Closed listing
Service Manager
- Alberton, PE, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 3+ years of experience in managerial role (Shop Foreman, Lead Hand, Supervisor, etc.).
- Posting language
- English
- Posted
Similar jobs hiring now
Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
41 Griffin Drive, Alberton, PE, C0B 1B0
$50,000.00 - $65,000.00 Annually
Great teams need great leaders.
We're proud to be one of Canada's Best Managed Companies for 2024/2025/2026 and your Maritimes John Deere dealership.
We're looking for an exceptional Service Manager to join our Alberton, PEI team and lead a department that's committed to delivering outstanding service, developing people, and driving results.
Purpose
The Service Manager will direct and organize the service team to maximize performance and maintain customer satisfaction in a busy branch environment.
Responsibilities
Please note: If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.
Please submit your resume today!
Only candidates selected for further consideration will be contacted.
Apply to this Job
$50,000.00 - $65,000.00 Annually
Great teams need great leaders.
We're proud to be one of Canada's Best Managed Companies for 2024/2025/2026 and your Maritimes John Deere dealership.
We're looking for an exceptional Service Manager to join our Alberton, PEI team and lead a department that's committed to delivering outstanding service, developing people, and driving results.
Purpose
The Service Manager will direct and organize the service team to maximize performance and maintain customer satisfaction in a busy branch environment.
Responsibilities
- Maintain a safe environment and ensures customer satisfaction
- Successfully communicate job expectations, monitor job results and coach employees to achieve optimal results
- Ensure all manufacturer warranty procedures are followed by service department staff
- Utilize business systems to create and monitor work/repair orders
- Main point of contact for both customers and sales department when scheduling repairs, creating quotes and providing status updates
- Create schedules and staffing requirements, and assign jobs based on priority and technical skill set
- Monitor department efficiencies, operational budget, and expenses
- Actively participates in recruiting, staffing and development of training plans for all service department staff
- 3+ years of experience in managerial role (Shop Foreman, Lead Hand, Supervisor, etc.).
- Above average computer skills (Microsoft Office etc.)
- A proven ability to effectively communicate with team members to achieve desired results.
- A basic understanding of service department financials, and the capability to analyze and interpret internal reports.
- Experience in the agricultural, heavy equipment, or related industry considered an asset.
- Full-Time Employment
- Opportunity for Advancement within a Progressive Organization
- A Competitive Compensation Package which includes:
- Salary
- Bonus
- Family Health Benefits
- Company Pension Plan
- Boot Allowance
- Online Healthcare
- Employee Recognition Program
- Employee Assistance Program
Please note: If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.
Please submit your resume today!
Only candidates selected for further consideration will be contacted.
Apply to this Job
More about this job
Responsibilities
The Service Manager will direct and organize the service team to maximize performance and maintain high levels of customer satisfaction. Responsibilities include managing department efficiencies, overseeing warranty procedures, and handling staff recruitment and training.
Requirements
Candidates must have at least 3 years of experience in a managerial role such as a Shop Foreman or Supervisor. Proficiency in Microsoft Office and a basic understanding of service department financials are required.
Skills
- Leadership
- Team Management
- Customer Satisfaction
- Service Operations
- Warranty Procedures
- Work Order Management
- Scheduling
- Staffing
- Budgeting
- Recruiting
- Training
- Communication
- Microsoft Office
- Financial Analysis
Benefits
- Family Health Benefits
- Company Pension Plan
- Boot Allowance
- Online Healthcare
- Employee Recognition Program
- Employee Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Customer Service & Support
- Manufacturing
- Agriculture
- Trades
Keywords
- Service Manager
- John Deere
- Agricultural Equipment
- Heavy Equipment
- Warranty Procedures
- Work Orders
- Repair Orders
- Operational Budget
- Staffing
- Recruiting
- Predictive Index
- Microsoft Office
- Financial Reporting
- Leadership
- Team Development