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Added 4 mins ago
CG
Food Service Worker
Compass Group Canada
Bancroft, ON
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 4 mins ago
CG
Food Service Worker
Compass Group Canada
Deer Lake, NL
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 4 mins ago
CG
Food Service Worker
Compass Group Canada
Pasadena, NL
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 4 mins ago
CG
Food Service Worker
Compass Group Canada
Corner Brook, NL
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 4 mins ago
CG
Food Service Worker Part Time
Compass Group Canada
Sudbury, ON
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 4 mins ago
NC
Assistant, Administration
Newmont Corporation
Dease Lake 9, BC
- $72,700 to $90,900 CAD / year
- Full-time
…local communities, and our partners to create lasting value and support opportunities across the…
Added 4 mins ago
CG
Food Service Worker
Compass Group Canada
Fogo, NL
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 4 mins ago
CG
Patient Portering Supervisor
Compass Group Canada
Brampton, ON
- Full-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 4 mins ago
CG
Food Service Worker Part Time
Compass Group Canada
ON
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 4 mins ago
WE
Retail Attendant Overnights Shift
Woodbine Entertainment
Toronto, ON · Woodbine HQ
- Part-time
- Direct all customer complaints beyond scope of position to Supervisor or appropriate department
Added 4 mins ago
TS
Chaplain
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 4 mins ago
TS
Housing Coordinator
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
Provide intensive case management support for those housed through Salvation Army Housing With Supports Program, which includes, but is not limited to: integration of previously homeless…
Added 4 mins ago
D
Manager
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for administrating your group’s service…
Added 4 mins ago
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Oshawa, ON
HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed…
Added 4 mins ago
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Whitby, ON
HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed…
Added 4 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Whitby, ON
- Full-time
HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed…
Added 4 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Oshawa, ON
- Full-time
HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed…
Added 4 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed…
Added 4 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed…
Added 4 mins ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed…
Added 4 mins ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed…
Added 4 mins ago
CG
Food Service Worker, PT Floater
Compass Group Canada
ON · Simcoe, ON
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 4 mins ago
CG
Food Service Worker Part Time
Compass Group Canada
Brantford, ON
- Part-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 4 mins ago
TH
Lumber Sales Associate Part-Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 4 mins ago
TH
Flooring & Decor Sales Associate Part Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Manitoba Public Insurance

IT Client Services Analyst

Winnipeg, MB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Reporting to the Supervisor, IT Request Fulfillment, the IT Client Services Analyst is responsible for providing analytical support for the implementation and maintenance of the MPI computing environment. The position is proactively involved in determining how technology can help the corporate client and customers. The request fulfilment team at MPI is responsible for handling all IT service requests from customers.

The IT Client Services Analyst is an experienced specialist responsible for providing technical support for non-routine IT issues and successfully completing IT Service Requests on behalf of the clients that requires coordination with other teams for solution delivery. The position often works independently assisting clients and resolving concerns.

The IT Client Services Analyst is responsible for building and maintaining strong relationships with business units, external vendors, and Information Technology (IT) staff. The position is responsible for coordinating the operational technology needs for the assigned business units and proposing solutions that provide operational efficiency to those business units.

The IT Client Services Analyst provides strong customer service and maintains up-to-date knowledge of available technologies, MPI policies, procedures, business rules and regulations.

Responsibilities:

Develops professional relationships with business units to aid in proactive management of client needs.
Collaborates with other business units to identify opportunities to implement technology based operational efficiencies.
Facilitates and assists the business units in completing business cases, where applicable, to meet the technology needs of the area.
Interprets requirements of clients and matches to appropriate solutions. Maintains technical skills in order to match the business need in a manner which is justifiable and adherent to standards.
Maintains clear channels of communication with customers when handling problems or questions.
Coordinates new and existing customer requests by working with cross-functional teams to deliver quality IT services in an agreed upon time frame and according to customer expectations.
Responds to a wide range of standard and non-standard ‎customer requests and issues.
Implements technology solutions based on client need.
Researches clients processes to ensure that all aspects of the business are understood, and delivers the same knowledge to others in IT.
Coordinates and administers mobile devices for the corporation.
Manages the procurement and deployment of mobile devices while following corporate guidelines in terms of procurement and asset management.
Keeps the IT inventory up to date and assists with the procurement process.
Coordinates the hardware and software compliance process for end-user applications and hardware.
Recommends purchases for specialty and non-standard items.
Manages projects for small client support related projects, initiatives, or product solutions.
Researches and improves standards, procedures, processes and metrics around the management of the technology platforms.
Develops, reviews and updates documentation for internal team processes and for teams being interacted with.
Coaches the junior team members on the established procedures and processes to be followed when fulfilling client requests.
Continuously looks for new ways to complete tasks more efficiently, with consideration for reducing work effort and improving overall throughput.
Maintains IT skills at the highest level, providing consulting expertise to other staff on client related matters.

Qualifications:

Education:

Diploma in Computer Science or related discipline.

Experience:

Five years of experience in the IT Industry, including two years in the Request Fulfilment area.

Technical Knowledge and Skills:

Intermediate ability to work independently and as a member of a team.
Intermediate understanding of Information Technology best practices with regards to Request Fulfilment process.
Novice understanding of MPI specific processes and how they work when it comes to aligning the technical pieces to fit together.
Establishes and maintains effective relationships with leaders, peers, and vendors.
Ability to manage multiple tasks and a wide variety of priorities.
Intermediate problem solving and decision-making skills, in a fast paced environment.
Working knowledge of IT best practices.

If interested, please click on Apply!

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More about this job

Responsibilities

Provides technical support for complex IT requests, identifies technology solutions for business needs, and coordinates delivery with clients, vendors, and cross-functional IT teams. Manages mobile devices, procurement, inventory, compliance, small projects, and process documentation while improving service efficiency and supporting junior team members.

Requirements

Requires a diploma in Computer Science or a related discipline and five years of IT industry experience, including two years in Request Fulfillment. Candidates should have working knowledge of IT best practices, strong problem-solving and prioritization abilities, and the capacity to work independently and collaboratively while maintaining effective relationships.

Skills

IT Request Fulfillment
Technical Support
Requirements Analysis
Solution Implementation
Cross-Functional Coordination
Customer Service
Mobile Device Administration
Procurement
IT Asset Management
Hardware and Software Compliance
Project Management
Process Improvement
Documentation
Problem Solving
Decision-Making

Visa sponsorship

Not detected in the job text

Keywords

IT Request Fulfillment
IT Service Requests
Information Technology
MPI Computing Environment
Technical Support
Client Services
Business Requirements
Technology Solutions
Operational Efficiency
Business Cases
Customer Service
Cross-Functional Teams
Mobile Devices
Procurement
Asset Management
IT Inventory
Hardware Compliance
Software Compliance
End-User Applications
Project Management
Process Improvement
IT Best Practices
Documentation
Vendor Relationships
Problem Solving
Decision-Making
Insurance

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