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Added 14 mins ago
KE
Storyboard Revisions Artist
Kickstart Entertainment
Remote, Canada
- $72,800 to $78,000 CAD / year
- Full-time
- Remote
…animated series. Working closely with the Storyboard Director and Supervisor, this role ensures revisions maintain visual continuity, storytelling clarity, and consistency with the…
Added 14 mins ago
KE
Storyboard Revisions Artist
Kickstart Entertainment
Remote, Canada
- $72,800 to $78,000 CAD / year
- Full-time
- Remote
…animated series. Working closely with the Storyboard Director and Supervisor, this role ensures revisions maintain visual continuity, storytelling clarity, and consistency with the…
Added 14 mins ago
KE
Storyboard Revisions Artist
Kickstart Entertainment
Kelowna, BC
- $72,800 to $78,000 CAD / year
- Full-time
…animated series. Working closely with the Storyboard Director and Supervisor, this role ensures revisions maintain visual continuity, storytelling clarity, and consistency with the…
Added 14 mins ago
KE
Storyboard Revisions Artist
Kickstart Entertainment
Vancouver, BC
- $72,800 to $78,000 CAD / year
- Full-time
…animated series. Working closely with the Storyboard Director and Supervisor, this role ensures revisions maintain visual continuity, storytelling clarity, and consistency with the…
Added 29 mins ago
Personal Caregiver
Bayshore
Mississauga, ON
Observe and document client conditions in line with company standards; promptly report any unusual events or changes in client condition to the Supervisor or Office
Added 44 mins ago
BC
Intermediate Structural Engineer
Bantrel Co.
Calgary, AB
- Full-time
For 40 years we have delivered end-to-end solutions for some of Canada’s most challenging and complex energy, mining, infrastructure and nuclear projects, with an unrelenting focus on…
Added 44 mins ago
K
Senior Mechanical Engineer - Rotating Equipment
Kent
Calgary, AB
- Full-time
…you will deliver safe, reliable, and practical engineering solutions from initial design through construction and…
Added 59 mins ago
FH
Radiological Technologist - Mission Memorial Hospital
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Mission, BC
- Part-time
Reporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional…
Added 59 mins ago
K
Intermediate Mechanical Engineer
Kent
Calgary, AB
- Full-time
…will contribute to safe, reliable, and practical engineering solutions from initial design through construction and…
Added 59 mins ago
K
Senior Mechanical Engineer – Static Equipment
Kent
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- Full-time
…you will deliver safe, reliable, and practical engineering solutions from initial design through construction and…
Added 59 mins ago
Personal Caregiver
Bayshore
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Observe and document client conditions in line with company standards; promptly report any unusual events or changes in client condition to the Supervisor or Office
Added 1 hour ago
MP
IT Client Services Analyst
Manitoba Public Insurance
Winnipeg, MB
- Full-time
Reporting to the Supervisor, IT Request Fulfillment, the IT Client Services Analyst is responsible for providing analytical support for the implementation and maintenance of the MPI…
Added 1 hour ago
AA
Coordonnateur (trice) logistique / Logistics Coordinator
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Montreal, QC
- Full-time
Identify logistical issues and collaborate with the Operations Supervisor, to propose improvement solutions;
Added 1 hour ago
LT
Account Supervisor
Leo Toronto
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
We’re looking for an Account Supervisor who is curious, ambitious, and eager to grow.
Added 1 hour ago
RU
Supervisor, Talent Acquisition Operations – Programs & Interviews
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Toronto, ON
- Full-time
The Talent Acquisition (TA) Operations Supervisor sits within the broader Talent Operations team and is a frontline people leader responsible for overseeing the day-to-day execution of TA…
Added 2 hours ago
GR
Accounting Supervisor
Goldbeck Recruiting
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- $85,000 to $95,000 CAD / year
- Full-time
Our client is an established, growing manufacturing and project-based business in the Fraser Valley. They’re a close-knit team that values a positive attitude, collaboration and continuous…
Added 2 hours ago
Secretary 2 - IP & C - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Opens, sorts, logs, prioritizes and distributes incoming mail and other material and coordinates the flow of information. Provides liaison between supervisor and staff.
Added 2 hours ago
PG
Account Supervisor
Publicis Groupe Holdings B.V
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
We’re looking for an Account Supervisor who is curious, ambitious, and eager to grow.
Added 2 hours ago
B&
Project Coordinator, Refrigeration
Black & McDonald Limited
Stoney Creek, NB
- Full-time
The Project Coordinator is located in our Stoney Creek office and reports directly to the Refrigeration Project Supervisor. Their primary focus is supporting the Refrigeration Projects team…
Added 2 hours ago
IC
Environment Technical Consultant (Life Cycle Assessment Documentation)
International Civil Aviation Organization
Montreal, QC
- $7,562 to $10,910 CAD / month
- Full-time
Under Coordination Of The Supervisor, Support The ICAO Process To Evaluate New Fuel Sources And Pathways For Production Of CORSIA Eligible Fuels, Achieving Results Such As:
Added 2 hours ago
KW
Operations Agent
Kintetsu World Express
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- Full-time
…commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles…
Added 3 hours ago
Personal Caregiver
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Observe and document client conditions in line with company standards; promptly report any unusual events or changes in client condition to the Supervisor or Office
Added 3 hours ago
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Construction Miner / Supervisor - Hope Bay
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…mines, safely. Our team specializes in delivering design-build solutions for technically complex projects, with a strong track record in world-class shaft sinking and mine…
Added 3 hours ago
U
Environment Technical Consultant (Life Cycle Assessment Documentation)
UNDP
Montreal, QC
- $7,562 to $10,910 CAD / month
- Full-time
Under coordination of the supervisor, support the ICAO process to evaluate new fuel sources and pathways for production of CORSIA eligible fuels, achieving results such as:
Added 4 hours ago
TG
Quality Inspectors - Job Fair
TRIGO Global Quality Solutions
Vaughan, ON
- Other
TRIGO Global Quality Solutions has several immediate openings in Vaughan and Richmond Hill for Quality Inspectors. Hiring for all shifts.

Manitoba Public Insurance

IT Client Services Analyst

Winnipeg, MB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Reporting to the Supervisor, IT Request Fulfillment, the IT Client Services Analyst is responsible for providing analytical support for the implementation and maintenance of the MPI computing environment. The position is proactively involved in determining how technology can help the corporate client and customers. The request fulfilment team at MPI is responsible for handling all IT service requests from customers.

The IT Client Services Analyst is an experienced specialist responsible for providing technical support for non-routine IT issues and successfully completing IT Service Requests on behalf of the clients that requires coordination with other teams for solution delivery. The position often works independently assisting clients and resolving concerns.

The IT Client Services Analyst is responsible for building and maintaining strong relationships with business units, external vendors, and Information Technology (IT) staff. The position is responsible for coordinating the operational technology needs for the assigned business units and proposing solutions that provide operational efficiency to those business units.

The IT Client Services Analyst provides strong customer service and maintains up-to-date knowledge of available technologies, MPI policies, procedures, business rules and regulations.

Responsibilities:

Develops professional relationships with business units to aid in proactive management of client needs.
Collaborates with other business units to identify opportunities to implement technology based operational efficiencies.
Facilitates and assists the business units in completing business cases, where applicable, to meet the technology needs of the area.
Interprets requirements of clients and matches to appropriate solutions. Maintains technical skills in order to match the business need in a manner which is justifiable and adherent to standards.
Maintains clear channels of communication with customers when handling problems or questions.
Coordinates new and existing customer requests by working with cross-functional teams to deliver quality IT services in an agreed upon time frame and according to customer expectations.
Responds to a wide range of standard and non-standard ‎customer requests and issues.
Implements technology solutions based on client need.
Researches clients processes to ensure that all aspects of the business are understood, and delivers the same knowledge to others in IT.
Coordinates and administers mobile devices for the corporation.
Manages the procurement and deployment of mobile devices while following corporate guidelines in terms of procurement and asset management.
Keeps the IT inventory up to date and assists with the procurement process.
Coordinates the hardware and software compliance process for end-user applications and hardware.
Recommends purchases for specialty and non-standard items.
Manages projects for small client support related projects, initiatives, or product solutions.
Researches and improves standards, procedures, processes and metrics around the management of the technology platforms.
Develops, reviews and updates documentation for internal team processes and for teams being interacted with.
Coaches the junior team members on the established procedures and processes to be followed when fulfilling client requests.
Continuously looks for new ways to complete tasks more efficiently, with consideration for reducing work effort and improving overall throughput.
Maintains IT skills at the highest level, providing consulting expertise to other staff on client related matters.

Qualifications:

Education:

Diploma in Computer Science or related discipline.

Experience:

Five years of experience in the IT Industry, including two years in the Request Fulfilment area.

Technical Knowledge and Skills:

Intermediate ability to work independently and as a member of a team.
Intermediate understanding of Information Technology best practices with regards to Request Fulfilment process.
Novice understanding of MPI specific processes and how they work when it comes to aligning the technical pieces to fit together.
Establishes and maintains effective relationships with leaders, peers, and vendors.
Ability to manage multiple tasks and a wide variety of priorities.
Intermediate problem solving and decision-making skills, in a fast paced environment.
Working knowledge of IT best practices.

If interested, please click on Apply!

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More about this job

Responsibilities

Provides technical support for complex IT requests, identifies technology solutions for business needs, and coordinates delivery with clients, vendors, and cross-functional IT teams. Manages mobile devices, procurement, inventory, compliance, small projects, and process documentation while improving service efficiency and supporting junior team members.

Requirements

Requires a diploma in Computer Science or a related discipline and five years of IT industry experience, including two years in Request Fulfillment. Candidates should have working knowledge of IT best practices, strong problem-solving and prioritization abilities, and the capacity to work independently and collaboratively while maintaining effective relationships.

Skills

IT Request Fulfillment
Technical Support
Requirements Analysis
Solution Implementation
Cross-Functional Coordination
Customer Service
Mobile Device Administration
Procurement
IT Asset Management
Hardware and Software Compliance
Project Management
Process Improvement
Documentation
Problem Solving
Decision-Making

Visa sponsorship

Not detected in the job text

Keywords

IT Request Fulfillment
IT Service Requests
Information Technology
MPI Computing Environment
Technical Support
Client Services
Business Requirements
Technology Solutions
Operational Efficiency
Business Cases
Customer Service
Cross-Functional Teams
Mobile Devices
Procurement
Asset Management
IT Inventory
Hardware Compliance
Software Compliance
End-User Applications
Project Management
Process Improvement
IT Best Practices
Documentation
Vendor Relationships
Problem Solving
Decision-Making
Insurance

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