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Added 13 mins ago
HO
Senior Manager, Community and Access
House of Friendship
Kitchener, ON
- Full-time
This full-time position offers 37.5 hours per week. Schedule is generally weekday, daytime hours. Flexibility required, including some evening and weekend hours to support special…
Added 28 mins ago
Mental Health Clinician, Geriatric Psychiatry
Sinai Health
Toronto, ON
Excellent organizational, communication, time management and interpersonal skills, along with ability to work effectively as a team member in a dynamic, inter-professional environment
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Health Safety and Wellness Manager
Conestoga Meats
Breslau, ON
We invest in our employee’s potential and value to the company by providing professional development and training for all roles and succession planning to align job interests and potential.…
Added 28 mins ago
Supported Living Team Lead
Aptus Treatment Centre
ON
…change, and celebrate the developmental wins of the people you support every chance you can. Overall, you will have a direct impact on improving the lives of our clients, their families,…
Added 29 mins ago
KP
SCHOOL PSYCHOLOGIST/ PSYCHOLOGICAL ASSOCIATE
Kawartha Pine Ridge District School Board
Peterborough, ON
- Full-time
Job Title: School Psychologist/Psychological Associate Job Type: Full-time, Permanent, 35 hours per week, 10 months + 10 days per year, existing vacancyLocation: Education Centre (1994…
Added 29 mins ago
SS
General Manager - Steel & Construction Industry
Summit Search Group
Burlington, ON
- Full-time
This role commands the full Ontario operation, providing high‑level direction across sales, estimating, project delivery, detailing, fabrication, logistics, and installation. With multiple…
Added 43 mins ago
B
Senior Audit Manager - Capital Markets
BMO
Toronto, ON · FCP
- Full-time
Conducts audit engagements supporting Capital Markets, Treasury, and related support functions to critically assess management and internal control processes, approving the nature, extent…
Added 43 mins ago
K
Senior Manager – Audit Quality
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Perth, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Swift Current, SK · Edmonton, Alberta · Langley, British Columbia · Kanata, Ontario
- Full-time
Support DPP Leadership with frequent and detailed regulatory reporting, having direct exposure to various key stakeholders outside the firm.
Added 43 mins ago
LC
Asset Protection Representative
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Toronto, ON
- Full-time
We are hiring a full-time Asset Protection Representative at LSL #1174 – 270 The Kingsway, Toronto, Ontario, M9A 3T7. This position requires open availability based on store hours,…
Added 43 mins ago
QP
Sales Assistant - 18 Month Contract
QuadReal Property Group
Vancouver, BC
- Full-time
Support a calm, courteous, and professional visitor experience at all times.
Added 58 mins ago
G
Mechanical Engineer (Project Manager II)
Go2STAFFING
Vaughan, ON
- Full-time
This is an excellent opportunity for an experienced mechanical building services professional who combines strong technical knowledge with project management expertise, leadership…
Added 58 mins ago
PB
Director of SEO
Powered by search
Remote, Canada
- Full-time
- Remote
If you’re a senior SEO leader who wants full accountability for growth, client outcomes, and team performance, this role is designed for you.
Added 58 mins ago
TT
RETAIL STORE ASSOCIATE PART TIME WINNERS SOUTHCENTRE MALL
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Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 58 mins ago
Indigenous Engagement Coordinator, MOP (Contract)
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Burnaby, BC
With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil…
Added 58 mins ago
Senior Integration & BI Developer
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With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil…
Added 58 mins ago
R
Manager, Business Management & Optimization
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- Full-time
…Trusteeship, Recordkeeping, Fund Accounting, and operational support…
Added 1 hour ago
SC
General Accountant - 6273E
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- Full-time
One full-time contract General Accountant position available, starting on December 07, 2026, and ending on June 11, 2027, working 37.5 hours per week.
Added 1 hour ago
GO
Bilingual Family Court Conciliation Clinician
Government of Prince Edward Island
Charlottetown, PE
- $84,845 to $104,442 CAD / year
- Full-time
…Assessments (PAA) and Views of the Child reports in complex parenting time and decision- making matters. The incumbent is responsible for providing recommendations and direction in complex…
Added 1 hour ago
MW
Office Manager
Manulife Wealth
Calgary, AB
- Full-time
Welcome clients and guests, answer and direct telephone calls, and maintain a professional, welcoming reception area.
Added 1 hour ago
Code Compliance Officer
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Added 1 hour ago
Development Manager, Land Development
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This is an opportunity for a results-driven development professional to lead the delivery of assigned residential communities, owning the schedule and land development budget from…
Added 1 hour ago
TS
Nursing Manager
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Calgary, AB
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 hour ago
AY
Behavioural Health Practitioner
Amal Youth and Family Centre
St. John's, NL
- Full-time
…Health? We are seeking a compassionate, energetic, and motivated professional to join our growing team in a dynamic full-time clinical setting. This is an opportunity to work alongside an…
Added 1 hour ago
M
Consulting and Corporate Services Sourcing Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
6+ years of progressive procurement or strategic sourcing experience, including Consulting/professional services and/or Corporate Services sourcing, direct negotiations and contracting.
Added 1 hour ago
FW
ACCOUNTING CLERK (SUDBURY)
Fisher Wavy Inc.
Sudbury, ON · Greater Sudbury Metropolitan Area
- Full-time
…to join our team in Sudbury, Ontario. In this role, you will support the company’s daily accounting and administrative operations, including accounts receivable, accounts payable, general…

Manulife Wealth

Office Manager

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Operations Manager – Manulife Wealth Branch

Location: 355 4 Ave SW, Calgary, AB, T2P 0H9

Company: Manulife Wealth

Employment Type: Full-time

Work Arrangement: In person

About the Role

We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines front-office responsibilities with office management, administrative coordination, recruitment support, and marketing coordination.

From greeting clients and answering calls to coordinating office workflows, building university relationships, and tracking marketing campaigns, you will help ensure the office operates smoothly and professionally. Reception coverage is an ongoing part of the position, alongside broader operational responsibilities.

Key Responsibilities

Reception & Client Experience

Manage the reception desk and serve as the first point of contact for clients, visitors, and incoming inquiries.
Welcome clients and guests, answer and direct telephone calls, and maintain a professional, welcoming reception area.
Coordinate meeting-room bookings and prepare rooms for client appointments and internal meetings.
Handle incoming and outgoing mail, couriers, and deliveries.
Ensure the office is ready for business each day and that front-office needs are addressed promptly.

Branch Operations & Office Management

Manage office supplies, equipment, vendors, and general facilities needs.
Keep shared spaces organized, professional, and ready for use.
Develop and maintain practical office procedures, checklists, and systems to support consistent operations.
Identify operational issues, coordinate solutions, and escalate concerns when necessary.
Maintain office standards in line with internal policies and requirements.

Administrative Coordination & Team Support

Support the onboarding of new advisors and staff, including workspace preparation, systems-access coordination, and scheduling.
Coordinate internal meetings, calendars, office communications, and team activities.
Maintain organized filing systems, records, and operational documentation.
Keep daily workflows moving efficiently across advisors and support teams.
Coordinate with head office, compliance teams, and other internal contacts as needed.
Support branch leadership with administrative tasks and operational follow-ups.

Recruitment Support & University Relations

Develop and maintain relationships with local universities, career centres, and student associations.
Build the branch’s visibility and reputation among students and recent graduates through campus outreach and engagement.
Coordinate participation in university career fairs.
Organize sponsorships of university case competitions and coordinate related activities.
Conduct preliminary resume screening based on established role requirements.
Coordinate interviews, candidate communications, and recruitment follow-ups with the hiring team.

Marketing Coordination & Campaign Tracking

Coordinate marketing campaigns managed by external agencies, keeping timelines, deliverables, and follow-ups organized.
Review daily campaign results across Meta and Google Ads and flag performance concerns for discussion.
Track marketing spending against approved budgets.
Compile and organize campaign results into clear reports for branch leadership.
Act as the primary liaison with marketing agencies for campaign updates, corrections, creative revisions, and other required changes.
Coordinate internal reviews and any required approvals before marketing materials or campaign changes are published.

Vendor & Office Liaison

Act as the primary contact for building management, cleaning services, IT support, and other office vendors.
Coordinate service appointments, maintenance requests, and equipment support.
Track outstanding requests and follow through to ensure timely resolution.
Maintain clear communication with external partners to support reliable office operations.

What We’re Looking For

Experience in office management, branch coordination, administrative operations, or a similar hands-on support role.
Willingness to manage the reception desk while taking ownership of broader branch responsibilities.
Strong organizational and multitasking skills, with close attention to detail and follow-through.
Professional communication skills and a welcoming, client-focused approach.
Ability to work independently, prioritize competing demands, and resolve day-to-day issues.
Confidence coordinating with advisors, colleagues, candidates, university contacts, vendors, and external agencies.
Comfort tracking budgets, organizing performance data, and preparing clear summaries.
Sound judgment, discretion, and professionalism when handling confidential information.
Comfort working in a regulated, professional office environment.
Experience supporting recruitment, campus outreach, or marketing coordination is an asset.

Key Attributes for Success

Hands-on ownership: Comfortable handling front-desk responsibilities while keeping broader office priorities moving.
Proactive approach: Anticipates needs and addresses issues before they disrupt the team.
Reliability: Follows through consistently and keeps commitments.
Calm under pressure: Remains organized and professional when priorities shift.
Accountability: Takes responsibility for tasks from initial request through completion.
Team-first mindset: Willing to step in wherever needed to support clients, advisors, and colleagues.

Why This Role Matters

This role connects the branch’s front-office experience with the coordination that keeps the business running. You will help ensure clients feel welcome, advisors have the support they need, and operational details receive consistent attention.

Your contribution will extend beyond daily office management to supporting recruitment, strengthening university relationships, and keeping marketing activities organized and accountable, all while maintaining a professional, well-run branch.

Apply About employer

More about this job

Responsibilities

Manage reception and day-to-day branch operations, including client service, office facilities, administrative workflows, vendor coordination, and support for advisors and staff. Coordinate recruitment and university outreach, and organize marketing campaigns, budgets, performance tracking, and reporting.

Requirements

Candidates should have experience in office management, branch coordination, administrative operations, or a similar hands-on support role, with strong organization, communication, follow-through, and independent prioritization skills. Professionalism, discretion, comfort in a regulated office, and confidence coordinating with clients, colleagues, candidates, vendors, universities, and agencies are expected; recruitment, campus outreach, or marketing experience is an asset.

Skills

Office Management
Reception
Client Service
Administrative Coordination
Branch Operations
Recruitment Coordination
University Relations
Marketing Coordination
Campaign Tracking
Budget Tracking
Vendor Management
Scheduling
Communication
Organization
Multitasking
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Manulife Wealth
Financial Services
Branch Operations
Office Management
Reception Desk
Client Experience
Administrative Coordination
Advisor Onboarding
Recruitment Support
University Relations
Campus Outreach
Career Fairs
Resume Screening
Marketing Campaigns
Meta Ads
Google Ads
Campaign Performance
Marketing Budgets
Campaign Reporting
External Agencies
Vendor Management
Facilities Coordination
Compliance
Operational Documentation
Confidential Information

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