Jobs in Canada

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Added 4 hours ago
T
TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
…value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor…
Added 4 hours ago
BI
Bilingual Client Service Associate
BMO Insurance
Toronto, ON
- Full-time
Processes client service requests and administrative requests according to established procedures & policies and submits as required for approval.
Added 5 hours ago
PC
Accounting and Transaction Advisory Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As an Accounting and Transaction Advisory Senior Associate you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and…
Added 6 hours ago
RS
Customer Service Associate II
Ryder System, Inc.
Woodstock, ON
- Full-time
College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience · As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 6 hours ago
PC
Resourcing and Deployment Senior Associate, Assurance (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
Strategically plan and oversee the allocation of Client Service Staff (CSS) to ensure; alignment with firm’s strategic priorities, achievement of business metrics, resolving unassigned…
Added 7 hours ago
P
Accounting and Transaction Advisory Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
As an Accounting and Transaction Advisory Senior Associate you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and…
Added 7 hours ago
R
RBC Open House Financial Planning | Wednesday January 13th, 2027
RBC
Montreal, QC
- Full-time
As an Associate, you provide direct client and sales support to the Financial Planners to enable them to focus on planning and advice activities for clients. You contribute to a…
Added 8 hours ago
A
Consultant Principal Senior d’implantation, Comptes Nationaux - Sr. Lead Implementation Consultant, National Accounts
ADP
Montreal, QC
- Full-time
…de test et l’offre d’un support proactif lors de la mise en service pour assurer une implémentation sans…
Added 9 hours ago
RS
Customer Service Associate II
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience · As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 9 hours ago
Customer Service Specialist
The Canada Life Assurance Company
London, ON
…problem-solving and seek out technical challenges? The Customer Service Specialist role is suited to a technically minded, customer-first individual who thrives on building relationships…
Added 12 hours ago
Administrative Associate - Clinic
TELUS
Montreal, QC
*Please note that there will be approximately two evening shifts per month; therefore, the schedule will be primarily daytime
Added 14 hours ago
UO
Veterinary Technician, Animal Care
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Reporting to the Associate-Supervisor, Animal Care Operations, the incumbent participates in the delivery of the program of veterinary care under the general supervision of a veterinarian…
Added 14 hours ago
A
Senior DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $135,000 CAD / year
- Full-time
We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 16 hours ago
KC
Analyst, Mortgage Asset Management
KingSett Capital
Toronto, ON
- Full-time
…to join our CMHC mortgage servicing team. Reporting to the Associate Director, Mortgage Asset Management, you will be responsible for the administration and compliance monitoring of a…
Added 1 day ago
C
Bilingual Sales Associate, Apartments.com/ Associé(e) aux ventes bilingue, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
Travail d'équipe – Collaborer avec des collègues de différentes équipes pour augmenter les revenus des ventes et offrir un service à la clientèle exceptionnel.
Added 3 days ago
Customer Experience Associate - René-Lévesque & Robert-Bourassa, QC - 11.25 hours/week
Scotiabank
Montreal, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 3 days ago
SI
Account Services Coordinator, Staples Promotional Products - Bilingual English/French
Staples Inc.
Montreal, QC
- Full-time
The Account Services Coordinator (Bilingual English/French) is a key support partner to the Account Services team, helping execute promotional merchandise programs and customer e-stores for…
Added 3 days ago
S
Acquisition Account Manager - French Bilingual Hybrid
Staples
Montreal, QC
- Full-time
…business pipeline and turn promising opportunities into lasting client partnerships. You will work with leading organizations across Canada to understand their goals and bring together…
Added 3 days ago
Administrative Associate
TELUS
Quebec, QC
*Please note that there will be approximately two evening shifts per month; therefore, the schedule will be primarily daytime
Added 3 days ago
B
Mortgage Specialist Associate
BMO
Ottawa, ON
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 3 days ago
BA
Avocat(e) en droit corporatif | Corporate Associate
BLP Avocats | Lawyers
Montreal, QC
- Full-time
…corporatif dans un environnement collaboratif et axé sur le…
Added 3 days ago
HN
Coordinator of Volunteers
Hospice Niagara
Welland, ON
- Full-time
Preference will be given to bilingual candidate English/French
Added 4 days ago
C
Bilingual Sales Associate, Apartments.com/ Associé(e) aux ventes bilingue, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
Travail d'équipe – Collaborer avec des collègues de différentes équipes pour augmenter les revenus des ventes et offrir un service à la clientèle exceptionnel.
Added 4 days ago
SC
Acquisition Account Manager - French Bilingual Hybrid
Staples Canada
Montreal, QC
- Full-time
…business pipeline and turn promising opportunities into lasting client partnerships. You will work with leading organizations across Canada to understand their goals and bring together…
Added 4 days ago
Bilingual Customer Service Specialist
The Canada Life Assurance Company
Montreal, QC
…problem-solving and seek out technical challenges? The Customer Service Specialist role is suited to a technically minded, customer-first individual who thrives on building relationships…

Manulife

Bilingual Associate, New Business – Individual

Waterloo, ON, Canada

$39,225.00 CAD - $65,375.00 CAD · Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $39,225.00 CAD - $65,375.00 CAD
Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Manulife is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. We operate as John Hancock in the U.S. and as Manulife in other parts of the world. We provide strong, reliable, trustworthy, and forward-thinking solutions for our customers’ significant financial decisions. Our international network of employees, agents, and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers.

Manulife’s Individual Insurance team currently has an opportunity for a Bilingual Associate, New Business - Individual.

Position Responsibilities:

Insurance Contract Management: Input and prepare life and critical illness insurance applications and contracts, while performing self-checks to ensure accuracy prior to quality control.
Document Processing: Print, bind and assemble contracts, review and index all documents received from advisors and clients.
Shared Inbox Management: Triage and prioritize emails received in a shared inbox from advisors and various internal and external sources, ensuring timely routing, follow-up and resolution.
Correspondence and Medical Mailing: Prepare, package and mail medical information and letters to insurance companies and clients, ensuring confidentiality, accuracy and compliance with mailing standards.
Standards Compliance: Maintain accuracy and productivity of 98% or better, using the online reference tool, job aids, and Excel tracking reports.
Teamwork and Adaptability: Demonstrate flexibility, initiative, self-motivation and the ability to problem-solve in a fast-paced environment, with availability for overtime.
Research and Client Management: Conduct daily research to identify gaps and potential issues, while managing client service needs and expectations.

Required Qualifications:

Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.
Proficient in the use of Microsoft Word and Excel
Proven keyboarding skills with speed, accuracy, and attention to detail
Strong written communication skills and ability to correspond concisely with internal teams
Ability to multi-task and manage high volumes of work

Preferred Qualifications:

Customer Focus and Drive: The ideal candidate is dynamic and well-aligned with our customer-centric culture, contributing positively to the customer service experience.
Flexibility and Problem Solving: Demonstrate flexibility to manage continuous change, identify and resolve problems, with knowledge of individual life insurance as an asset.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

Hybrid

Salary range is expected to be between

$39,225.00 CAD - $65,375.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The associate is responsible for managing life and critical illness insurance contracts, including inputting applications and assembling documentation. They also handle shared inbox triage, prepare medical correspondence, and conduct research to resolve client service issues.

Requirements

Candidates must be bilingual in English and French and possess strong proficiency in Microsoft Word and Excel. The role requires excellent keyboarding skills, high attention to detail, and the ability to manage high volumes of work in a fast-paced environment.

Skills

Bilingual
French
English
Microsoft Word
Microsoft Excel
Keyboarding
Data entry
Contract management
Document processing
Customer service
Problem-solving
Time management
Attention to detail
Communication
Multi-tasking
Research

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Financial Services
Contract Management
Life Insurance
Critical Illness Insurance
Data Entry
Document Indexing
Client Service
Bilingual
Microsoft Office
Excel
Word
Quality Control
Compliance
Administrative Support
Hybrid Work
Research
Communication
Multi-tasking
Attention to Detail

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Work requirements

Jobs in Canada