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Added 9 mins ago
E
Supervisor, Plant Operations & Maintenance
EllisDon
ON · Ontario Projects
- Full-time
Plan, coordinate, and supervise preventive maintenance programs and corrective maintenance activities across building systems and infrastructure.
Added 9 mins ago
Advisor Associate - Hamilton
Scotiabank
Hamilton, ON
…initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are following governing regulations, internal policies and…
Added 9 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 9 mins ago
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Senior Director, People Operations
Boldr
Remote, Canada
- Full-time
- Remote
Own the budget for People Operations, Total Rewards, and Business Partnering, including people, systems, and vendor costs, and ensure it meets company requirements.
Added 9 mins ago
SS
Human Resources Generalist\Conseiller(ère) en Ressources Humaine
Samuel, Son & Co.
Laval, QC
- Full-time
Work closely with the Operations Manager to support operational requirements and human resources initiatives.
Added 9 mins ago
AC
Intermediate Electrical Engineering Project Manager
Accenture Construct
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking an experienced Project Manager to lead the delivery of complex infrastructure construction projects based in Ottawa. This role is responsible for managing projects from…
Added 24 mins ago
SP
Resident Manager
Sifton Properties Limited
London, ON
- Full-time
…development, health and well-being. For generations, we’ve been in the business of building communities for people to live, work and…
Added 24 mins ago
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Contracts Specialist
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Act as the day to day advisor to the Business Development and Program Management team on contractual matters related to commercial transactions applicable to the Satellite Systems business…
Added 24 mins ago
Maintenance Millwright 433A
Smurfit Westrock
Toronto, ON
…Shifts rotate weekly. The position reports to the Maintenance Manager. Starting wage for a certified Millwright is $44.37. Shift premiums for…
Added 24 mins ago
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Legal Counsel
Solink
Remote, Canada
- $116,659 to $170,000 CAD / year
- Full-time
- Remote
Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to…
Added 24 mins ago
Senior Product Manager, Serverless Compute
Amazon
Vancouver, BC
We're looking for a product manager who is passionate about solving customer problems and has demonstrated success in turning ambiguous customer needs into successful products. In this…
Added 24 mins ago
UH
Cogito Business Intelligence Analyst, Cogito Reporting
University Health Network
Toronto, ON
- Full-time
The Cogito Business Intelligence (BI) Analyst reports to the Program Manager, Cogito Reporting. By working closely with Cogito Business Intelligence Developers and clinical/business…
Added 24 mins ago
IB
e-Commerce Coordinator
Indigo Books & Music
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
We Will Be Systems Thinking, Data Driven and AI enabled
Added 25 mins ago
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Senior Project Manager - Industrial Water
Veolia | Water Tech
Oakville, ON
- Full-time
Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to…
Added 25 mins ago
FR
Operational Excellence Manager (Senior)
Foresight Recruitment Group
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
We are recruiting a Senior Manager, Operational Excellence for an established commercial real estate owner. This role will help improve building operations across a national portfolio of…
Added 25 mins ago
ZI
Compliance and Certification Specialist
ZenaTech Inc.
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…expanding in both the U.S. and Canada, our unmanned aerial systems (UAS) are transforming how industries gather data, spray crops, and monitor assets. To support our expansion and ensure…
Added 25 mins ago
EB
Director, Internal Audit (Information Technology)
EQ Bank
Toronto, ON
- Full-time
…developing and implementing audit coverage for new technology systems/applications in line with the Bank’s strategic initiatives. This may involve auditing of certain Bank projects.…
Added 39 mins ago
T
Actuarial Analyst II
TD
Toronto, ON
- Full-time
Reporting to the Pricing Manager, the Actuarial Analyst plays a key role in the end-to-end execution of pricing strategies and rate changes. The Analyst contributes to the on-going and…
Added 39 mins ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 39 mins ago
T
IT Build Analyst II (System Support)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 39 mins ago
T
Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 39 mins ago
JS
Payments Implementation Specialist - Canada
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
…solutions for new and existing clients. This role reports to the Manager of Jonas Club Payments and works closely with Project Managers to keep implementations moving and clients set up for…
Added 39 mins ago
MD
Statewide Fraud Controls Manager Agency Implementation Support - State Prog Admin Manager Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Statewide Fraud Controls Manager Agency Implementation Support
Added 39 mins ago
1K
Community Manager
100 Kellogg Lane
London, ON
- Full-time
As a community manager, your role will be critical in building and maintaining a vibrant online community for our business. You will develop and manage our online social media platforms,…
Added 40 mins ago
AS
Consultant, Business Controls
Apex Systems
Toronto, ON
- $72 to $77 USD / hour
- Contract
Apex Systems is seeking a Business Controls Consultant to join a leading financial services organization in Toronto. Reporting to the Senior Director, Business Controls, this role supports…

Manulife Wealth

Office Manager

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Operations Manager – Manulife Wealth Branch

Location: 355 4 Ave SW, Calgary, AB, T2P 0H9

Company: Manulife Wealth

Employment Type: Full-time

Work Arrangement: In person

About the Role

We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines front-office responsibilities with office management, administrative coordination, recruitment support, and marketing coordination.

From greeting clients and answering calls to coordinating office workflows, building university relationships, and tracking marketing campaigns, you will help ensure the office operates smoothly and professionally. Reception coverage is an ongoing part of the position, alongside broader operational responsibilities.

Key Responsibilities

Reception & Client Experience

Manage the reception desk and serve as the first point of contact for clients, visitors, and incoming inquiries.
Welcome clients and guests, answer and direct telephone calls, and maintain a professional, welcoming reception area.
Coordinate meeting-room bookings and prepare rooms for client appointments and internal meetings.
Handle incoming and outgoing mail, couriers, and deliveries.
Ensure the office is ready for business each day and that front-office needs are addressed promptly.

Branch Operations & Office Management

Manage office supplies, equipment, vendors, and general facilities needs.
Keep shared spaces organized, professional, and ready for use.
Develop and maintain practical office procedures, checklists, and systems to support consistent operations.
Identify operational issues, coordinate solutions, and escalate concerns when necessary.
Maintain office standards in line with internal policies and requirements.

Administrative Coordination & Team Support

Support the onboarding of new advisors and staff, including workspace preparation, systems-access coordination, and scheduling.
Coordinate internal meetings, calendars, office communications, and team activities.
Maintain organized filing systems, records, and operational documentation.
Keep daily workflows moving efficiently across advisors and support teams.
Coordinate with head office, compliance teams, and other internal contacts as needed.
Support branch leadership with administrative tasks and operational follow-ups.

Recruitment Support & University Relations

Develop and maintain relationships with local universities, career centres, and student associations.
Build the branch’s visibility and reputation among students and recent graduates through campus outreach and engagement.
Coordinate participation in university career fairs.
Organize sponsorships of university case competitions and coordinate related activities.
Conduct preliminary resume screening based on established role requirements.
Coordinate interviews, candidate communications, and recruitment follow-ups with the hiring team.

Marketing Coordination & Campaign Tracking

Coordinate marketing campaigns managed by external agencies, keeping timelines, deliverables, and follow-ups organized.
Review daily campaign results across Meta and Google Ads and flag performance concerns for discussion.
Track marketing spending against approved budgets.
Compile and organize campaign results into clear reports for branch leadership.
Act as the primary liaison with marketing agencies for campaign updates, corrections, creative revisions, and other required changes.
Coordinate internal reviews and any required approvals before marketing materials or campaign changes are published.

Vendor & Office Liaison

Act as the primary contact for building management, cleaning services, IT support, and other office vendors.
Coordinate service appointments, maintenance requests, and equipment support.
Track outstanding requests and follow through to ensure timely resolution.
Maintain clear communication with external partners to support reliable office operations.

What We’re Looking For

Experience in office management, branch coordination, administrative operations, or a similar hands-on support role.
Willingness to manage the reception desk while taking ownership of broader branch responsibilities.
Strong organizational and multitasking skills, with close attention to detail and follow-through.
Professional communication skills and a welcoming, client-focused approach.
Ability to work independently, prioritize competing demands, and resolve day-to-day issues.
Confidence coordinating with advisors, colleagues, candidates, university contacts, vendors, and external agencies.
Comfort tracking budgets, organizing performance data, and preparing clear summaries.
Sound judgment, discretion, and professionalism when handling confidential information.
Comfort working in a regulated, professional office environment.
Experience supporting recruitment, campus outreach, or marketing coordination is an asset.

Key Attributes for Success

Hands-on ownership: Comfortable handling front-desk responsibilities while keeping broader office priorities moving.
Proactive approach: Anticipates needs and addresses issues before they disrupt the team.
Reliability: Follows through consistently and keeps commitments.
Calm under pressure: Remains organized and professional when priorities shift.
Accountability: Takes responsibility for tasks from initial request through completion.
Team-first mindset: Willing to step in wherever needed to support clients, advisors, and colleagues.

Why This Role Matters

This role connects the branch’s front-office experience with the coordination that keeps the business running. You will help ensure clients feel welcome, advisors have the support they need, and operational details receive consistent attention.

Your contribution will extend beyond daily office management to supporting recruitment, strengthening university relationships, and keeping marketing activities organized and accountable, all while maintaining a professional, well-run branch.

Apply About employer

More about this job

Responsibilities

Manage reception and day-to-day branch operations, including client service, office facilities, administrative workflows, vendor coordination, and support for advisors and staff. Coordinate recruitment and university outreach, and organize marketing campaigns, budgets, performance tracking, and reporting.

Requirements

Candidates should have experience in office management, branch coordination, administrative operations, or a similar hands-on support role, with strong organization, communication, follow-through, and independent prioritization skills. Professionalism, discretion, comfort in a regulated office, and confidence coordinating with clients, colleagues, candidates, vendors, universities, and agencies are expected; recruitment, campus outreach, or marketing experience is an asset.

Skills

Office Management
Reception
Client Service
Administrative Coordination
Branch Operations
Recruitment Coordination
University Relations
Marketing Coordination
Campaign Tracking
Budget Tracking
Vendor Management
Scheduling
Communication
Organization
Multitasking
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Manulife Wealth
Financial Services
Branch Operations
Office Management
Reception Desk
Client Experience
Administrative Coordination
Advisor Onboarding
Recruitment Support
University Relations
Campus Outreach
Career Fairs
Resume Screening
Marketing Campaigns
Meta Ads
Google Ads
Campaign Performance
Marketing Budgets
Campaign Reporting
External Agencies
Vendor Management
Facilities Coordination
Compliance
Operational Documentation
Confidential Information

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