Closed listing
Supervisor / Manager in Training
- Kitchener, ON, Canada
$18.00 - $25.00 Hourly · Internship
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $18.00 - $25.00 Hourly
- Job type
- Internship
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
$18.00 - $25.00 Hourly
Automotive Store Manager
The Automotive Service Manager is responsible for overseeing all aspects of daily store operations, including customer service, staff leadership, sales performance, inventory control, and health and safety compliance. The Manager manages and develops a team of technicians to ensure efficient vehicle maintenance services while maintaining high standards of quality and customer satisfaction. This role is accountable for achieving sales targets, controlling operating costs, resolving customer concerns, scheduling employees, training new staff, and ensuring adherence to company policies and automotive service procedures. Focused on creating a positive customer experience, improving operational efficiency, and driving business growth.
Key Responsibilities
- Supervise and mentor technicians and customer service staff.
- Manage daily store operations and workflow.
- Ensure exceptional customer service and satisfaction.
- Monitor sales performance and achieve revenue goals.
- Maintain inventory levels and order supplies as needed.
- Handle employee scheduling, hiring, training, and performance evaluations.
- Enforce workplace safety standards and company policies.
- Resolve customer complaints professionally and effectively.
- Prepare reports and analyze key performance metrics.
- Ensure vehicles are serviced accurately and efficiently.
- Leadership and team management
- Customer service excellence
- Sales and business development
- Inventory and budget management
- Conflict resolution
- Staff training and coaching
- Automotive service knowledge
- Operational planning and organization
More about this job
Responsibilities
Oversee daily automotive store operations, lead and develop technicians and customer service staff, and ensure efficient, high-quality vehicle maintenance and customer service. Drive sales and control costs while managing inventory, staffing, safety compliance, customer concerns, and operational reporting.
Requirements
The role calls for leadership and team management, customer service, sales, inventory and budget management, and knowledge of automotive services. It also requires the ability to train and schedule staff, resolve conflicts and customer complaints, uphold safety standards, and organize store operations.
Skills
- Leadership And Team Management
- Customer Service
- Sales And Business Development
- Inventory Management
- Budget Management
- Conflict Resolution
- Staff Training And Coaching
- Automotive Service Knowledge
- Operational Planning
- Organization
- Employee Scheduling
- Performance Evaluation
- Workplace Safety
- Sales Performance Analysis
- Customer Complaint Resolution
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Retail
- Customer Service & Support
- Trades
- Sales
Keywords
- Automotive Service
- Store Operations
- Vehicle Maintenance
- Technician Supervision
- Customer Service
- Sales Targets
- Revenue Goals
- Inventory Control
- Supply Ordering
- Budget Management
- Employee Scheduling
- Hiring
- Staff Training
- Performance Evaluations
- Workplace Safety
- Company Policies
- Customer Complaint Resolution
- Operational Costs
- Performance Metrics
- Quality Standards
- Workflow Management
- Business Growth