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Manufacturing Job Site

Service Manager

Alberton, PE, Canada

Job type: Full-time
Apply by: Oct 8, 2026
Experience: 3+ years of experience in managerial role (Shop Foreman, Lead Hand, Supervisor, etc.).
Posting language: English
Posted: Sep 30, 2026

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Applications open in a new tab.

Original job description

41 Griffin Drive, Alberton, PE, C0B 1B0

$50,000.00 - $65,000.00 Annually

Great teams need great leaders.

We're proud to be one of Canada's Best Managed Companies for 2024/2025/2026 and your Maritimes John Deere dealership.

We're looking for an exceptional Service Manager to join our Alberton, PEI team and lead a department that's committed to delivering outstanding service, developing people, and driving results.

Purpose

The Service Manager will direct and organize the service team to maximize performance and maintain customer satisfaction in a busy branch environment.

Responsibilities

Maintain a safe environment and ensures customer satisfaction
Successfully communicate job expectations, monitor job results and coach employees to achieve optimal results
Ensure all manufacturer warranty procedures are followed by service department staff
Utilize business systems to create and monitor work/repair orders
Main point of contact for both customers and sales department when scheduling repairs, creating quotes and providing status updates
Create schedules and staffing requirements, and assign jobs based on priority and technical skill set
Monitor department efficiencies, operational budget, and expenses
Actively participates in recruiting, staffing and development of training plans for all service department staff

Requirements

3+ years of experience in managerial role (Shop Foreman, Lead Hand, Supervisor, etc.).
Above average computer skills (Microsoft Office etc.)
A proven ability to effectively communicate with team members to achieve desired results.
A basic understanding of service department financials, and the capability to analyze and interpret internal reports.
Experience in the agricultural, heavy equipment, or related industry considered an asset.

What We Offer

Full-Time Employment
Opportunity for Advancement within a Progressive Organization
A Competitive Compensation Package which includes:

Salary
Bonus
Family Health Benefits
Company Pension Plan
Boot Allowance
Online Healthcare
Employee Recognition Program
Employee Assistance Program

Salary range: $50,000/year-$65,000/year

Please note: If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.

Please submit your resume today!

Only candidates selected for further consideration will be contacted.

Apply to this Job

Apply About employer

More about this job

Responsibilities

Direct and organize the service team to maintain customer satisfaction, ensure safe operations, and maximize department performance. Manage work orders, warranty procedures, repair scheduling, staffing, employee development, and department budgets and expenses.

Requirements

Requires at least three years of experience in a managerial role, strong computer skills, and effective communication and leadership abilities. Candidates should understand service department financials and be able to analyze internal reports; agricultural or heavy equipment industry experience is an asset.

Skills

Service Department Management
Team Leadership
Customer Satisfaction
Employee Coaching
Warranty Procedures
Work Order Management
Repair Scheduling
Quote Preparation
Staff Scheduling
Recruiting
Training and Development
Budget Monitoring
Expense Management
Microsoft Office
Financial Analysis
Communication

Benefits

Bonus
Family Health Benefits
Company Pension Plan
Boot Allowance
Online Healthcare
Employee Recognition Program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Service Management
Agricultural Equipment
Heavy Equipment
John Deere
Service Department
Customer Satisfaction
Warranty Procedures
Work Orders
Repair Orders
Repair Scheduling
Quotes
Staff Scheduling
Recruiting
Employee Training
Employee Development
Microsoft Office
Department Budget
Operational Expenses
Financial Reports
Shop Foreman
Lead Hand
Supervisor
Industrial Machinery Manufacturing

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