Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 26 mins ago
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 26 mins ago
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 1 hour ago
Banking Relationship Sales Representative (Small Business Solutions)
ADP
Mississauga, ON
$71,600 to $121,600 CAD / year
Full-time
ADP is hiring a Banking Relationship Sales Representative (Small Business Solutions). The territory covered for this role is at most 90 minutes from the ADP Prologis location in…
Added 1 hour ago
Outside Field Sales Representative (Small Business Solutions)
ADP
Mississauga, ON
$71,600 to $121,600 CAD / year
Full-time
ADP is hiring a Banking Relationship Sales Representative (Small Business Solutions). The territory covered for this role is at most 90 minutes from the ADP Prologis location in…
Added 3 hours ago
Customer Service Representative - Kelowna
Keolis Canada
Kelowna, BC
Full-time
Added 4 hours ago
DZ Driver (Utility Rep)
Clean Harbors
Oshawa, ON
Full-time
Clean Harbors/Safety-Kleen in Oshawa, ON is seeking a Utility Representative (DZ Driver) to join our safety conscious team! The Utility Reps operate box and vacuum trucks on open routes…
Added 4 hours ago
Paramedic Chief
Oneida Nation of The Thames
Southwold, ON
Full-time
Added 6 hours ago
Sales and Operations Management Trainee
Penske
Surrey, BC
Full-time
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable…
Added 6 hours ago
Territory Sales Manager
Norstar Industries Ltd.
Niverville, MB
Full-time
Norstar Industries Ltd is in search of a relationship driven Territory Sales Representative to manage our established On-Farm Conveyance business across Western Canada.
Added 6 hours ago
Mobile Area Supervisor Floater
FirstService Residential Canada
Toronto, ON
Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 6 hours ago
Food & Beverage - Chef de Partie, A-OK Commissary (Back of House)
Aritzia
Vancouver, BC
Full-time
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every…
Added 6 hours ago
Regional Protective Services Officer
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
AB · Edmonton, AB
Full-time
If you need accommodations during the recruitment process, please mention it to the HR representative.
Added 6 hours ago
Regional Protective Services Officer
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Calgary, AB
Full-time
If you need accommodations during the recruitment process, please mention it to the HR representative.
Added 6 hours ago
Manager, Global Employee Relations
CapitalG
Calgary, AB
Full-time
…appropriately with local employees and works councils/employee representative bodies, without fragmenting the overall employee…
Added 7 hours ago
Employer Relationship Specialist - Calgary
The Open Door Group
Calgary, AB
$32.04 to $33.83 CAD / hour
Full-time
Added 7 hours ago
Business Development Representative
Intelex Technologies ULC
Toronto, ON
Full-time
The Business Development Representative supports Intelex’s strong drive for sales, revenue and overall aggressive growth of the business. The Business Development Representative generates…
Added 7 hours ago
Advocacy Officer
Government of Manitoba
Winnipeg, MB
Full-time
Added 7 hours ago
Lead Repair Engineer/Specialist - Saskatoon, SK
Vecima Networks Inc.
Saskatoon, SK
Full-time
Added 7 hours ago
Guest Services Representative
Town of Peace River
Peace River, AB
Full-time
As a Guest Services Representative, you’ll be the friendly face and go-to person for everyone who walks through our doors. From welcoming new visitors to helping regulars find their groove,…
Added 8 hours ago
Absence, Time Tracking & Payroll Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
Full-time
Added 8 hours ago
Guest Services Representative ( Part-Time) (6-weeks contract)
Morguard
Prince George, BC
The Guest Services Representative is accountable to the Marketing Manager to ensure the effective delivery of uninterrupted, consistent and added-value customer service to the visitors and…
Added 8 hours ago
Cook
Renfrew Victoria Hospital
Renfrew, ON
Part-time
…background, culture, skills, perspectives, and experiences that are representative of our current and evolving population. We are passionate about fostering a workplace where all people…
Added 8 hours ago
Outside Sales Representative (Metal) - Halifax, NS
Wurth Canada
Halifax, NS
$70,000 to $90,000 CAD / year
Full-time
A day in the life of an outside sales representative:
Added 9 hours ago
Summer Intern 2027 - Change Management
Manulife
Toronto, ON
Full-time
Added 9 hours ago
Client Care Representative - Auto Associate
HUB International
Kamloops, BC
Full-time

Manulife

Bilingual E-Commerce Control Auditor

Waterloo, ON, Canada
Montreal, QC, Canada
Halifax, NS, Canada

Pay: $41,400.00 CAD - $69,000.00 CAD
Job type: Full-time
Apply by: Oct 8, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Manulife’s Customer Experience Investigation Services department, an industry leader in fraud prevention, is looking for a dynamic individual to join its team. This department is dedicated to preventing, detecting and investigating incidences of fraud and abuse against its benefit plans.

The E-Commerce Control Auditor, Investigation Services is responsible for applying Group Benefits knowledge, attention to detail, problem solving abilities, customer service, investigation and data analysis skills to identify, investigate and prevent fraud and abuse. Additionally, this role will support the Manager with projects and initiatives.

Position Responsibilities:

Perform risk-based data profiling and analysis to identify trends and outliers in various categories for further review and investigation
Lead and support audit programs; coordinating, assessing, and making decisions on investigations
Take initiative and lead investigations to successful conclusions including the preparation of criminal and regulatory complaints
Conduct interviews with plan members, providers of service and others
Create written audits and other correspondence to plan members, providers of service and others
Engages, interacts and consults with various internal contacts such as Customer Service, Legal, Client Relations, Medical Consultants, Regional Group Office and external stakeholders such as Health Practitioner Regulatory Bodies, Colleges and Associations, and Plan Sponsors
Lead, support and implement key investigative projects
Comfortable delivering effective presentations to new and existing clients
Travel is required for this role, including the ability to work outside of core working hours

Required Qualifications:

Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
University degree or equivalent work experience

Preferred Qualifications:

Knowledge of Group Benefits
Knowledge of the Canadian healthcare environment, service delivery model and regulation
CFE designation is an asset
Knowledge of fraud and abuse risk, and techniques to manage risk
Strong research, problem solving and decision-making skills
Ability to manage contentious interactions with various stakeholders
Excellent oral communication (both phone and face to face) and written communication skills
Intermediate data analysis skills with expertise using Excel and other data mining software
Demonstrate investigation skills with attention to detail
Ability to be creative, critical and aggressive in managing audit and investigative activities
Organizational skills and the ability to manage multiple conflicting priorities

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Montreal, Quebec

Working Arrangement

Hybrid

Salary range is expected to be between

$41,400.00 CAD - $69,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The E-Commerce Control Auditor is responsible for identifying, investigating, and preventing fraud and abuse within benefit plans through data analysis and risk profiling. The role also involves leading audit programs, conducting interviews, and preparing regulatory complaints while engaging with various internal and external stakeholders.

Requirements

Candidates must be bilingual in French and English and possess a university degree or equivalent work experience. Preferred qualifications include knowledge of Group Benefits, the Canadian healthcare environment, and expertise in data analysis software.

Skills

Fraud prevention
Data analysis
Investigation
Group benefits knowledge
Problem solving
Customer service
Risk-based data profiling
Audit programs
Regulatory complaints
Interviewing
Written communication
Oral communication
Excel
Data mining
Decision-making
Research

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Fraud prevention
E-commerce
Auditing
Data analysis
Group benefits
Risk management
Investigation
Excel
Data mining
Healthcare regulation
Compliance
Stakeholder management
Bilingual
Financial services
CFE
Audit programs
Regulatory compliance
Risk profiling
Trend analysis
Customer experience

Report this job