Toronto, ON
- Full-time
At least 1-2 years of B2B outside sales experience in the pest & wildlife control industry, facilities services, or related field services. Kindly apply only if you do have at least 1-2…
Added 10 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Tisdale, SK
- Part-time
…responsible and accountable for the provision of safe client care services and programs. Job description is available upon…
Added 11 hours ago
AI
Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc
Ottawa, ON
- Full-time
We are looking for Bilingual (English / French) Customer Experience Representative - overnight and weekend who enjoy challenges and who love helping customers. We offer the opportunity to…
Added 11 hours ago
AI
Customer Experience Representative
Ainsworth Inc
Edmonton, AB
- Full-time
Experience working in HVAC/Building Automation industry or a related field is an asset.
Added 11 hours ago
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Nurse Practitioner
HealthCareersInSask.ca
La Loche, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 14 hours ago
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Technical Sales Representative - Laval
East Penn Canada: Backup Power Division
Montreal, QC
- Full-time
East Penn Canada is a leader in back-up power solutions for critical industries. We’re looking for a dynamic Sales Representative to join our Back-up Power team with a focus on growing our…
Added 14 hours ago
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Team Lead - Fixed Term
WCG Services
Kelowna, BC
- Full-time
Post-secondary certificate, degree, or diploma in a relevant field (e.g. career or employment development, vocational rehabilitation, social work, psychology, sociology, human services,…
Added 15 hours ago
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Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
…negotiations; provide support to the Total Compensation expert representative at the bargaining table when…
Added 19 hours ago
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Employment Skills Facilitator
WCG Services
North Vancouver, BC
- Full-time
Post-secondary certificate, degree or diploma in a relevant field
Added 19 hours ago
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Field Sales Repersentative
Kognitive Sales Solutions
Spruce Grove, AB
- Full-time
Kognitive Sales Solutions is seeking an Entry Level Field Sales Representative to join our growing team in Cambridge. This full-time, on-site position offers an exciting opportunity to…
Added 19 hours ago
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Employer Services Consultant
The Open Door Group
Medicine Hat, AB
- $32.83 to $38.3 CAD / hour
- Full-time
…across Alberta and British Columbia, is seeking two Employer Services Consultant who are passionate about helping employers build strong, sustainable workforces while creating meaningful…
Added 19 hours ago
EI
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
- Full-time
Proven experience increasing sales and revenue; field sales experience is preferred but not required
Added 21 hours ago
M
Bilingual Financial Education Specialist
Manulife
Montreal, QC
- Full-time
1-2 years of Financial Services experience, preferably in phone
Added 22 hours ago
S
Transversal Finance Lead
Sanofi
Toronto, ON
- Full-time
Serve as the Canada Finance representative on global digital finance initiatives, ensuring local needs are reflected in global tool design and rollout
Added 22 hours ago
W
HSE Specialist
Worley
AB · Edmonton, AB
- Full-time
…employees enjoy exciting careers in fabrication, modularization, field installation, and professional support services for some of world's most challenging heavy-oil facilities, gas plants,…
Added 1 day ago
CC
Business Development Representative
Content Connect
Timmins, ON
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…various industries to identify growth opportunities and deliver services that support sales, marketing, and customer engagement goals. Team members at Content Connect work in a…

Manitoba Blue Cross

Service Centre Representative (Thompson, MB)

Thompson, MB, Canada

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Job details

Posting language: English
Posted: Oct 1, 2026

Original job description

About Manitoba Blue Cross

We’re a Manitoba-based, not-for-profit, health benefits provider with a vision to be the trusted and essential health and wellness partner for all Manitobans. Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of providing better care for our members, expanding our community impact and broadening our health care knowledge.

Why work for us?

Manitoba Blue Cross, is a Manitoba Top Employer. We are empowered to give back to the community, and we know that caring needs to start in our workplace with our own Manitoba Blue Cross team. We actively foster a culture that focuses on your satisfaction, development, diversity, and growth.

Culture of Caring

We strive to succeed at reaching our organizational goals, but we always make time to celebrate our successes. Having fun as a group and rewarding our employees for their accomplishments is an essential part of our workplace culture.

We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace. We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes:

Competitive starting salary.
A comprehensive health benefit package.
Casual dress code to promote diversity and inclusivity.
Personal and professional development.

Are you a driven, dedicated, and enthusiastic individual who wants to work in a friendly and rewarding environment? If so, we are looking for someone like you! The following position is open to anyone residing in Thompson, MB and surrounding areas with valid work authorization.

POSITION SUMMARY:

The Service Centre Representative provides administrative and customer direction for the centre’s counselling services. Duties include in-person customer engagement and counsellor support, processing diverse claims, managing administrative tasks, forwarding leads for new business, and delivering exceptional customer service.

DUTIES AND RESPONSIBILITIES

Greets, identifies and directs clients to designated counselling rooms.
Performs administrative and clerical duties, which include answering the phone, photocopying, filing, claims related storage, and clerical work.
Responds to customer inquiries relating to eligibility, coverage information, claims procedures and payments, new business and interest in Manitoba Blue Cross products, and general inquiries, in person, via email, and by phone.
Monitors client appointments for the counselling centre. Greets and directs clients to designating counselling rooms, protects and respects client rights and confidentiality.
Responsible for the screening and organization of all received claims mail and correspondences.
Adjudicates and processes claims for prescription drugs, vision, dental, extended health, ambulance and hospital, EAP, and health spending accounts.
Communicates with members and providers during the claims assessment process, returning claims for completeness of information, and following up for additional information as necessary.
Assembles clinical form packages for counsellor use, answers inquiries, and provides support as necessary.
Promotes and sells travel health products.
Acts as a liaison between clients and all internal departments.
Inspects and cleans counselling rooms after each use, as well as common areas (kitchen, boardroom, etc). Ensures counselling rooms have required inventory of EAP forms and other supplies.
Maintains office supplies.
Performs other duties as assigned.

QUALIFICATIONS AND SKILLS

Dedicated to the principles of exceptional service; committed to responding to, anticipating, and addressing customer needs, for both internal and external customers.
Minimum Grade 12 education. Preference given to applicants who have completed post-secondary education, or an equivalent combination of education and experience in a related field.
Ability to obtain a Provincial Accident and Sickness Insurance Agent License is required.
Strong interpersonal skills, with the ability to adjust personal style to different personalities and situations. Able to demonstrate strong verbal and written communication skills. Exercises sound judgement, tact, and discretion.
Excellent organizational skills with the ability to manage and prioritize several activities on an ongoing basis. Self-directed, reliable, punctual, and able to work with minimum supervision.
Skilled at using business tools including MS Word, Excel, and Outlook. Ability to learn and use Manitoba Blue Cross applications.
Previous experience in a customer service role.
Knowledge of Provincial and clinical privacy and confidentiality regulations.
Understanding of the sales process.
Knowledge of Employee Assistance Programs or clinical practices is an asset.

SPECIAL CONDITIONS

May be required to work overtime on evenings and weekends.

Ready to Apply? We are excited to meet you!

If you would like to join our team, you are invited to apply by submitting your resume and cover letter by clicking the "Apply" button below by

To learn more visit: https://www2.mb.bluecross.ca/about-us/careers

We thank all applicants for their interest; however only those being considered will be contacted.

Manitoba Blue Cross is committed to the principles of diversity, equity & inclusion and to promoting opportunities in hiring for everyone. We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace.

We encourage all qualified candidates to apply. If you require an accommodation during the hiring process, please let us know.

Apply About employer

More about this job

Responsibilities

The Service Centre Representative provides administrative support and customer direction for counselling services, including greeting clients and managing appointments. They are also responsible for processing various insurance claims and promoting travel health products to members.

Requirements

Candidates must have a minimum Grade 12 education, with preference given to those with post-secondary education. Applicants must possess strong interpersonal and communication skills and the ability to obtain a Provincial Accident and Sickness Insurance Agent License.

Skills

Customer service
Administrative support
Claims processing
Interpersonal skills
Verbal communication
Written communication
Organizational skills
MS Word
Excel
Outlook
Sales
Data entry
Problem solving
Time management
Attention to detail

Benefits

Health benefit package
Personal and professional development
Casual dress code

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative
Claims Adjudication
Health Benefits
Insurance
Counselling Support
Client Relations
MS Office
Data Entry
Sales
Privacy Regulations
Clerical
Scheduling
Inventory Management
Communication
Professional Development
Health Spending Accounts
EAP
Travel Health Products
Documentation

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