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Added 14 mins ago
MF
Commercial Sales Training Manager
McCain Foods
Toronto, ON
- Full-time
Demonstrated knowledge of sales coaching methodologies and experience developing manager coaching capability.
Added 14 mins ago
A
Project Manager - Space & Defense Programs
ABB
Quebec, QC
- Full-time
Experience managing budgets, schedules, contractual deliverables, and customer relationships.
Added 14 mins ago
SO
Commissioning Manager (Mechanical)
Salas O'Brien
Canada
- Full-time
We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for data centers, healthcare, science and…
Added 14 mins ago
SO
Commissioning Manager (Electrical)
Salas O'Brien
Canada
- Full-time
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FC
Fit4Less Host - East York Town Centre
Fit4Less Canada
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
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5760 - Seasonal Sales Help
Lids
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- Temporary
…stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject…
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Added 14 mins ago
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Ice Maker 3
The University of British Columbia
Vancouver, BC
- $35.47 to $38.29 CAD / hour
- Part-time
Under the general direction of the Chief Engineer and Senior Manager, Arena Operations, this position is responsible for ammonia refrigeration ice plant making operations, daily routine…
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Fit4Less Host - Toronto Yonge and Alexander
Fit4Less Canada
Toronto, ON
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Informs and works with the manager for progress relating to customer service and escalation support.
Added 14 mins ago
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7765 - Seasonal Sales Help
Lids
Lethbridge, AB
- Temporary
…stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject…
Added 14 mins ago
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Fit4Less Host - Toronto McCaul
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Toronto, ON
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Informs and works with the manager for progress relating to customer service and escalation support.
Added 14 mins ago
SF
Corporate Actions & Security Master
SGGG Fund Services Inc.
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time
Added 14 mins ago
O
Senior Digital Strategy and Growth Manager
Okta
Toronto, ON
- $140,000 to $192,000 CAD / year
- Full-time
As a Senior Digital Growth & Personalization Manager, you'll be the strategic advisor and thought partner to our Digital Strategy team - helping define what to test, why it matters, and…
Added 14 mins ago
D
Manager, DT&PMI , Operational Due Diligence
Deloitte
Toronto, ON
- Full-time
As a Manager, you will work with clients across all industry sectors primarily during the pre-deal diligence stage within the M&A deal lifecycle, providing services including: operational…
Added 14 mins ago
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Senior Application Manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Extensive experience leading application support on Microsoft technology stacks such as Windows and .NET, with a strong understanding of IT systems and infrastructure.
Added 14 mins ago
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Senior Contracts Specialist
Hughes Recruitment & Strategy Collective
SK · Saskatchewan, Canada
- Full-time
K+S Potash Canada has a century of potash experience, while its Saskatchewan story is still relatively young. Bethune was the province’s first new potash mine in four decades and has since…
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Wireless Sales Supervisor
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As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 14 mins ago
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Bilingual Strategic Business Development Manager
Staples Canada
QC · QC, Canada
- Full-time
The Strategic Business Development Manager (SBDM) will directly prospect and acquire high value clients in the Enterprise & Mid-Market business space. He or she will place focus and…
Added 14 mins ago
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Added 14 mins ago
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Water & Wastewater Operator in Training
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Reporting to the Operations Lead and Project Manager, the Water & Wastewater Plant Operator will be responsible for:
Added 14 mins ago
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Laser Scanning Technician
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- Full-time
…investigations, and re-use versus replace recommendations for critical customer assets. Reporting to the Oil Sands Technical Solutions Manager, the Laser Scanning Technician collaborates…
Added 14 mins ago
TU
Engineer
The University of British Columbia
Kelowna, BC
- $5,713 to $6,545 CAD / month
- Full-time
…report anomalies or water quality concerns to the Assistant Manager, Engineering and Utility…
Added 14 mins ago
GA
Assistant Manager, Commercialization Programs (6 Month Contract)
Give and Go Prepared Foods
Toronto, ON · Etobicoke, ON
- $80,000 to $95,000 CAD / year
- Contract
Experience with customer portals and retailer requirements preferred
Added 14 mins ago
JS
Back of House Manager
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- Full-time
We are seeking a highly organized, detail-oriented, and performance-driven Back of House Manager to lead all stockroom and back-of-house operations in a fast-paced, lifestyle and…

Manulife Wealth

Office Manager

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Operations Manager – Manulife Wealth Branch

Location: 355 4 Ave SW, Calgary, AB, T2P 0H9

Company: Manulife Wealth

Employment Type: Full-time

Work Arrangement: In person

About the Role

We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines front-office responsibilities with office management, administrative coordination, recruitment support, and marketing coordination.

From greeting clients and answering calls to coordinating office workflows, building university relationships, and tracking marketing campaigns, you will help ensure the office operates smoothly and professionally. Reception coverage is an ongoing part of the position, alongside broader operational responsibilities.

Key Responsibilities

Reception & Client Experience

Manage the reception desk and serve as the first point of contact for clients, visitors, and incoming inquiries.
Welcome clients and guests, answer and direct telephone calls, and maintain a professional, welcoming reception area.
Coordinate meeting-room bookings and prepare rooms for client appointments and internal meetings.
Handle incoming and outgoing mail, couriers, and deliveries.
Ensure the office is ready for business each day and that front-office needs are addressed promptly.

Branch Operations & Office Management

Manage office supplies, equipment, vendors, and general facilities needs.
Keep shared spaces organized, professional, and ready for use.
Develop and maintain practical office procedures, checklists, and systems to support consistent operations.
Identify operational issues, coordinate solutions, and escalate concerns when necessary.
Maintain office standards in line with internal policies and requirements.

Administrative Coordination & Team Support

Support the onboarding of new advisors and staff, including workspace preparation, systems-access coordination, and scheduling.
Coordinate internal meetings, calendars, office communications, and team activities.
Maintain organized filing systems, records, and operational documentation.
Keep daily workflows moving efficiently across advisors and support teams.
Coordinate with head office, compliance teams, and other internal contacts as needed.
Support branch leadership with administrative tasks and operational follow-ups.

Recruitment Support & University Relations

Develop and maintain relationships with local universities, career centres, and student associations.
Build the branch’s visibility and reputation among students and recent graduates through campus outreach and engagement.
Coordinate participation in university career fairs.
Organize sponsorships of university case competitions and coordinate related activities.
Conduct preliminary resume screening based on established role requirements.
Coordinate interviews, candidate communications, and recruitment follow-ups with the hiring team.

Marketing Coordination & Campaign Tracking

Coordinate marketing campaigns managed by external agencies, keeping timelines, deliverables, and follow-ups organized.
Review daily campaign results across Meta and Google Ads and flag performance concerns for discussion.
Track marketing spending against approved budgets.
Compile and organize campaign results into clear reports for branch leadership.
Act as the primary liaison with marketing agencies for campaign updates, corrections, creative revisions, and other required changes.
Coordinate internal reviews and any required approvals before marketing materials or campaign changes are published.

Vendor & Office Liaison

Act as the primary contact for building management, cleaning services, IT support, and other office vendors.
Coordinate service appointments, maintenance requests, and equipment support.
Track outstanding requests and follow through to ensure timely resolution.
Maintain clear communication with external partners to support reliable office operations.

What We’re Looking For

Experience in office management, branch coordination, administrative operations, or a similar hands-on support role.
Willingness to manage the reception desk while taking ownership of broader branch responsibilities.
Strong organizational and multitasking skills, with close attention to detail and follow-through.
Professional communication skills and a welcoming, client-focused approach.
Ability to work independently, prioritize competing demands, and resolve day-to-day issues.
Confidence coordinating with advisors, colleagues, candidates, university contacts, vendors, and external agencies.
Comfort tracking budgets, organizing performance data, and preparing clear summaries.
Sound judgment, discretion, and professionalism when handling confidential information.
Comfort working in a regulated, professional office environment.
Experience supporting recruitment, campus outreach, or marketing coordination is an asset.

Key Attributes for Success

Hands-on ownership: Comfortable handling front-desk responsibilities while keeping broader office priorities moving.
Proactive approach: Anticipates needs and addresses issues before they disrupt the team.
Reliability: Follows through consistently and keeps commitments.
Calm under pressure: Remains organized and professional when priorities shift.
Accountability: Takes responsibility for tasks from initial request through completion.
Team-first mindset: Willing to step in wherever needed to support clients, advisors, and colleagues.

Why This Role Matters

This role connects the branch’s front-office experience with the coordination that keeps the business running. You will help ensure clients feel welcome, advisors have the support they need, and operational details receive consistent attention.

Your contribution will extend beyond daily office management to supporting recruitment, strengthening university relationships, and keeping marketing activities organized and accountable, all while maintaining a professional, well-run branch.

Apply About employer

More about this job

Responsibilities

Manage reception and day-to-day branch operations, including client service, office facilities, administrative workflows, vendor coordination, and support for advisors and staff. Coordinate recruitment and university outreach, and organize marketing campaigns, budgets, performance tracking, and reporting.

Requirements

Candidates should have experience in office management, branch coordination, administrative operations, or a similar hands-on support role, with strong organization, communication, follow-through, and independent prioritization skills. Professionalism, discretion, comfort in a regulated office, and confidence coordinating with clients, colleagues, candidates, vendors, universities, and agencies are expected; recruitment, campus outreach, or marketing experience is an asset.

Skills

Office Management
Reception
Client Service
Administrative Coordination
Branch Operations
Recruitment Coordination
University Relations
Marketing Coordination
Campaign Tracking
Budget Tracking
Vendor Management
Scheduling
Communication
Organization
Multitasking
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Manulife Wealth
Financial Services
Branch Operations
Office Management
Reception Desk
Client Experience
Administrative Coordination
Advisor Onboarding
Recruitment Support
University Relations
Campus Outreach
Career Fairs
Resume Screening
Marketing Campaigns
Meta Ads
Google Ads
Campaign Performance
Marketing Budgets
Campaign Reporting
External Agencies
Vendor Management
Facilities Coordination
Compliance
Operational Documentation
Confidential Information

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