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Added 6 hours ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
As a Senior Associate – Cyber Security Forward Deployed you are a multi-faceted technologist. You lean heavily into using AI, are comfortable working in a client’s environment, writing…
Added 6 hours ago
EI
Test Automation Technologist
Ecolab Inc.
Calgary, AB
- Full-time
Support the installation, commissioning, and maintenance of automation equipment and test infrastructure.
Added 8 hours ago
ML
Senior Litigation Lawyer
ME Law - Business Litigation Lawyers
Toronto, ON
- Full-time
…functions are not the responsibility of the Senior Counsel. The infrastructure has been designed and continues to be refined to support a high-performance litigation practice at…
Added 8 hours ago
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Compliance Associate
Clarity
Vancouver, BC
- $100,000 to $130,000 CAD / year
- Full-time
As a Compliance Associate at Clarity, you will be an integral part of our compliance team, reporting to the Chief Compliance Officer. You will play a critical role in scaling and…
Added 10 hours ago
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Senior Associate, Building Electrical
BPA
Toronto, ON
- Full-time
BPA is more than an engineering firm - it’s a passionate team shaping the buildings and infrastructure of tomorrow. With offices across Canada, our expertise in sustainable design and…
Added 10 hours ago
EI
Test Specialist - CDU
Ecolab Inc.
Calgary, AB
- Full-time
You will also lead root cause analysis, drive corrective actions for design and manufacturing issues, and support continuous improvement initiatives. Hands-on work with instrumentation,…
Added 12 hours ago
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Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
- Full-time
…sensitive information and enabling the resilience of digital…
Added 15 hours ago
A
IT Administrator
Ausenco
Burnaby, BC
- Full-time
Provide hands-on support for hardware and software issues, including installation, configuration, and troubleshooting of laptops, printers, and peripherals
Added 17 hours ago
SA
ITS Project Manager
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The ITS Project Manager is responsible for leading the planning, coordination, execution, and delivery of technology infrastructure and technology-enabled facility projects across the…
Added 20 hours ago
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Systems Administrator III
FYidoctors
Delta, BC
- Full-time
Design, implement, and support Microsoft Azure infrastructure and cloud services
Added 21 hours ago
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IT Helpdesk Analyst
Medcan
Toronto, ON
- Full-time
The IT Support Associate is tasked with delivering top-notch technical assistance to our executives, clinical and non-clinical staff, and other corporate stakeholders. This role is pivotal…
Added 21 hours ago
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Associate Technical Specialist
Manulife
Toronto, ON
- Full-time
We are seeking an Associate Technical Specialist to join our collaborative team. Our team delivers technology infrastructure services worldwide, and this role helps provide reliable,…
Added 21 hours ago
RB
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
Research, influence and implement vendor dependency to simplify the architecture. Design and build APIs to help make use of large data sets, infrastructure and user experience.
Added 22 hours ago
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Associate, Investments and Asset Management
Forum Asset Management
Toronto, ON
- Full-time
Forum Asset Management is seeking an Associate, Investments and Asset Management to support the underwriting, due diligence and execution of new real estate investments across REIIF,…
Added 23 hours ago
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Systems Administrator III
BonLook
New Westminster, BC · Delta, BC
- Full-time
Design, implement, and support Microsoft Azure infrastructure and cloud services
Added 1 day ago
EI
Senior Quality Assurance Analyst
Echelon Insurance
Mississauga, ON
- Full-time
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 1 day ago
AC
Senior System Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
Compliance, Access Governance & Audit Readiness: Design and maintain auditable infrastructure controls aligned with corporate policies, SOX IT General Controls, ISO 27001, NIST CSF, and CIS…
Added 1 day ago
NC
Quantitative Portfolio Strategist
Nymbus Capital
Montreal, QC
- Full-time
Infrastructure & Automation: Design and maintain Python-based trading and allocation tools, integrating portfolio construction systems with Bloomberg and other venues. Enhance data…
Added 1 day ago
NC
Quantitative Portfolio Strategist
Nymbus Capital
Montreal, QC
- Full-time
Infrastructure & Automation: Design and maintain Python-based trading and allocation tools, integrating portfolio construction systems with Bloomberg and other venues. Enhance data…
Added 1 day ago
MH
Investment Associate - Infrastructure
Madison Hunt
Toronto, ON
- Full-time
Alongside its flagship infrastructure strategy, the firm is expanding its focus on the rapidly evolving AI infrastructure landscape, targeting opportunities across data centres, compute…
Added 1 day ago
Senior Quality Assurance Analyst
CAA Club Group
Mississauga, ON
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 1 day ago
Business Process & Strat. Associate Dir.
NTT DATA Services
Toronto, ON
Leads the design, delivery, and ongoing support of Business Intelligence solutions across multiple client accounts. Responsible for translating business and client requirements into…
Added 1 day ago
RT
Azure Solutions Consultant
Ripotek Technologies Inc.
Calgary, AB
- Full-time
Support sales team with technical scoping and estimation
Added 1 day ago
CI
Student Intern, IT Application Associate
Celestica International LP
Toronto, ON
- $23 to $30 CAD / hour
…platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. Working with the world’s leading…
Added 1 day ago
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Associate Technical Consultant
Worley
Calgary, AB
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…

Manulife

Associate Technical Specialist

Toronto, ON, Canada

$62,850.00 CAD - $104,750.00 CAD · Full-time

Apply About employer

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Job details

Pay: $62,850.00 CAD - $104,750.00 CAD
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 3-5 years of experience as a Technical Specialist in information systems, television, broadcasting, or a related field.
Posting language: English
Posted: Oct 9, 2026

Original job description

We are seeking an Associate Technical Specialist to join our collaborative team. Our team delivers technology infrastructure services worldwide, and this role helps provide reliable, high-quality support for live events, meetings, and audiovisual environments.

The successful candidate will bring a strong technical background and hands-on experience in audio and video production, including scheduling, equipment setup, and operating cameras, lighting, and audio equipment. The role also requires strong knowledge of systems, platforms, services, hardware, software, and technologies related to sound and visual production.

Position Responsibilities:

Manage and support the production of virtual and onsite live streams and events.
Monitor complex, high-visibility meetings to help ensure a reliable participant experience.
Respond to critical issues requiring high-priority meeting support.
Resolve meeting scheduling and room reservation issues.
Assist with testing virtual meeting and audiovisual equipment during new room installations and relocations.
Respond to support requests received through the ticketing system, email, and SMS alerts.
Troubleshoot and resolve technical issues related to conference setup and audiovisual equipment.
Contribute to the development and implementation of new meeting technology and audiovisual initiatives.

Required Qualifications:

3-5 years of experience as a Technical Specialist in information systems, television, broadcasting, or a related field.
Demonstrated experience in technical support or technical customer service.
Demonstrated experience implementing, administering, and supporting audiovisual and broadcast technologies.
Familiarity with video-conferencing hardware and software and related technologies.
Experience with video recording and streaming solutions, video and audio editing, and production.
Strong troubleshooting, communication, and customer-service skills, with the ability to support a range of users and meeting requirements.

Preferred Qualifications:

Knowledge of networking and video/VoIP protocols and their implementation.
Experience with resolving systemic and end-user issues in a VoIP/video network in a customer-facing environment.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well being and inclusion are more than just words.
As part of our distributed team, we’ll support you in crafting the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

In Office

Salary range is expected to be between

$62,850.00 CAD - $104,750.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Manage and support the production of virtual and onsite live streams and events while ensuring a reliable participant experience. Troubleshoot technical issues, resolve scheduling conflicts, and assist with the installation of audiovisual equipment.

Requirements

Requires 3-5 years of experience in technical support, broadcasting, or information systems. Candidates must demonstrate proficiency in audiovisual technologies, video conferencing hardware, and streaming solutions.

Skills

Audio production
Video production
Technical support
Audiovisual equipment
Live streaming
Troubleshooting
Customer service
Video conferencing
Hardware installation
Software administration
Networking
VoIP protocols
Broadcast technology
Audio editing
Video editing
Ticketing systems

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Technical Specialist
Audiovisual
Live Events
Video Conferencing
Streaming
Broadcasting
VoIP
Networking
Hardware
Software
Ticketing System
Production
Technical Support
Customer Service
Infrastructure
Information Systems
Audio Editing
Video Editing
Room Installation
Virtual Meetings

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