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Manpower

Senior Program Manager

Toronto, ON, Canada
North York, ON, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 4, 2026
Experience: 10+ years of progressive program or project management experience, including leadership of multiple concurrent and interdependent initiatives.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: Senior Program Manager

Work Model: Hybrid

Duration: 1 year contract

Position summary

The Senior Program Manager is accountable for the end-to-end leadership of complex, enterprise technology programs comprising multiple projects and interdependent workstreams. The role establishes integrated plans and governance, aligns business and technology stakeholders, manages financials, delivery risks and dependencies, and provides clear executive-level reporting so that outcomes are delivered within approved scope, schedule, cost and quality expectations.

Key accountabilities

Own the integrated program roadmap and delivery plan across projects, workstreams, vendors and business teams, from initiation through implementation, cutover and stabilization.
Establish and operate program governance, including decision forums, status reporting, scope and change control, financial oversight, quality management, stage-gate readiness, and escalation paths.
Proactively manage program-level risks, assumptions, issues and dependencies. Escalate early with clear impact assessments, options and recommendations.
Develop and maintain program financial plans, forecasts, resource plans and vendor commitments. Monitor performance and take corrective action where required.
Coordinate multiple project managers and delivery leads, clarify accountabilities and sequencing, and ensure workstream plans roll up to a credible integrated schedule.
Lead stakeholder alignment across business, TIS, operations, architecture, security, vendors and other enterprise programs. Resolve competing priorities and maintain focus on business outcomes.
Prepare concise, decision-oriented updates for sponsors and executive leadership, including delivery health, milestones, financials, risks, dependencies and required decisions.
Manage vendor delivery and performance, including alignment to statements of work, milestones, deliverables, dependencies, escalation management and issue resolution.
Ensure program deliverables follow applicable TIS PMO/EPMO standards and use fit-for-purpose Waterfall, Agile or hybrid delivery methods.
Anticipate delivery constraints, prevent surprises and operate independently in an ambiguous, fast-paced, matrix environment.

Program environment

Lead a large, multi-project enterprise technology transformation with interdependent workstreams, stakeholders and vendors.
Coordinate delivery across Canadian and U.S. teams and travel as required.
Provide strong program governance, financial management, integrated planning, risk and dependency management, and executive reporting.
Lead modernization and transformation initiatives involving complex enterprise applications, platforms, integrations and legacy technology environments.

Required experience and capabilities

Senior Program Manager calibre, with demonstrated success leading complex enterprise technology programs and transformation initiatives.
10+ years of progressive program or project management experience, including leadership of multiple concurrent and interdependent initiatives.
Strong program governance, integrated planning, financial management, risk and dependency management, vendor management and executive reporting capabilities.
Proven ability to manage multiple workstreams, project teams, stakeholders and vendors simultaneously in a matrix organization.
Excellent executive presence, written and verbal communication, facilitation, negotiation and influencing skills.
Strategic thinker and hands-on delivery leader who can translate ambiguity into clear plans, decisions and accountability.
Bachelor’s degree or diploma in business, computer science, technology or a related discipline, or an equivalent combination of education and experience.
Project Management Professional (PMP) designation or equivalent program/project management credential is strongly preferred.

Preferred experience

Experience working across Canadian and U.S. teams and with distributed or offshore delivery resources.
Experience in a regulated utility or similarly complex enterprise environment.
Experience with large application modernization, enterprise platform transformation, ERP-adjacent programs, cloud migration or complex integration landscapes.
Experience with procurement and vendor lifecycle activities, including SOWs, RFPs/RFIs/RFQs, commercial commitments and performance management.
Experience supporting organizational change, business readiness, cutover and post-implementation stabilization.

Key working relationships

Executive sponsors and business leaders
Business Relationship Managers and Service/Application Owners
Enterprise architecture, cybersecurity, infrastructure, data and integration teams
Project managers, workstream leads and change management teams
System integrators, software vendors and consulting partners
PMO/EPMO, finance, procurement and vendor management teams

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More about this job

Responsibilities

Lead complex enterprise technology programs from initiation through implementation, cutover, and stabilization, coordinating projects, workstreams, vendors, and stakeholders. Establish governance and integrated plans, manage financials, risks, dependencies, and vendor performance, and provide executive reporting to keep delivery aligned with approved scope, schedule, cost, and quality.

Requirements

Requires 10+ years of progressive program or project management experience, including leadership of multiple concurrent, interdependent enterprise technology initiatives. Candidates should demonstrate strong governance, planning, financial, risk, vendor, and executive communication capabilities; a relevant degree or diploma or equivalent experience is required, and PMP or an equivalent credential is strongly preferred.

Skills

Program Management
Integrated Planning
Program Governance
Financial Management
Risk Management
Dependency Management
Vendor Management
Executive Reporting
Stakeholder Management
Project Management
Change Control
Quality Management
Agile Delivery
Waterfall Delivery
Cutover Planning
Business Readiness

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Technology Transformation
Program Roadmap
Integrated Delivery Plan
Program Governance
Financial Forecasting
Resource Planning
Risk, Assumptions, Issues, And Dependencies
Vendor Performance Management
Executive Reporting
PMO
EPMO
Waterfall
Agile
Hybrid Delivery
Application Modernization
Enterprise Platforms
ERP-Adjacent Programs
Cloud Migration
Systems Integration
Statements Of Work
RFP
RFI
RFQ
Organizational Change Management
Business Readiness
Cutover
Post-Implementation Stabilization
PMP
Regulated Utilities

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