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Added 5 mins ago
A
New Accounts Administrator
Aviso
Vancouver, BC
- $46,000 to $55,000 CAD / year
- Full-time
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and…
Added 5 mins ago
Receptionist
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…managers? We are looking for a Receptionist to join our Office Services Team. If you are a highly organized individual, great with people, find it exhilarating to work in a busy…
Added 5 mins ago
Manager of Revenue
the Town of the Blue Mountains
Thornbury, ON
Reporting to the Director of Corporate and Financial Services, the Manager of Revenue is responsible for the administration of the Town's property taxation, assessment, and revenue…
Added 5 mins ago
O
Maintenance Coordinator
Orbia
St. Albert, AB
- $27 CAD / hour
- Full-time
…embedded throughout our manufacturing processes. Be part of our shared mission with Orbia to Advance Life Around the…
Added 5 mins ago
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AI Development Manager
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
Boeing Vancouver is seeking an AI Development Manager to join the Boeing Global Services (BGS) - Digital Services Technology organization, reporting to the Senior Manager of AI & Analytics.
Added 6 mins ago
TS
Nursing Manager
The Salvation Army in Canada
Calgary, AB
- Part-time
Collaborating ensuring communication with the Manager of Hospice Operations/Hospice Access regarding; (a) Admissions that may require special considerations (b)Transfers of Residential…
Added 20 mins ago
CU
Executive Assistant to the Chief Corporate Officer
Credit Union Central of Manitoba
Winnipeg, MB
- $62,845.82 to $69,688.2 CAD / year
- Full-time
The Chief Corporate Officer is the role's primary executive client and direct manager. The Executive Assistant has a dotted-line relationship to the Senior Executive Assistant & Governance…
Added 20 mins ago
AG
Senior Manager, HR Operations
Altus Group
Toronto, ON
- Full-time
HR Operations experience. Experience in HR operations, HR shared services, HR systems or a highly operational HR role supporting employee lifecycle processes in a complex organization.
Added 21 mins ago
Project Manager - International Fan Engagement
EXL
Canada
Summary: The Project Manager will be responsible for overseeing and managing key marketing projects within our global sports league. This role requires a dynamic individual with a passion…
Added 35 mins ago
Occupational Therapist Degree Senior
HealthCareersInSask.ca
Saskatoon, SK
Job Description: Under the direction of the Manager of Occupational Therapy, the Senior Occupational Therapist directs, supervises and promotes the activities of the designated unit to…
Added 36 mins ago
CSSR3
UFA Co-operative Ltd.
Grande Prairie, AB
Reporting to the Store Manager or Assistant Store Manager, the Customer Sales & Service Representative (CSSR) delivers exceptional customer service while supporting the sale of agricultural…
Added 36 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 36 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Caistor Centre, ON
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 36 mins ago
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Senior Director, People Operations
Boldr
Remote, Canada
- Full-time
- Remote
Direct compensation cycles with rigor and clarity: timelines, manager enablement, auditability, and clear communication.
Added 36 mins ago
Registered Nurse (N2) - Surgery - L2/B2/NFA/PAC
Winnipeg Regional Health Authority
Winnipeg, MB
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a…
Added 50 mins ago
Senior Product Manager, Serverless Compute
Amazon
Vancouver, BC
Amazon Web Services (AWS) is looking for a Senior Product Manager to join our Serverless Compute team. Our team owns the products that make it radically easier for builders to build…
Added 51 mins ago
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Senior Project Manager - Industrial Water
Veolia | Water Tech
Oakville, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 51 mins ago
R
Data Steward (97890EB)
Referment
Montreal, QC
- Full-time
…trade, manage risk and run their financing businesses on a shared, governed data foundation. The role sits where financial-market data meets AI: the team builds the data products and…
Added 1 hour ago
Program Engagement Co-Facilitator - Youth Wellness Hubs Ontario
CAMH
Toronto, ON
Youth Wellness Hubs Ontario (YWHO, www.youthhubs.ca) is an Integrated Youth Services (IYS) initiative designed to address the service gaps in the youth mental health and substance use…
Added 1 hour ago
Program Engagement Co-Facilitator - Youth Wellness Hubs Ontario
CAMH
Toronto, ON
Youth Wellness Hubs Ontario (YWHO, www.youthhubs.ca) is an Integrated Youth Services (IYS) initiative designed to address the service gaps in the youth mental health and substance use…
Added 1 hour ago
T
Financial Planner
TD
Mississauga, ON
- Full-time
Collaborating with your team to achieve shared objectives while enhancing the client experience and demonstrating a commitment to service excellence
Added 1 hour ago
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Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
The Sourcing Manager leads competitive sourcing events, supplier selection, due diligence, negotiation, contracting activities, and category initiatives while applying BMO's procurement,…
Added 1 hour ago
B
Directeur(rice) Principal(e), Gestion Relationnelle
BMO
Sherbrooke, QC
- Full-time
…conseiller de confiance, nous proposons une gamme complète de services bancaires commerciaux, notamment le financement, la gestion de trésorerie, la gestion des liquidités, le financement…
Added 1 hour ago
B
Sourcing Associate, Human Resources Category
BMO
Toronto, ON · YNG
- Full-time
HR category or HR services sourcing experience, including recruitment, learning and development, compensation and benefits, or HR technology, is an asset.
Added 1 hour ago
B
Associate, Commercial Banking (Public Sector Group)
BMO
Toronto, ON · FCP
- Full-time
Our clients’ needs span the full range of BMO’s services so Associates play an important role in assessing needs and partnering with Treasury and Payments Solutions, Debt Capital Markets,…

Manulife Wealth

Office Manager

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Operations Manager – Manulife Wealth Branch

Location: 355 4 Ave SW, Calgary, AB, T2P 0H9

Company: Manulife Wealth

Employment Type: Full-time

Work Arrangement: In person

About the Role

We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines front-office responsibilities with office management, administrative coordination, recruitment support, and marketing coordination.

From greeting clients and answering calls to coordinating office workflows, building university relationships, and tracking marketing campaigns, you will help ensure the office operates smoothly and professionally. Reception coverage is an ongoing part of the position, alongside broader operational responsibilities.

Key Responsibilities

Reception & Client Experience

Manage the reception desk and serve as the first point of contact for clients, visitors, and incoming inquiries.
Welcome clients and guests, answer and direct telephone calls, and maintain a professional, welcoming reception area.
Coordinate meeting-room bookings and prepare rooms for client appointments and internal meetings.
Handle incoming and outgoing mail, couriers, and deliveries.
Ensure the office is ready for business each day and that front-office needs are addressed promptly.

Branch Operations & Office Management

Manage office supplies, equipment, vendors, and general facilities needs.
Keep shared spaces organized, professional, and ready for use.
Develop and maintain practical office procedures, checklists, and systems to support consistent operations.
Identify operational issues, coordinate solutions, and escalate concerns when necessary.
Maintain office standards in line with internal policies and requirements.

Administrative Coordination & Team Support

Support the onboarding of new advisors and staff, including workspace preparation, systems-access coordination, and scheduling.
Coordinate internal meetings, calendars, office communications, and team activities.
Maintain organized filing systems, records, and operational documentation.
Keep daily workflows moving efficiently across advisors and support teams.
Coordinate with head office, compliance teams, and other internal contacts as needed.
Support branch leadership with administrative tasks and operational follow-ups.

Recruitment Support & University Relations

Develop and maintain relationships with local universities, career centres, and student associations.
Build the branch’s visibility and reputation among students and recent graduates through campus outreach and engagement.
Coordinate participation in university career fairs.
Organize sponsorships of university case competitions and coordinate related activities.
Conduct preliminary resume screening based on established role requirements.
Coordinate interviews, candidate communications, and recruitment follow-ups with the hiring team.

Marketing Coordination & Campaign Tracking

Coordinate marketing campaigns managed by external agencies, keeping timelines, deliverables, and follow-ups organized.
Review daily campaign results across Meta and Google Ads and flag performance concerns for discussion.
Track marketing spending against approved budgets.
Compile and organize campaign results into clear reports for branch leadership.
Act as the primary liaison with marketing agencies for campaign updates, corrections, creative revisions, and other required changes.
Coordinate internal reviews and any required approvals before marketing materials or campaign changes are published.

Vendor & Office Liaison

Act as the primary contact for building management, cleaning services, IT support, and other office vendors.
Coordinate service appointments, maintenance requests, and equipment support.
Track outstanding requests and follow through to ensure timely resolution.
Maintain clear communication with external partners to support reliable office operations.

What We’re Looking For

Experience in office management, branch coordination, administrative operations, or a similar hands-on support role.
Willingness to manage the reception desk while taking ownership of broader branch responsibilities.
Strong organizational and multitasking skills, with close attention to detail and follow-through.
Professional communication skills and a welcoming, client-focused approach.
Ability to work independently, prioritize competing demands, and resolve day-to-day issues.
Confidence coordinating with advisors, colleagues, candidates, university contacts, vendors, and external agencies.
Comfort tracking budgets, organizing performance data, and preparing clear summaries.
Sound judgment, discretion, and professionalism when handling confidential information.
Comfort working in a regulated, professional office environment.
Experience supporting recruitment, campus outreach, or marketing coordination is an asset.

Key Attributes for Success

Hands-on ownership: Comfortable handling front-desk responsibilities while keeping broader office priorities moving.
Proactive approach: Anticipates needs and addresses issues before they disrupt the team.
Reliability: Follows through consistently and keeps commitments.
Calm under pressure: Remains organized and professional when priorities shift.
Accountability: Takes responsibility for tasks from initial request through completion.
Team-first mindset: Willing to step in wherever needed to support clients, advisors, and colleagues.

Why This Role Matters

This role connects the branch’s front-office experience with the coordination that keeps the business running. You will help ensure clients feel welcome, advisors have the support they need, and operational details receive consistent attention.

Your contribution will extend beyond daily office management to supporting recruitment, strengthening university relationships, and keeping marketing activities organized and accountable, all while maintaining a professional, well-run branch.

Apply About employer

More about this job

Responsibilities

Manage reception and day-to-day branch operations, including client service, office facilities, administrative workflows, vendor coordination, and support for advisors and staff. Coordinate recruitment and university outreach, and organize marketing campaigns, budgets, performance tracking, and reporting.

Requirements

Candidates should have experience in office management, branch coordination, administrative operations, or a similar hands-on support role, with strong organization, communication, follow-through, and independent prioritization skills. Professionalism, discretion, comfort in a regulated office, and confidence coordinating with clients, colleagues, candidates, vendors, universities, and agencies are expected; recruitment, campus outreach, or marketing experience is an asset.

Skills

Office Management
Reception
Client Service
Administrative Coordination
Branch Operations
Recruitment Coordination
University Relations
Marketing Coordination
Campaign Tracking
Budget Tracking
Vendor Management
Scheduling
Communication
Organization
Multitasking
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Manulife Wealth
Financial Services
Branch Operations
Office Management
Reception Desk
Client Experience
Administrative Coordination
Advisor Onboarding
Recruitment Support
University Relations
Campus Outreach
Career Fairs
Resume Screening
Marketing Campaigns
Meta Ads
Google Ads
Campaign Performance
Marketing Budgets
Campaign Reporting
External Agencies
Vendor Management
Facilities Coordination
Compliance
Operational Documentation
Confidential Information

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