Retail Representative
- Burnaby, BC, Canada
Job Title: Customer Service Representative (Part-Time) Location: 12020 Nordel Way, Surrey, BC Pay Range: $21.55 Hours of Work: Monday to Friday between 8:45 AM – 7:00 PM and Saturdays between 9:00 AM – 5:00 PM. · Temporary
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Job details
- Pay
- Job Title: Customer Service Representative (Part-Time) Location: 12020 Nordel Way, Surrey, BC Pay Range: $21.55 Hours of Work: Monday to Friday between 8:45 AM – 7:00 PM and Saturdays between 9:00 AM – 5:00 PM.
- Job type
- Temporary
- Apply by
- Working hours
- 30 hours per week
- Posting language
- English
- Posted
Original job description
Our client Purolator, a leading transportation and logistics organization, is seeking a Part-Time Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Retail Customer Service team supporting customers, drivers, warehouse staff, and internal business partners. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a customer-focused mindset that will align successfully within the organization.
Job Title: Customer Service Representative (Part-Time)
Location: 12020 Nordel Way, Surrey, BC
Pay Range: $21.55
Hours of Work: Monday to Friday between 8:45 AM – 7:00 PM and Saturdays between 9:00 AM – 5:00 PM. Shifts will vary; flexibility required. 30 hours per week.
What’s the Job?
What’s Needed?
What’s it in me?
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.
In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.
Job Title: Customer Service Representative (Part-Time)
Location: 12020 Nordel Way, Surrey, BC
Pay Range: $21.55
Hours of Work: Monday to Friday between 8:45 AM – 7:00 PM and Saturdays between 9:00 AM – 5:00 PM. Shifts will vary; flexibility required. 30 hours per week.
What’s the Job?
- Provide exceptional customer service by assisting customers in person and over the phone with shipping inquiries, account support, and service solutions.
- Resolve customer concerns, problem shipments, and operational issues while maintaining a positive customer experience.
- Process shipments, scan and log freight, perform cash reconciliation, and maintain accurate records.
- Collaborate with Head Office, local management, drivers, account managers, and warehouse teams to ensure service excellence.
- Support retail operations through relationship building, technology troubleshooting, and promotion of products and services.
What’s Needed?
- 3–12 months of customer service experience preferred.
- 3–12 months of retail and/or POS system experience preferred.
- Strong communication, relationship-building, and problem-solving skills.
- Ability to work independently and as part of a team while maintaining accountability and attention to detail.
- Ability to lift to 70 lbs. and stand for extended periods; commitment to safety standards and attendance requirements.
What’s it in me?
- Opportunity to work with a recognized and respected Canadian logistics organization.
- Gain valuable customer service, retail, and operational experience.
- Collaborative team environment with ongoing support from leadership and business partners.
- Development of problem-solving, communication, and technology skills.
- Flexible part-time schedule with opportunities for growth and career development.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.
In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.
More about this job
Responsibilities
The Customer Service Representative at Purolator will help customers in person and by phone with shipping questions and problems. The role also processes and scans shipments, reconciles cash and works with drivers, warehouse teams and head office.
Requirements
Candidates need 3 to 12 months of customer service experience, ideally with retail or POS systems. Strong communication, problem-solving and attention to detail are needed, along with the ability to lift 70 lbs and stand for long periods.
Skills
- Customer service
- POS systems
- Shipment processing
- Freight scanning
- Cash reconciliation
- Problem solving
- Communication
- Relationship building
- Technology troubleshooting
- Record keeping
- Teamwork
- Attention to detail
- Product promotion
Categories
- Customer Service & Support
- Logistics
- Retail
- Transportation
Keywords
- Customer Service Representative
- customer service
- retail
- POS system
- shipping
- logistics
- freight
- cash reconciliation
- problem solving
- part-time
- temporary
- Purolator
- Manpower
- Surrey
- customer support
- shipment tracking
Seniority
Entry level
Tools
- POS system
Languages
- English