Closed listing
Customer Service Representative
- Brampton, ON, Canada
$20.00 - $21.00 Hourly · Internship
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $20.00 - $21.00 Hourly
- Job type
- Internship
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
$20.00 - $21.00 Hourly
We are looking for a Customer Service Representative for our client who is a manufacturer, supplier and distributer of inks. If you are detail oriented and interested in learning all about the ink industry, this is the perfect role for you!
What You’ll Do
- First line of customer service for all customer inquiries and orders
- Effectively prioritize key tasks while managing a fast-paced work environment
- Enter orders provided by customers efficiently and accurately
- Coordinate with Production / Logistics to ensure required service levels of our customers are met or exceeded
- Work with sales team to ensure accurate pricing
- Communicate and coordinate with mobile and off-site technicians to ensure orders are entered and shipped as required
- Communicate with customers to address any concerns they might have with pricing, invoicing, shipments, orders etc.
- Enter consignment counts and billing as required
- Ensure invoicing is completed and dispatched to customers in a timely fashion
- Other duties as required
- Motivated, self-starter with a sound work ethic
- Excellent customer service skills
- Strong computer skills
- Excellent communication skills are a must have
- Able to multi-task
- Proficient with Microsoft Office Suite
- Experience with SAP would be a benefit
- RRSP plan with company match
- Extended healthcare benefits
- Dental care and vision Care
- Life insurance
- On-site parking
More about this job
Responsibilities
Serve as the first point of contact for customer inquiries and orders, entering orders accurately and addressing concerns about pricing, invoices, and shipments. Coordinate with production, logistics, sales, and technicians to meet service levels, ensure accurate pricing, and complete billing and invoicing on time.
Requirements
The role calls for a motivated, detail-oriented self-starter with a strong work ethic, excellent customer service and communication skills, and the ability to multitask in a fast-paced environment. Strong computer skills and proficiency with Microsoft Office are required; SAP experience is beneficial.
Skills
- Customer Service
- Order Entry
- Task Prioritization
- Attention to Detail
- Production Coordination
- Logistics Coordination
- Pricing Accuracy
- Customer Communication
- Invoicing
- Multitasking
- Microsoft Office
- SAP
Benefits
- Company-Matched RRSP
- Extended Healthcare Benefits
- Dental Care
- Vision Care
- Life Insurance
- On-Site Parking
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Manufacturing
- Logistics
Keywords
- Customer Service
- Customer Inquiries
- Order Entry
- Order Management
- Production
- Logistics
- Sales Coordination
- Pricing
- Invoicing
- Billing
- Consignment Counts
- Shipment Coordination
- Mobile Technicians
- Off-Site Technicians
- Microsoft Office
- SAP
- Ink Industry
- Industrial Machinery Manufacturing
- Task Prioritization
- Multitasking
- Communication
- Attention to Detail