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Added 14 mins ago
AH
Administrative Support V
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…highly organized administrative support to the Patient Care Manager (PCM) and key program leaders, including two Unit Managers (Inpatient and Ambulatory Units), a Clinical Nurse Specialist,…
Added 14 mins ago
YR
Road Safety Technologist (Technologist II)
York Region (The Regional Municipality of York)
Sharon, ON
- Full-time
…provide residents and businesses access to a broad selection of services and…
Added 14 mins ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Maintains close communication and works cooperatively with Banquet leadership team, co-workers in a clear, business-like and respectful manner which focuses on generating a positive,…
Added 59 mins ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Venture Media
Calgary, AB
- From $60,000 CAD / year
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 59 mins ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Venture Media
Vancouver, BC
- From $60,000 CAD / year
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 hour ago
FA
Payroll and Benefits Administrator
Flair Airlines
Toronto, ON
- Full-time
…our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We…
Added 1 hour ago
FA
Finance Business Partner
Flair Airlines
Calgary, AB
- Full-time
Reporting to the Manager, Business Partnering, the Finance Business Partner provides financial insights and strategic support to operational leaders across the organization. The position is…
Added 2 hours ago
Staff Systems Developer Manager, AlphaNet Core SRE
Google
Waterloo, ON
…distributed, fault-tolerant systems. SRE ensures that Google Cloud's services - both our internally critical and our externally-visible systems - have reliability, uptime appropriate to…
Added 2 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Venture Media
Toronto, ON
- From $60,000 CAD / year
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 2 hours ago
MM
Senior Project Engineer
Martin Marietta
Kenora, ON
- Full-time
Uses best practices and knowledge of internal or external business issues to improve products/services or processes
Added 2 hours ago
IP
Finance Officer
Indigenous Perspectives Society
Moberly Lake, BC
- Full-time
West Moberly First Nations is seeking a Finance Officer to provide professional accounting and financial support services. Reporting to the Finance Manager, the Finance Officer helps…
Added 2 hours ago
IP
Facilities and Resources Manager
Indigenous Perspectives Society
Langford, BC
- Full-time
…looking for an energetic and confident Facilities and Resources Manager to join our dedicated…
Added 2 hours ago
JA
sales and advertising manager
JF Automation Inc.
Mississauga, ON
- Full-time
Analyze market research data to improve business decisions or activities
Added 2 hours ago
RB
Private Banking Associate
Royal Bank of Canada
Vancouver, BC
- Full-time
Please note: All internal applicants must have support from their Reporting Manager before applying for this role***
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Stephenville, NL
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Windsor, ON
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
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Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Halifax, NS
- Full-time
Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is…
Added 3 hours ago
W
(CAN) Self Checkout Attendant
Walmart
Yorkton, SK
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
H
Quarry Manager
High5
Exshaw, AB
- Full-time
Reduces the quarry’s operating cost by implementing continuous improvement initiatives and reducing the reliance on third-party services.
Added 3 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Yorkton, SK
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
CC
Manager, Change Management
Canadian Cancer Society
Toronto, ON
- Full-time
Job Title: Manager, Change Management (Contract)
Added 3 hours ago
NA
Client Manager, Personal Insurance
NFP, an Aon company (Canada)
Vaughan, ON
- Full-time
…personal responsibility for getting you the answers, support or services you need, when you need them. We’re looking for a Client Manager who will leverage their industry knowledge and…
Added 3 hours ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
Montreal, QC
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 3 hours ago
WC
Self checkout attendant
Walmart Canada
AB · Edmonton, AB
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
Quebec, QC
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…

Manulife Wealth

Office Manager

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Operations Manager – Manulife Wealth Branch

Location: 355 4 Ave SW, Calgary, AB, T2P 0H9

Company: Manulife Wealth

Employment Type: Full-time

Work Arrangement: In person

About the Role

We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines front-office responsibilities with office management, administrative coordination, recruitment support, and marketing coordination.

From greeting clients and answering calls to coordinating office workflows, building university relationships, and tracking marketing campaigns, you will help ensure the office operates smoothly and professionally. Reception coverage is an ongoing part of the position, alongside broader operational responsibilities.

Key Responsibilities

Reception & Client Experience

Manage the reception desk and serve as the first point of contact for clients, visitors, and incoming inquiries.
Welcome clients and guests, answer and direct telephone calls, and maintain a professional, welcoming reception area.
Coordinate meeting-room bookings and prepare rooms for client appointments and internal meetings.
Handle incoming and outgoing mail, couriers, and deliveries.
Ensure the office is ready for business each day and that front-office needs are addressed promptly.

Branch Operations & Office Management

Manage office supplies, equipment, vendors, and general facilities needs.
Keep shared spaces organized, professional, and ready for use.
Develop and maintain practical office procedures, checklists, and systems to support consistent operations.
Identify operational issues, coordinate solutions, and escalate concerns when necessary.
Maintain office standards in line with internal policies and requirements.

Administrative Coordination & Team Support

Support the onboarding of new advisors and staff, including workspace preparation, systems-access coordination, and scheduling.
Coordinate internal meetings, calendars, office communications, and team activities.
Maintain organized filing systems, records, and operational documentation.
Keep daily workflows moving efficiently across advisors and support teams.
Coordinate with head office, compliance teams, and other internal contacts as needed.
Support branch leadership with administrative tasks and operational follow-ups.

Recruitment Support & University Relations

Develop and maintain relationships with local universities, career centres, and student associations.
Build the branch’s visibility and reputation among students and recent graduates through campus outreach and engagement.
Coordinate participation in university career fairs.
Organize sponsorships of university case competitions and coordinate related activities.
Conduct preliminary resume screening based on established role requirements.
Coordinate interviews, candidate communications, and recruitment follow-ups with the hiring team.

Marketing Coordination & Campaign Tracking

Coordinate marketing campaigns managed by external agencies, keeping timelines, deliverables, and follow-ups organized.
Review daily campaign results across Meta and Google Ads and flag performance concerns for discussion.
Track marketing spending against approved budgets.
Compile and organize campaign results into clear reports for branch leadership.
Act as the primary liaison with marketing agencies for campaign updates, corrections, creative revisions, and other required changes.
Coordinate internal reviews and any required approvals before marketing materials or campaign changes are published.

Vendor & Office Liaison

Act as the primary contact for building management, cleaning services, IT support, and other office vendors.
Coordinate service appointments, maintenance requests, and equipment support.
Track outstanding requests and follow through to ensure timely resolution.
Maintain clear communication with external partners to support reliable office operations.

What We’re Looking For

Experience in office management, branch coordination, administrative operations, or a similar hands-on support role.
Willingness to manage the reception desk while taking ownership of broader branch responsibilities.
Strong organizational and multitasking skills, with close attention to detail and follow-through.
Professional communication skills and a welcoming, client-focused approach.
Ability to work independently, prioritize competing demands, and resolve day-to-day issues.
Confidence coordinating with advisors, colleagues, candidates, university contacts, vendors, and external agencies.
Comfort tracking budgets, organizing performance data, and preparing clear summaries.
Sound judgment, discretion, and professionalism when handling confidential information.
Comfort working in a regulated, professional office environment.
Experience supporting recruitment, campus outreach, or marketing coordination is an asset.

Key Attributes for Success

Hands-on ownership: Comfortable handling front-desk responsibilities while keeping broader office priorities moving.
Proactive approach: Anticipates needs and addresses issues before they disrupt the team.
Reliability: Follows through consistently and keeps commitments.
Calm under pressure: Remains organized and professional when priorities shift.
Accountability: Takes responsibility for tasks from initial request through completion.
Team-first mindset: Willing to step in wherever needed to support clients, advisors, and colleagues.

Why This Role Matters

This role connects the branch’s front-office experience with the coordination that keeps the business running. You will help ensure clients feel welcome, advisors have the support they need, and operational details receive consistent attention.

Your contribution will extend beyond daily office management to supporting recruitment, strengthening university relationships, and keeping marketing activities organized and accountable, all while maintaining a professional, well-run branch.

Apply About employer

More about this job

Responsibilities

Manage reception and day-to-day branch operations, including client service, office facilities, administrative workflows, vendor coordination, and support for advisors and staff. Coordinate recruitment and university outreach, and organize marketing campaigns, budgets, performance tracking, and reporting.

Requirements

Candidates should have experience in office management, branch coordination, administrative operations, or a similar hands-on support role, with strong organization, communication, follow-through, and independent prioritization skills. Professionalism, discretion, comfort in a regulated office, and confidence coordinating with clients, colleagues, candidates, vendors, universities, and agencies are expected; recruitment, campus outreach, or marketing experience is an asset.

Skills

Office Management
Reception
Client Service
Administrative Coordination
Branch Operations
Recruitment Coordination
University Relations
Marketing Coordination
Campaign Tracking
Budget Tracking
Vendor Management
Scheduling
Communication
Organization
Multitasking
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Manulife Wealth
Financial Services
Branch Operations
Office Management
Reception Desk
Client Experience
Administrative Coordination
Advisor Onboarding
Recruitment Support
University Relations
Campus Outreach
Career Fairs
Resume Screening
Marketing Campaigns
Meta Ads
Google Ads
Campaign Performance
Marketing Budgets
Campaign Reporting
External Agencies
Vendor Management
Facilities Coordination
Compliance
Operational Documentation
Confidential Information

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