Customer Master Maintenance Clerk
- 154 Ontario 540B, Gore Bay, ON, P0P 1H0, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Company Description
From humble beginnings more than 60 years ago, The Manitoulin Group of Companies was built on the principles of hard work, integrity, and a strong desire to succeed – values that remain with us today.
Manitoulin strives to be an integral part of our customers’ daily operations. Our decisions are centered on building lasting relationships and earning a level of trust that comes from years of industry experience. These are achieved through innovative technologies, consistent training, and improved efficiencies at every stage of our operations.
Job Description
An accurate and up to date Customer Master database is one of the key pillars of our AS400 system
which has an effect on all departments (Billing Accuracy, Freight Delivery).
As the successful candidate, you will be responsible for ensuring the timely creation of new accounts and
changes to existing accounts within our database.
Qualifications
- Create accounts for new Customers from approved credit applications within 24 hours of receipt.
- Reach out to Credit References, when required, to ensure accounts are created promptly.
- Communicate professionally with Customers, both internally and externally.
- Complete changes for invoicing (AR Requests) in time for the statement run (email address changes etc.)
- Ensure any "RUSH" requests are handled appropriately
- Back Up support for Cash Applications as required
- Additional duties as needed
Additional Information
What do we offer to you?
- Competitive wages
- Comprehensive Benefits Program
- Profit Sharing Opportunities
- Opportunities for growth and advancement
More about this job
Responsibilities
The clerk is responsible for maintaining the accuracy of the Customer Master database by creating new accounts and updating existing ones. They also provide support for billing accuracy and cash applications while ensuring all requests are handled in a timely manner.
Requirements
Candidates must be able to process credit applications within 24 hours and communicate effectively with internal and external customers. The role requires proficiency in database maintenance and the ability to manage urgent requests efficiently.
Skills
- Data entry
- Database management
- Customer service
- Communication
- AS400
- Billing accuracy
- Credit application processing
- Cash applications
- Attention to detail
- Time management
Benefits
- Competitive wages
- Profit Sharing Opportunities
- Growth and advancement opportunities
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Logistics
- Customer Service & Support
- Finance & Accounting
Keywords
- Customer Master
- Database
- AS400
- Billing
- Freight Delivery
- Credit Applications
- Invoicing
- AR Requests
- Cash Applications
- Data Maintenance
- Logistics
- Administrative