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Added 1 hour ago
TV Traffic Coordinator
Rogers Communications
Toronto, ON
…and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of…
Added 1 day ago
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Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They…
Added 2 days ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Client Care Coordinator, Reproductive Mental Health
Added 2 days ago
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Operations Coordinator
Caredove
Remote, Canada
- $55,000 to $80,000 CAD / year
- Full-time
- Remote
Thousands of community health organizations do the hard work of helping people stay at home and live healthy, independent lives. Home care, day programs, meals, transportation, mental…
Added 2 days ago
K&
Product Data Coordinator
Kohl & Frisch Limited
Toronto, ON
- Full-time
We are seeking a detail-oriented and analytical Product Data Coordinator to join our Product Data Services team in Concord, Ontario. In this role, you will play an important part in…
Added 2 days ago
Talent Acquisition Enhancement Coordinator
Government of Alberta
AB
Are you an organized, collaborative problem solver who enjoys working with people, data and technology? As the Talent Acquisition Enhancement Coordinator, you will help strengthen…
Added 2 days ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
…love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even…
Added 2 days ago
E
Project Controls Coordinator
EllisDon
Niagara Falls, ON · Port Colborne, ON · ON · Ontario Projects
- Full-time
…continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most…
Added 2 days ago
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Media Planning Coordinator
Klick
Toronto, ON
- Full-time
…communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house medical experts and award-winning data science and AI capabilities.…
Added 2 days ago
UW
Coordinator, Customer Service (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
United Way Greater Toronto is seeking a Coordinator, Customer Service for a unionized contract role on our team.
Added 2 days ago
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Media Planning Coordinator
Klick
Toronto, ON
- Full-time
…communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house medical experts and award-winning data science and AI capabilities.…
Added 2 days ago
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Order Management Coordinator - Brampton, ON
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
We’re looking for an Order Management Coordinator to join our team in Brampton, ON and take ownership of our customer pricing agreements. Working closely with the Sales and Customer Care…
Added 2 days ago
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Digital Imaging PACS Administrator
Accenture
Mississauga, ON · Montreal, QC
- Full-time
…clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology…
Added 2 days ago
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Customer Success Technical Coordinator - Bilingual (FR/EN)
Numeris
Toronto, ON
- Full-time
We have great people who do exceptional work. We take pride in building an environment of continuous learning and career advancement opportunities. Our teams are collaborative, curious, and…
Added 2 days ago
GA
Business Readiness Coordinator (9 Month Contract)
Give and Go Prepared Foods
Toronto, ON · Etobicoke, ON
- $30 to $35 CAD / hour
- Contract
Reporting directly into the PMO leadership, the Business Readiness Coordinator tracks, analyzes, and coordinates all readiness activities across five core dimensions: User Readiness,…
Added 2 days ago
YS
Payroll Analyst, Finance
Youth Services Bureau of Ottawa
Ottawa, ON
- Full-time
Review coding, calculations and People and Culture documentation prior to payroll transmission
Added 2 days ago
N
Customer Success Technical Coordinator - Bilingual (FR/EN)
Numeris
Toronto, ON
- Full-time
We have great people who do exceptional work. We take pride in building an environment of continuous learning and career advancement opportunities. Our teams are collaborative, curious, and…
Added 2 days ago
MD
Clinic Network Specialist, Planner Principal State
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Sage Screening Programs within the Health Promotion and Chronic Disease (HPCD) division seek a Clinic Systems Specialist to lead statewide planning and coordination that strengthens…
Added 2 days ago
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Maintenance Coordinator
Penske
Boucherville, QC
- Full-time
The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency,…
Added 2 days ago
MK
Database and Stewardship Coordinator
Moorelands Kids
Toronto, ON
- Full-time
Company Description Moorelands Kids is an innovative children’s charity that empowers young people from low-income Toronto neighborhoods to transform their lives through leadership and…
Added 2 days ago
S
Administrative Secretary, OBGYN Infrastructure - BC Women's Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting directly on a day to day basis to the Administrative Coordinator, Department of Obstetrics & Gynaecology and Division of Maternal Fetal Medicine, the administrative secretary is…
Added 3 days ago
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Patient Care Coordinator, Heartwood Centre for Women, BC Mental Health & Substance Use Services – Vancouver, BC
Sanya’k̓ula
Vancouver, BC
- Full-time
…substance use and mental health challenges. We believe that people, when properly supported, have the strength and resiliency to manage their…
Added 3 days ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
…love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even…
Added 3 days ago
BC
Digital Construction and Innovation Coordinator
Bird Construction
Regina, SK
- Full-time
· Manage and support on-site Digital Construction technology, including drones, laser scanners, iPads, field-viewing systems, Revizto-enabled displays, and other approved project tools.
Added 3 days ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Burnaby, BC
- $82,082 CAD / year
- Full-time
Our mission is to strengthen vital connections that support people in need in our communities.

Manulife

Bilingual Administrative Coordinator

Montreal, QC, Canada

$41,400.00 CAD - $69,000.00 CAD · Full-time

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Job details

Pay: $41,400.00 CAD - $69,000.00 CAD
Job type: Full-time
Posting language: English
Posted: Oct 15, 2026

Original job description

As a Bilingual Administrative Coordinator, you will fulfill varied tasks as requested, to help ensure service excellence to our Canada Retirement clients.

This role is very administrative in nature, requiring keen attention to detail, ability to respond to changing priorities, and very strong communication, time management, and organizational skills. Most of your incoming requests will directly support the Plan Administration Support team within Plan Member Services.

Responsibilities:

Processing of urgent and sometimes complex retirement plan transactions.
Gatekeep shared email inboxes as needed, with accuracy and efficiency.
Support team members by following internal processes to request specialized reporting as needed
Learn and effectively execute various tasks performed within the team to support high volume periods.
Provide high quality service to our internal and external clients through accurate and timely fulfillment of requests.
Identify opportunities to gain efficiency in internal processes.

Required Qualifications:

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
Relevant experience in a fast-paced customer-centric environment
Confidence and professionalism in interactions with internal and external customers
Exceptional problem-solving skills
Exceptional organizational skills
Keen attention to detail which would be demonstrated not only by accurately fulfilling requests but also by actively probing and questioning to ensure consistency and clarity
Ability to anticipate needs and proactively consider impacts

Preferred Qualifications:

Understanding of Group Retirements Services, pension legislation, Manulife systems and applications such as AWD and MPS is an asset
Proficiency in Microsoft Excel and Word
A strong team player, committed to being a positive contributor to the achievements of the team and of our business
Ability to anticipate needs and proactively consider impacts.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Quebec, Montreal, 900 Boulevard de Maisonneuve Ouest

Working Arrangement

Hybrid

Salary range is expected to be between

$41,400.00 CAD - $69,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The coordinator will process complex retirement plan transactions and manage shared email inboxes to ensure service excellence. They will also support team members with specialized reporting and identify opportunities to improve internal process efficiency.

Requirements

Candidates should possess strong organizational and problem-solving skills with a keen attention to detail in a fast-paced environment. Proficiency in English and French is required for candidates in Quebec, along with professional communication abilities.

Skills

Administrative support
Communication
Time management
Organizational skills
Problem-solving
Attention to detail
Customer service
Bilingualism
Microsoft Excel
Microsoft Word
Professionalism
Teamwork
Data entry
Email management

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Administrative Coordinator
Retirement Services
Pension Legislation
AWD
MPS
Microsoft Excel
Microsoft Word
Customer-centric
Transaction processing
Reporting
Bilingual
Financial services
Plan administration
Data accuracy
Process improvement

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