Customer service representative - call centre
- Halifax, NS, B3S 0H1, Canada
On-site
From $17 CAD / hour · Full-time · Contract
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Job details
- Pay
- From $17 CAD / hour
- Job type
- Full-time · Contract
- Workplace
- On-site
- Apply by
- Working hours
- 37.5 hours per week
- Posting language
- English
- Posted
Original job description
- Location Halifax, NSB3S 0H1
- Work location On site
- Salary$17.00HOUR hourly / 37.5 hours per week
- Terms of employment Term or contractFull time
- Morning, Day, Evening
- Starts as soon as possible
- vacancies 1 vacancy
- Temporary work assignment (temp help)
- Source Job Bank #3685035
Overview
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop all kinds of events for publicity, fundraising and information purposes
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Maintain records and statistics
- Receive and log complaints
- Receive payments
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- Internet
- MS Outlook
- MS Word
- MS Office
- MS Project
- Electronic mail
Type of experience
- Call centre
Service experience
- Security
Additional information
Security and safety
- Basic security clearance
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Reliability
- Team player
- Initiative
- Honesty