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SE
Customer Service Representative & Office Administrator
SDR Electric, Plumbing & Heating Inc.
ON · North Augusta, ON
- Full-time
SDR Electric, Plumbing & Heating Inc. is hiring a Customer Service Representative & Office Administrator for a hybrid role based in North Augusta, Ontario, paying $20–$26 per hour based on…
Added just now
GE
Contract Warehouse Associate - Brantford
Gerrie Electric Wholesale Ltd.
Brantford, ON
- Contract
As a Warehouse Representative, you will work as part of a team and act as the face of Gerrie Electric, ensuring that products are accurately picked, packed, shipped and received. You will…
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Ultrasound Sonographer, General Procedures, Medical Imaging - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Part-time
Added just now
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The role serves as the primary commercial representative for the assigned trade(s), building and maintaining strong relationships with principals, customers, industry partners, and internal…
Added 1 hour ago
HN
Sales Representative (Amazon & B2B) Neutraceutical Industry
Herbaland Naturals
Richmond, BC
- Full-time
We are looking for a results-driven Sales Representative with hands-on Amazon experience to grow Herbaland’s Amazon business while managing our B2B wholesale channel. This role will focus…
Added 1 hour ago
CC
Assistant Route Service Sales Representative - Temporary
Cintas Canada
Ottawa, ON
- Full-time
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 1 hour ago
NS
Mammography Technologist - Diagnostic Imaging
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 1 hour ago
Senior Payroll Specialist - Canada - On Site
Vensure Employer Solutions
Westmount, QC
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations…
Added 2 hours ago
HE
Customer Service Specialist
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
…and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 2 hours ago
Operations Supervisor
David's Bridal
Winnipeg, MB
…and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as…
Added 2 hours ago
CG
Security Guard - Spare - Borden
Commissionaires Great Lakes
ON · Borden, Ontario
- Part-time
As a front-line representative of our company and client’s site you must be highly reliable, work well under pressure, able to work with minimal supervision, have the ability to multitask…
Added 2 hours ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
This role will serve as a key advisor to the Senior Director, Campus Engagement acting as their representative when required and acting as Senior Director in the incumbent's absence.
Added 2 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 3 hours ago
TS
Business Development Representative
Techspirit Solutions Inc
Mississauga, ON
- Full-time
Techspirit Solutions Inc. is seeking an experienced Business Development Representative to drive sales growth across commercial and residential technology solutions, including CCTV, AI…
Added 3 hours ago
Commercial HVAC Field Service Rep/Trainer
Human Resources
Toronto, ON
Reporting to the Manager, Technical Services & Training, the CAC Field Service Representative and Trainer is a specialist who supports heat-pump and ventilation systems. The role is…
Added 3 hours ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
Added 3 hours ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot
Canada
- Part-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 3 hours ago
O
Guest Experience Representative
OMERS
Mississauga, ON · Square One
- Part-time
We are currently looking for a highly motivated Seasonal Guest Experience Representative to join our team at Square One Shopping Centre in Mississauga.
Added 3 hours ago
M
AVP, AI
Manulife
Toronto, ON
- Full-time
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the…
Added 3 hours ago
CP
Motorola Wireless National Account Manager
Channel Partners
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be…
Added 3 hours ago
S
School Psychologist, Complex Developmental Behavioural Conditions (CDBC) - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Temporary
Added 3 hours ago
TB
Outside Sales Representative
Task Buddie Virtual Assistance Services
Toronto, ON
- Full-time
Added 3 hours ago
PH
Medical Stenographer 1, Anatomical Pathology - Lions Gate Hospital Labs
Provincial Health Services Authority
North Vancouver, BC
- Full-time
Added 3 hours ago
IH
Pharmacist
Interior Health Authority
Victoria, BC
- Full-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 3 hours ago
GR
Chemicals sales representative
G&J Resources Inc
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- Full-time

Manulife

AVP, AI

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 15, 2026
Experience: 8+ years in data science, AI/ML engineering, or applied machine learning, including significant experience leading delivery of complex AI programs at scale.
Posting language: English
Posted: Oct 29, 2026

Original job description

The AVP, AI – Group Functions AI Transformation Delivery is a senior AI leadership role responsible for leading the end-to-end delivery of AI-enabled transformation across Group Functions, with a primary focus on Risk, Legal, Procurement, and Compliance. A significant portion of this role’s portfolio includes AI enabled fraud detection targeting financial crimes. This role pairs hands-on technical depth with strong delivery leadership to turn functional priorities into deployed, value-generating AI solutions.

Operating at the intersection of business strategy and AI engineering, the AVP partners with senior functional leaders to identify high-impact opportunities, shapes pragmatic delivery roadmaps, and leads multidisciplinary teams to build and scale Classical AI, Generative AI, and Agentic AI solutions – all while meeting enterprise standards for security, governance, model risk, and responsible AI.

Position Responsibilities:
AI Transformation Delivery Leadership

Lead end-to-end delivery of AI solutions for Risk, Legal, Procurement, Compliance, and other Group Functions – from opportunity shaping and design through deployment, adoption, and value realization.
Own delivery roadmaps and execution across a portfolio of concurrent initiatives, ensuring measurable business outcomes against defined success metrics.
Direct multidisciplinary delivery teams (AI/ML engineers, data scientists, product, and functional SMEs), removing blockers and ensuring quality, velocity, and accountability.
Conduct full-stack AI engineering work, including hands-on development, prototyping, and architecture decisions where needed to accelerate delivery.

Functional Stakeholder Engagement & Opportunity Development

Partner with leaders in Risk, Legal, and Procurement to surface high-impact AI opportunities and articulate clear value cases.
Translate functional needs into well-structured initiatives aligned with enterprise AI strategy and capabilities.
Provide thought leadership on Agentic AI, Generative AI, and machine learning, and advise functional leaders on use cases, readiness, risk considerations, and operating-model changes.
Coach stakeholders to drive adoption and embed AI into functional workflows and decision-making.

Responsible AI, Governance & Enterprise Integration

Ensure all solutions meet enterprise standards for security, data governance, model risk management, and responsible AI.
Coordinate with Enterprise Architecture, Risk, Legal, and the Global Data Office to deliver secure, compliant, and scalable solutions.
Promote reuse of enterprise components, shared codebases/libraries, and aligned architecture across initiatives.
Represent Group Functions AI delivery in enterprise governance and portfolio forums, ensuring functional initiatives accelerate enterprise impact.

Required Qualifications:

8+ years in data science, AI/ML engineering, or applied machine learning, including significant experience leading delivery of complex AI programs at scale.
Hands-on engineering expertise in Python, cloud ML environments, MLOps, vector databases, LLM-Ops, and modern evaluation frameworks; experience with Agentic AI architectures, orchestration frameworks, and multi-model pipelines is strongly preferred.
Prior experience with financial crime prevention, including graph-based solutions
Demonstrated experience partnering with one or more corporate functions – preferably Risk, Legal, Procurement, Compliance, Audit, or Treasury – ideally within financial services.
Proven people-leadership experience, with the ability to build, coach, and lead high-performing, multidisciplinary delivery teams.
Strong ability to translate technical concepts into business outcomes and to communicate and influence at the senior-leader level.
Comfortable operating in a highly matrixed, global environment with a results-driven, ownership mindset.
Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field; an advanced degree (Master’s or PhD) is desirable.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

If you are applying to this role in US, please note the salary range is $152,900.00 USD - $283,800.00 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$129,800.00 CAD - $241,200.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

Lead the end-to-end delivery of AI-enabled transformation across Group Functions, including Risk, Legal, Procurement, and Compliance. Direct multidisciplinary teams to build and scale Classical, Generative, and Agentic AI solutions while ensuring enterprise standards for security and governance.

Requirements

Requires 8+ years of experience in data science or AI/ML engineering with a proven track record of leading complex AI programs at scale. Candidates must possess hands-on expertise in Python, cloud ML environments, and modern AI architectures, along with strong leadership and stakeholder management skills.

Skills

Artificial intelligence
Machine learning
Python
Cloud ML
MLOps
Vector databases
LLM-Ops
Agentic AI
Data science
Financial crime prevention
Risk management
Compliance
Stakeholder management
Leadership
Architecture
Governance

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Holidays
Vacation
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Machine Learning
Generative AI
Agentic AI
Python
MLOps
LLM-Ops
Vector Databases
Financial Crime
Risk Management
Compliance
Data Science
Enterprise Architecture
Governance
Model Risk Management
Transformation Delivery
Stakeholder Engagement
Cloud ML
Multi-model Pipelines
Graph-based Solutions
Audit
Treasury
Procurement
Legal
Leadership
Strategy
Data Office
Scalable Solutions
Responsible AI
Business Outcomes

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