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Added 9 mins ago
CO
Member Services Clerk (Clerk B)
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups…
Added 9 mins ago
WC
Outside Sales Representative - St Catharines, On
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St. Catharines, ON
- Full-time
A day in the life of an outside sales representative:
Added 9 mins ago
WC
Outside Sales Representative - Delta, BC
Wurth Canada
Delta, BC
- Full-time
A day in the life of an outside sales representative:
Added 10 mins ago
C
Quality Assurance Associate
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- Full-time
…preventing quality issues rather than detecting them. You will support product release, coach and train operators on documentation practices, and ensure compliance with current Good…
Added 10 mins ago
PT Residential Community Living Worker - Diversity Flat| Sunday & Monday
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Added 25 mins ago
TM
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- Full-time
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Added 31 mins ago
Ecosystem Development Specialist
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…milestones, coordinating logistics, and working with stakeholders to support successful implementation and commercialization outcomes. The position represents the department on committees,…
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Strategic Professional Support Services, Capital Programs
Added 39 mins ago
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Outside Sales Representative - St Catharines, On
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St. Catharines, ON
- $65,000 to $110,000 CAD / year
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Added 39 mins ago
A
Human Resources Advisor, Recruitment
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Pointe-Claire, QC
- Full-time
Actively promote career opportunities to employees and support internal talent mobility;
Added 39 mins ago
VH
Operations Representative – Logistics
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Calgary, AB
- Full-time
Reporting to the General Manager, Operations, we are looking for an Operations Representative – Logistics, to support the physical movement of C4+ products throughout North America. With a…
Added 40 mins ago
CI
Surface Mining Representative
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AB · Woodbridge, ON · Edmonton, Alberta
- Full-time
Industry knowledge: Surface mining experience through direct field assignments, dealer engagement, customer support, or commercial roles is a plus. Understanding of mining operations,…
Added 40 mins ago
BB
Représentant(e) des services techniques à domicile (Temps plein) / Field Technical Service Representative (Full Time)
Best Buy Canada
Saint-Bruno, QC
- Full-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 40 mins ago
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Field Representative - Alcoholic Beverages
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Ottawa, ON
- Full-time
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Added 50 mins ago
Crown Attorney
Manitoba Justice
Winnipeg, MB
…to a wide variety of cases and communities, with access to support and mentorship from experts in the…
Added 1 hour ago
AC
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- Full-time
…employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol…
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Outside Sales Representative - Delta, BC
Wurth Canada
Delta, BC
- $56,000 to $90,000 CAD / year
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Added 1 hour ago
R
Production Planner
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LP
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Manulife

Associate Technical Specialist

Toronto, ON, Canada

$62,850.00 CAD - $104,750.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $62,850.00 CAD - $104,750.00 CAD
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 3-5 years of experience as a Technical Specialist in information systems, television, broadcasting, or a related field.
Posting language: English
Posted: Oct 9, 2026

Original job description

We are seeking an Associate Technical Specialist to join our collaborative team. Our team delivers technology infrastructure services worldwide, and this role helps provide reliable, high-quality support for live events, meetings, and audiovisual environments.

The successful candidate will bring a strong technical background and hands-on experience in audio and video production, including scheduling, equipment setup, and operating cameras, lighting, and audio equipment. The role also requires strong knowledge of systems, platforms, services, hardware, software, and technologies related to sound and visual production.

Position Responsibilities:

Manage and support the production of virtual and onsite live streams and events.
Monitor complex, high-visibility meetings to help ensure a reliable participant experience.
Respond to critical issues requiring high-priority meeting support.
Resolve meeting scheduling and room reservation issues.
Assist with testing virtual meeting and audiovisual equipment during new room installations and relocations.
Respond to support requests received through the ticketing system, email, and SMS alerts.
Troubleshoot and resolve technical issues related to conference setup and audiovisual equipment.
Contribute to the development and implementation of new meeting technology and audiovisual initiatives.

Required Qualifications:

3-5 years of experience as a Technical Specialist in information systems, television, broadcasting, or a related field.
Demonstrated experience in technical support or technical customer service.
Demonstrated experience implementing, administering, and supporting audiovisual and broadcast technologies.
Familiarity with video-conferencing hardware and software and related technologies.
Experience with video recording and streaming solutions, video and audio editing, and production.
Strong troubleshooting, communication, and customer-service skills, with the ability to support a range of users and meeting requirements.

Preferred Qualifications:

Knowledge of networking and video/VoIP protocols and their implementation.
Experience with resolving systemic and end-user issues in a VoIP/video network in a customer-facing environment.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well being and inclusion are more than just words.
As part of our distributed team, we’ll support you in crafting the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

In Office

Salary range is expected to be between

$62,850.00 CAD - $104,750.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Manage and support the production of virtual and onsite live streams and events while ensuring a reliable participant experience. Troubleshoot technical issues, resolve scheduling conflicts, and assist with the installation of audiovisual equipment.

Requirements

Requires 3-5 years of experience in technical support, broadcasting, or information systems. Candidates must demonstrate proficiency in audiovisual technologies, video conferencing hardware, and streaming solutions.

Skills

Audio production
Video production
Technical support
Audiovisual equipment
Live streaming
Troubleshooting
Customer service
Video conferencing
Hardware installation
Software administration
Networking
VoIP protocols
Broadcast technology
Audio editing
Video editing
Ticketing systems

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Technical Specialist
Audiovisual
Live Events
Video Conferencing
Streaming
Broadcasting
VoIP
Networking
Hardware
Software
Ticketing System
Production
Technical Support
Customer Service
Infrastructure
Information Systems
Audio Editing
Video Editing
Room Installation
Virtual Meetings

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